Serving Hastings and the surrounding Minnesota communities since 1945, On Time Service Pros offers quality HVAC, plumbing, electrical, and home security services including furnace and boiler repair, AC maintenance, water heater replacement, clogged drains, water softener installation, lighting and wiring, home security and much more! We are one of the three-part plumbing, heating and cooling, electrical, home security and automation service companies called On Time Service Pros, providing impeccable services throughout Minnesota. We are an old school service company that guarantees on time, every time on your Minnesota heating, cooling plumbing and electrical services 24 hours a day, 7 days a week! Contact us to request a service, today
Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer concerns.
Timeliness
Customers frequently noted that technicians arrived on time and completed jobs efficiently.
Quality of Work
The service provided is often described as thorough and effective, with many customers expressing satisfaction with the results.
Communication
Technicians are praised for their excellent communication skills, ensuring customers understand the work being done and any issues identified.
Value for Money
Many customers felt they received good value for their money, especially in comparison to other service providers.
LL
laurelei88
Nov 13, 2025
5.0
Called early morning to let them know I had a problem. They had someone here by 12:30 or so. Diagnosed the issue very quickly. It was a failed starter for the furnace. Had it repaired by shortly after 1. Thanks to being on their VIP program I only had to pay for the repair and got a discount. So very grateful for their quick response.
GO
Gregory Jon Olson
Nov 13, 2025
5.0
I’ve been using On Time Service Pros for a while now and I couldn’t be more pleased. My service was scheduled for an 8:00 - 10:00am window this morning, and I received a phone call from Gavin shortly after 8am letting me know that he was on his way and would be here in about 15 minutes. He showed up on time and promptly got to work. Gavin was super professional, knowledgeable and friendly, and he did a stellar job! Once completed, he took the time to go over everything he checked, and made one suggestion about changing the type of furnace filter I use. All in all another great visit from On Time Service Pros!
MR
Mike Patten (Rambone)
Nov 11, 2025
5.0
On Time Service Pros has been servicing my house for many years and has always provided excellent service. My latest Service Pro, Luke, took good care of me and carried on the tradition of service that I have become used to. Luke had quite an eye for detail and did a thorough job of reviewing my furnace and environment. Thank you!
TH
Tierney Helmers
Nov 11, 2025
5.0
They did a very thorough job and, although it’s not the answer I wanted to hear, they were able to walk me through and even show me exactly what was wrong with the furnace and how it needs to be fixed. The service tech’s knowledge and ability to explain it to me and how important it was for our safety, made me feel confident in his skills and gave me a level of assurance for the next steps.
PN
Patrick Nelson
Nov 3, 2025
5.0
Big shout out to Shane Reichert, Mick Bassi, Seth Cordes, and Tyler. All four of these gentlemen are the definition of professionals and great people; friendly, helpful, transparent, good-humored, take the time to explain everything they are doing, offer advice, and go above and beyond. Shane came to assess a 35 year old furnace. Cracked heat exchanger needed to go. Pictures, video, quotes, next steps, and personal suggestions. Salt of the Earth jokester kinda guy I can relate to. Mick made two visits, phone calls, and texts in order to discuss process, replacement options, examine if high efficiency was a possible route, get me the best pricing possible with rebates, sales, etc, and also helped with how to navigate a home warranty situation. Makes you feel like you're family. Seth and Tyler wrapped up the process with the best install ever. They found the optimal path for high efficiency, expertly did the demo necessary for all the piping, improved the whole mechanical set up in the process by removing old venting and built-in humidifier, rerouted the fresh air, replaced and updated ductwork, and even did some customization on the new furnace so it would be quieter and work better. There wasn't a speck of dirt, dust, ceiling panel, etc to clean up after they finished and the final setup is completely streamlined. These guys are dark magic.
New furnace is running great and just in time for the weather. I could not be more pleased with the level of service I received, or sing their praises highly enough. My sincerest thanks to all of you!
-Patrick
Frequently Asked Questions About On Time Service Pros Heating and Air
What services does On Time Service Pros Heating and Air offer?
On Time Service Pros provides HVAC, plumbing, electrical, and home security services including furnace and boiler repair, AC maintenance, water heater replacement, clogged drains, water softener installation, lighting and wiring, and home security.
Where is On Time Service Pros Heating and Air located?
The business is located at 15191 Boulder Court #1, Rosemount, MN 55068, United States.
What are the business hours of On Time Service Pros Heating and Air?
They operate 24 hours a day, 7 days a week, providing services any time you need.
How long has On Time Service Pros Heating and Air been serving the Minnesota communities?
They have been serving Hastings and surrounding communities since 1945.
Does On Time Service Pros offer emergency services?
Yes, they offer emergency plumbing, HVAC, and electrical services available around the clock.
How can I contact On Time Service Pros Heating and Air?
You can reach them by phone at +1 651-300-2928 or visit their website at https://ontimeservicepros.com/.
Are there any nearby restaurants I can visit before or after my appointment at On Time Service Pros?
Yes, nearby restaurants include Fusion Asian Food (Asian cuisine), The Clover (American pub), Rudy's Redeye Grill (American), Domino's Pizza, and Beirut Lebanese Street Food & Catering.
What nearby places offer coffee or snacks near On Time Service Pros?
Starbucks is located nearby, offering coffee, smoothies, and snacks for customers to enjoy.
Are there any fitness or wellness centers near On Time Service Pros?
Nearby wellness options include Alpha 1 Personal Training gym, USA Karate martial arts club, Essential Kneads Massage, Black Wolf Aesthetics spa, and Milani Salons beauty and spa.
Can I combine visits to On Time Service Pros and local stores or services around Rosemount?
Yes, near On Time Service Pros you can visit ALDI supermarket for groceries, Vermillion State Bank for financial services, T-Mobile for mobile phone needs, and Sweet Harvest Foods for food and restaurant services.