Roofing ContractorSiding ContractorGutter Installation ServiceWindow Installation Service
Twin City Roofing is a 3rd generation, family owned and operated, complete home exterior renewal contractor. We provide roofing, siding, windows, gutters, all things home exterior in the St. Paul and Minneapolis metro and greater Minnesota.
Many customers praised the professionalism and knowledge of the staff, particularly project managers like Lisa and Paul, who guided them through the roofing process.
Communication
There were significant complaints about poor communication and lack of updates throughout projects, leading to frustration among customers.
Quality of Work
While some customers were satisfied with the quality of the roofing work, others reported issues with craftsmanship and improper installations.
Customer Service
Several reviews highlighted excellent customer service experiences, while others noted a lack of follow-up and responsiveness after the sale.
Timeliness
Customers expressed dissatisfaction with delays in project completion and scheduling, with some projects taking much longer than expected.
KG
Kris Gordon
6 days ago
1.0
For now, I am letting the pictures speak for themselves. I spent over $60,000 on roofing and siding with them 2 years ago. I will add more context later.
Update: TCR, I read your response and your accusations are absolutely false. The 1st crew that came out for repairs was not asked to leave. They repaired loose siding around 3 lights and told me to get in touch with Twin City Roofing about the sagging/bowing. I did ask that you not send him back out because I felt he was short with me. Ronald came out and advised that the reason that the siding looked that way was because it was a dark color. He was not taking any responsibility for the rippled siding. He was advised that I would follow up with him in an email, since it was clear we needed everything in writing, which I did. The 2nd crew that came out arrived after Business hours. They jumped on the roof, without a knock on the door. No call first, All I heard was thumping, they had let themselves into the backyard and saw a guy up by the bedroom windows, so of course, we were upset they didn’t come to the door or call first. So we aren’t allowed to say anything? They did not speak English nor did we speak Spanish so there most certainly was a language barrier. They apparently misinterpreted what was said. No one was Ever Threatened. Many of my texts with Ronald went unanswered or delayed. This has been going on since June. It is November.
I last spoke to Ronald on 11/14/25 when he that they would be out Saturday (the next day) or would let me know Saturday whether they would come out that day or Monday or Tuesday, but no later than Tuesday, 11/18/25. What happened between Friday and Tuesday? Nothing! I sat around for three days expecting someone to show and no one did. No response to my Saturday or Tuesday text until after my initial review on 11/18, which was simply the first paragraph along with the pictures.
Readers: Photos attached
KG
Ki Gulbranson
Nov 6, 2025
5.0
Thank you for the good customer service concerning our new roof. The roof was completed, passed the inspection and looks good. Even the clean up went well!
KR
Kizzy Roan
Oct 24, 2025
5.0
They did an excellent job on my garage roof and facial of my garage. They was great through this whole process. I will be using Twin City Roofing again.Thanks for everything again.
CT
Corey Tripp
Sep 19, 2025
5.0
From the first consultation to the final cleanup, Twin City Roofing impressed me with their professionalism and attention to detail. Their team was both knowledgeable and kind, making the whole process smooth. The end result speaks for itself—flawless work!
DL
Dan Luckett
Jul 12, 2025
5.0
Lisa is very knowledgeable and is always there to help you thru your project, big or small. I enjoyed working with Twin City Roofing and will tell my friends and family. Thanks again, Dan
Frequently Asked Questions About Twin City Roofing Construction Specialists, Inc.
What services does Twin City Roofing Construction Specialists, Inc. offer?
Twin City Roofing offers full-service home exterior renewal including roofs, siding, windows & doors, gutters, insulation, storm damage repair, roof repair, roof replacement, roof installation, and maintenance.
How can I contact Twin City Roofing Construction Specialists, Inc.?
You can contact them by phone at (651) 636-9640 or email at support@twincityroofing.com.
Where is Twin City Roofing Construction Specialists, Inc. located?
They are located at 72 Ivy Avenue West, Saint Paul, MN 55117.
What are the operating hours of Twin City Roofing Construction Specialists, Inc.?
Twin City Roofing operates 24 hours a day, 7 days a week.
Does Twin City Roofing offer online estimates?
Yes, Twin City Roofing offers online estimates.
What forms of payment does Twin City Roofing Construction Specialists, Inc. accept?
They accept cash, check, financing options, invoice, MasterCard, and Visa.
Which cities are serviced by Twin City Roofing Construction Specialists, Inc.?
They service Minneapolis, St Paul, Woodbury, Eagan, Bloomington, St Louis Park, Savage, Mound View, New Brighton, Arden Hills, Maple Grove, Stillwater, Plymouth, Golden Valley, Edina, Wayzata, Minnetonka, Anoka, Prior Lake, and Burnsville, MN.
What nearby businesses could be useful to customers visiting Twin City Roofing?
Nearby businesses such as RedLine Architectural Sheet Metal for roofing supplies and Air Conditioning Assoc Inc for HVAC services may complement services offered by Twin City Roofing.
Are there any nearby transportation services that can help customers reach Twin City Roofing?
Rent My Party Bus and Luxury Party Bus Rental MN provide transportation and limo services near Twin City Roofing, which could be helpful for customers needing local transport.
What nearby shopping or market options are available around Twin City Roofing?
Nearby places like Assafo African Market, Sunlight Market, and La Chiquita Super Mercado offer various grocery and shopping options for customers before or after their visit.