On Time Service Pros Heating and Air

4.9
5053 reviews

About

Heating ContractorElectricianSmall Electrical RepairsAir Conditioning ContractorHVAC ContractorEmergency PlumbersPlumber
Serving Hastings and the surrounding Minnesota communities since 1945, On Time Service Pros offers quality HVAC, plumbing, electrical, and home security services including furnace and boiler repair, AC maintenance, water heater replacement, clogged drains, water softener installation, lighting and wiring, home security and much more! We are one of the three-part plumbing, heating and cooling, electrical, home security and automation service companies called On Time Service Pros, providing impeccable services throughout Minnesota. We are an old school service company that guarantees on time, every time on your Minnesota heating, cooling plumbing and electrical services 24 hours a day, 7 days a week! Contact us to request a service, today

Location

On Time Service Pros Heating and Air
15191 Boulder Court #1, Rosemount, MN
55068, United States

Hours

Reviews

4.9
5,053 reviews
5 stars
4,833
4 stars
142
3 stars
13
2 stars
6
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer concerns.

Timeliness

Customers frequently noted that technicians arrived on time and completed jobs efficiently.

Quality of Work

The service provided is often described as thorough and effective, with many customers expressing satisfaction with the results.

Communication

Technicians are praised for their excellent communication skills, ensuring customers understand the work being done and any issues identified.

Value for Money

Many customers felt they received good value for their money, especially in comparison to other service providers.
  • LL
    laurelei88
    Nov 13, 2025
    5.0
    Called early morning to let them know I had a problem. They had someone here by 12:30 or so. Diagnosed the issue very quickly. It was a failed starter for the furnace. Had it repaired by shortly after 1. Thanks to being on their VIP program I only had to pay for the repair and got a discount. So very grateful for their quick response.
  • GO
    Gregory Jon Olson
    Nov 13, 2025
    5.0
    I’ve been using On Time Service Pros for a while now and I couldn’t be more pleased. My service was scheduled for an 8:00 - 10:00am window this morning, and I received a phone call from Gavin shortly after 8am letting me know that he was on his way and would be here in about 15 minutes. He showed up on time and promptly got to work. Gavin was super professional, knowledgeable and friendly, and he did a stellar job! Once completed, he took the time to go over everything he checked, and made one suggestion about changing the type of furnace filter I use. All in all another great visit from On Time Service Pros!
  • MR
    Mike Patten (Rambone)
    Nov 11, 2025
    5.0
    On Time Service Pros has been servicing my house for many years and has always provided excellent service. My latest Service Pro, Luke, took good care of me and carried on the tradition of service that I have become used to. Luke had quite an eye for detail and did a thorough job of reviewing my furnace and environment. Thank you!
  • TH
    Tierney Helmers
    Nov 11, 2025
    5.0
    They did a very thorough job and, although it’s not the answer I wanted to hear, they were able to walk me through and even show me exactly what was wrong with the furnace and how it needs to be fixed. The service tech’s knowledge and ability to explain it to me and how important it was for our safety, made me feel confident in his skills and gave me a level of assurance for the next steps.
  • PN
    Patrick Nelson
    Nov 3, 2025
    5.0
    Big shout out to Shane Reichert, Mick Bassi, Seth Cordes, and Tyler. All four of these gentlemen are the definition of professionals and great people; friendly, helpful, transparent, good-humored, take the time to explain everything they are doing, offer advice, and go above and beyond. Shane came to assess a 35 year old furnace. Cracked heat exchanger needed to go. Pictures, video, quotes, next steps, and personal suggestions. Salt of the Earth jokester kinda guy I can relate to. Mick made two visits, phone calls, and texts in order to discuss process, replacement options, examine if high efficiency was a possible route, get me the best pricing possible with rebates, sales, etc, and also helped with how to navigate a home warranty situation. Makes you feel like you're family. Seth and Tyler wrapped up the process with the best install ever. They found the optimal path for high efficiency, expertly did the demo necessary for all the piping, improved the whole mechanical set up in the process by removing old venting and built-in humidifier, rerouted the fresh air, replaced and updated ductwork, and even did some customization on the new furnace so it would be quieter and work better. There wasn't a speck of dirt, dust, ceiling panel, etc to clean up after they finished and the final setup is completely streamlined. These guys are dark magic. New furnace is running great and just in time for the weather. I could not be more pleased with the level of service I received, or sing their praises highly enough. My sincerest thanks to all of you! -Patrick

Frequently Asked Questions About On Time Service Pros Heating and Air

What services does On Time Service Pros Heating and Air offer?

On Time Service Pros provides HVAC, plumbing, electrical, and home security services including furnace and boiler repair, AC maintenance, water heater replacement, clogged drains, water softener installation, lighting and wiring, and home security.

Where is On Time Service Pros Heating and Air located?

The business is located at 15191 Boulder Court #1, Rosemount, MN 55068, United States.