S&R Heating & Cooling

4.8
306 reviews

About

Heating ContractorAir Conditioning ContractorHVAC Contractor
S&R Heating & Cooling is based in White Bear Lake but has been serving the entire east metro area of the Twin Cities for more than 35 years. We have experience in taking care of a full range of heating, ventilation and air conditioning products as well as air purifiers. Ask us about an in home consultation, or call for any time for emergency service.

Location

S&R Heating & Cooling
4118 Hoffman Road, White Bear Lake, MN
55110, United States

Hours

Reviews

4.8
306 reviews
5 stars
287
4 stars
5
3 stars
3
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1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional service provided by the technicians.

Efficiency

Many reviews highlighted the quick response times and efficient installation processes, often completing jobs in a single day.

Honesty

Customers appreciated the honest assessments and recommendations, with several noting that technicians did not push for unnecessary replacements.

Quality Work

The quality of installations and repairs received high marks, with many customers expressing satisfaction with the performance of their new systems.

Long-term Relationships

Numerous customers mentioned their long-term loyalty to S&R, indicating a strong reputation built over years of reliable service.
  • DS
    Donald Seidenkranz
    2 days ago
    5.0
    Alex, the tech that performed the service maintenance on my furnace and humidifier was very knowledgeable in all aspects of his work. He was very professional and personable and did a great job.
  • SN
    Sue Nofziger
    Oct 14, 2025
    5.0
    Prompt service, great communication and knowledgeable, three qualities hard to find in a service company but that's what we received from S&R Heating & Cooling. Joe was friendly, professional and efficient in diagnosing our fireplace issue and cleaning and servicing them. Would recommend this business to anyone and they will now be our go to place for any heating or cooling issues.
  • MD
    Matt D
    Oct 8, 2025
    5.0
    In Feb 2025, S&R's team installed our Bryant heating and cooling system with an air source heat pump. From the consult with Rob to the install with Joe, Alex and the rest of the team (as well as our service appointments), it has been nothing but an amazing experience. The team was professional, thorough and answered any questions we've had. Joe even notified me of a part that needed to be replaced on the water heater that was not included in the job - he did it for us anyway. I was honestly shocked how the team can install such a high quality system in just one day. I can't recommend S&R enough... Thanks guys!
  • PM
    Peter Mayer
    Oct 6, 2025
    5.0
    Great experience with S&R meeting technician Andrew who was very accommodating, knowledgeable, with good communication and positive attitude. He explained in precise detail the maintenance options and parts requiring replacement, and physically showed the parts that had deteriorated. He was also very knowledgeable discussing various furnace and AC options, along with maintenance on my current furnace/AC units. Highly recommend this company and really appreciated Andrew’s insight and expertise.
  • SB
    Sven Braze-onson
    Jul 22, 2025
    5.0
    Nathan has been great! Was able to diagnose and fix 2 non-functioning AC units post storm . First time in 25 years that a tech did not try to sell us on a new AC unit or furnace. Would highly recommend!!!

Frequently Asked Questions About S&R Heating & Cooling

Do you provide emergency heating and cooling services?

Yes, S&R Heating & Cooling offers reliable emergency service to help keep your home safe and comfortable if your system breaks down unexpectedly.

Are your technicians certified and insured?

Absolutely. Our team is NATE- and EPA-certified, licensed, bonded, and insured—giving you peace of mind that your home comfort system is in expert hands.