Business Details
About
Roofing Contractor
New Life Contracting, Inc. provides residential and commercial roofing, siding, window installation and repair services to the St. Paul, MN area.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
New Life Contracting, Inc.
1898 Livingston Avenue, Saint Paul, MN
55118, United States
Hours
Reviews
4.8
197 reviews
5 stars
187
4 stars1
3 stars0
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and communication skills of the team, particularly highlighting individuals like Tyler, Joe, and Kevin.
Quality of Work
The quality of roofing and siding installations received high marks, with many reviews noting thoroughness, attention to detail, and excellent cleanup after the job.
Insurance Assistance
Numerous customers appreciated the assistance provided in navigating the insurance claims process, with many stating that the team went above and beyond to ensure claims were approved.
Overall Experience
Overall, customers reported a smooth and stress-free experience, often recommending New Life Contracting for their reliability and quality service.
- MSMayra SanchezJan 5, 20265.0I cannot recommend New Life Contracting highly enough for the incredible job they did on my home. What sets them apart is their dedication to the client. Excellent experience working with Mitch & Riley. They handled a full roof and siding replacement for me and were total pros from start to finish. Most importantly, they helped me navigate a very difficult insurance process, advocating for me when my provider was being difficult. I had a very difficult time with my insurance adjuster, who initially denied several parts of my claim. Mitch & Riley stepped in and provided the documentation needed to ensure everything was covered. Once the work started, the crews were professional, punctual, and skilled. The new siding and roof have completely transformed my home's curb appeal. They also did a fantastic job cleaning up the site every day. If you are dealing with a tough insurance claim and want high-quality workmanship, this is the team to hire! My house looks amazing and the quality of work is top-notch. Highly recommend for any exterior project! No puedo recomendar lo suficiente a New Life Contracting por el increíble trabajo que hicieron en mi casa. Lo que los distingue es su dedicación al cliente. Fue una excelente experiencia trabajar con Mitch y Riley. Se encargaron del reemplazo completo del techo y el revestimiento de mi casa y fueron totalmente profesionales de principio a fin. Lo más importante es que me ayudaron a gestionar un proceso de seguro muy complicado, defendiendo mis intereses cuando mi compañía de seguros ponía obstáculos. Tuve muchas dificultades con el perito de seguros, quien inicialmente rechazó varias partes de mi reclamación. Mitch y Riley intervinieron y proporcionaron la documentación necesaria para garantizar que todo estuviera cubierto. Una vez que comenzó el trabajo, los equipos fueron profesionales, puntuales y muy competentes. El nuevo revestimiento y el techo han transformado por completo la apariencia de mi casa. También hicieron un trabajo fantástico limpiando la obra todos los días. Si estás lidiando con una reclamación de seguro complicada y buscas mano de obra de alta calidad, ¡este es el equipo que debes contratar! Mi casa luce increíble y la calidad del trabajo es de primera. ¡Los recomiendo ampliamente para cualquier proyecto exterior!
- CBChristopher BrunclikDec 19, 20255.0Five-star service from New Life Contracting! Tyler and Riley handled everything professionally and kept me updated throughout. The crew did a high-quality job on my new roof and left the site clean. Truly a great team to work with.
- AAAbdi AbdullahiDec 18, 20255.0I had a great experience with my roof installation. Joe was extremely professional throughout the entire process and took the time to clearly explain everything step by step. The project went smoothly from start to finish, and he made navigating the insurance process easy and stress-free. I really appreciated his knowledge and communication. I would definitely recommend working with Joe and his team at New Life Contracting
- HHHaahaa HaaDec 15, 20255.0⭐️⭐️⭐️⭐️⭐️ Joe Facente from New Life Contracting did an excellent job on our roofing and gutter work, and the entire process was smooth and professional. He communicated clearly, delivered high-quality results, and I highly recommend Joe Facente and the New Life team.
- DPDarek ProchaskaDec 5, 20255.0I've had several roofs replaced in my life and I must say working with Joe at New Life Contracting was by far the best. Joe and his team are fast and thorough and friendly they been picked up everything I can even find a single nail to be honest everything was spotless after the job was done. Joe specifically is very communitive extremely friendly and personal and he knows his stuff he helped step us through the whole process and answered all of our questions and we couldn't be more pleased with his services and demeanor. I would highly recommend New Life Contracting for anybody
Frequently Asked Questions About New Life Contracting, Inc.
Do I need to call my agent?
Contacting your agent is not necessary. Most insurance providers have dedicated claim centers for storm-related issues that operate 24/7. These centers can initiate the claims process for you.
How long will it take for an adjuster to inspect my home?
An adjuster typically contacts you within 24 to 48 hours to arrange an inspection. The actual inspection may occur a few days to 1-2 weeks after the initial contact. It's crucial to inform your New Life Contracting representative once the appointment is confirmed or if any changes occur.
How long will the build take?
The duration of the project depends on your roof's size and pitch. Typically, roofing jobs are completed in one to two days. Siding projects generally take three to five days to finish.
What is a deductible?
A deductible is the amount you're responsible for paying towards your insurance claim. This amount varies based on your chosen policy. As per Minnesota Statute 325E.66, the deductible must be paid to the contractor and cannot be waived, rebated, or absorbed.
Do I need to get an estimate?
Obtaining an estimate isn't necessary. The insurance adjuster who inspects your property will provide a loss statement detailing the repairs. We recommend reviewing this document with your New Life Contracting representative. If any items are missing, our team will notify your insurance company.
What is a supplement?
A supplement is a request for additional funds that New Life Contracting may submit to your insurance company. This occurs when unforeseen factors arise during repairs, such as building code requirements, labor considerations, or the need for additional materials.
Why is my mortgage company on the insurance check - what do I do?
Your mortgage company appears on the insurance check due to their financial interest in the property. To release the funds, contact your mortgage company's loss draft or property damage department promptly to obtain the necessary forms.
Do I need to obtain a permit?
New Life Contracting will handle the acquisition of all required permits and assist in coordinating their closure. You don't need to obtain the permits yourself.
What happens with left over materials?
To prevent project delays, we order additional materials. Any unused materials after project completion will be collected by the supplier and returned to their inventory.
How do I call if I have a problem?
For any questions or concerns, please reach out to your assigned Field Representative. If you're unable to contact them, you can call our office directly for assistance.