To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling.
Customers consistently praised the installers for their professionalism, attention to detail, and quality of work.
Customer Service
While many reviews highlighted positive interactions with installers and sales staff, there were significant complaints about aggressive sales tactics and poor follow-up on service issues.
Product Quality
Overall satisfaction with the quality of installations and products was noted, although some customers expressed concerns about specific issues like window sealing.
Communication Issues
Several customers reported excessive and intrusive follow-up calls after initial inquiries, leading to frustration.
LS
Lori Scheper
4 days ago
5.0
Alex b was my installer job mc92484mn super happy alex was amazing this was my second shower install with mad city and I'm extremely happy would definitely recommend to friends and family. Thank you 😊
JJ
Jess
4 days ago
1.0
Have told them multiple times we are no longer interested in getting an estimate from them. Yet they keep calling non-stop, I have blocked over 6 phone numbers now from these people as they use call centers and they keep harassing me. STOP CALLING ME
Update: 9th phone number blocked now. How many times do i need to tell you people to STOP CALLING ME
HS
Hanna Skogstad
5 days ago
2.0
I had someone come out to give us a quote on redoing our shower. I contacted them- MY name, MY phone number, MY email- but the salesperson had to call his boss to get permission to give me quote information about the shower since my husband wasn't home. He handed me his phone, and the boss basically confirmed that my husband wasn't home and asked me if I was comfortable receiving information about the shower (?). Very confusing since I was the one who requested for them to come out, and they never even talked to my husband before coming. For further clarification, I had already told them I was the homeowner.
Although the salesperson seemed nice (the only reason why I'm giving any stars), the quote they gave us was outrageously inflated. They quoted us ~17K to redo our shower, and that's WITH US doing all of the labor to demo before they get there. So essentially 17K just to order and install a plastic shower. Crazy. I dug a little deeper, and it seems like this company is notorious for overpricing. Would not recommend to anyone except husbands (apparently) who want to pay an outrageous amount of money for a shower install.
BF
Becky Foster
6 days ago
5.0
Overall experience great great service great installation guys very pleasant to be around. I would recommend them to anybody.
ME
Monnett Erickson
Dec 31, 2025
5.0
Alex & George were my installers Job # MC91666MN.1
This experience was a great experience & appreciated the professionalism they provided.
Frequently Asked Questions About Mad City Windows & Baths of Minneapolis
What services does Mad City Windows & Baths of Minneapolis offer?
Mad City Windows & Baths of Minneapolis offers home remodeling services including bathroom remodeling, bathtub refinishing, double pane window installation, window and door installation, kitchen remodeling, and kitchen planning and installation.
What are the business hours of Mad City Windows & Baths of Minneapolis?
The business is open Monday through Saturday from 8:00 AM to 9:00 PM and on Sunday from 10:00 AM to 9:00 PM.
Where is Mad City Windows & Baths of Minneapolis located?
It is located at 2621 Fairview Ave. N, Suite 600, Roseville, MN 55113, USA.
Is Mad City Windows & Baths of Minneapolis a family-owned business?
Yes, the company is family-owned and has been operating since 1998.
Does Mad City Windows & Baths of Minneapolis offer onsite services?
Yes, they provide onsite services for home remodeling projects.
How can I contact Mad City Windows & Baths of Minneapolis?
You can contact them by phone at +1 952-529-9266 or visit their website at https://madcitywindows.com/minneapolis/.
What nearby places can customers visit before or after visiting Mad City Windows & Baths of Minneapolis?
Customers can visit nearby businesses such as Mulberrys Garment Care for dry cleaning services, Salon L for beauty treatments, and Fairview Wine & Spirits to pick up beverages.
Are there any nearby hardware and home improvement stores near Mad City Windows & Baths of Minneapolis?
Yes, close by are Wheeler Hardware Co, Breslin Blinds, and Hearts & Hammers, which can be convenient for customers doing home projects.
Can customers find pet-related services near Mad City Windows & Baths of Minneapolis?
Yes, nearby pet-related locations include Petco for pet supplies and Vetco Vaccination Clinic for veterinary services.
Does Mad City Windows & Baths of Minneapolis maintain a social media presence?
Yes, they have social media on Facebook, Instagram (@madcitybathsandwindows), Twitter (@madcitywindows), YouTube, Pinterest, and LinkedIn.