FocalPoint Flooring Cabinets & Design

3.7
72 reviews
Front entrance of FocalPoint Flooring Cabinets and Design.

About

Flooring StoreCabinet MakerCountertop StoreInterior DesignerWindow Treatment StoreCarpet StoreTile ContractorCarpet InstallerFlooring ContractorWood Floor Installation Service
We are excited at Focalpoint Flooring Cabinet & Design to get to know you and help you with your floor covering needs. We offer in-home service and are experienced in residential and commercial properties. We look forward to meeting you at our Otsego location. Thank you for your continued business with us. Focalpoint Flooring Cabinet & Design is more than just a flooring specialty store. We are experts trained in flooring sales and design and will help you find the perfect floor for how you live. As part of America's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in the floor covering industry.

Details

  • DeliveryAvailable
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

FocalPoint Flooring Cabinets & Design
5600 Queens Ave NE, Otsego, MN
55330, United States

Hours

Reviews

3.7
72 reviews
5 stars
43
4 stars
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4
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1 star
20
  • VV
    Valmira
    Oct 31, 2025
    5.0
    Update: The technician who came out was friendly, professional, and took the time to explain the process while resolving the issues as agreed upon with the builder. The email representative was equally friendly and made coordinating appointments simple. The builder chose FocalPoint for the flooring installation. Unfortunately, both bathrooms have misaligned vinyl flooring with noticeable bumps underneath - one has a bubble in the corner, and an open cutout. The carpet areas also has a random spot with bump underneath (unclear what’s causing it) and multiple protruding nails. I’m currently in contact with the company to see whether they’ll honor the warranty and replace the vinyl flooring rather than attempt a simple patch. I’m hoping they’ll make things right, and I’ll update this review once the issue is resolved.
  • AL
    Abigail Ludwig
    Sep 10, 2025
    1.0
    Our LVP floors are under 2 years old. They have always been impossible to get to look clean, always a foggy look. They are separating all over, planks are curling up on edges. There are chips in boards, MANY boards have cracked. Focal Point informed us that our warranty is up, and the product is discontinued so we are on our own. They also did the carpet in our home. It is in shambles. Every transition board is visible. There are staples poking out. It is so matted, despite every effort to keep it looking nice. All this in less than two years! We are now forced to replace every floor in our BRAND NEW HOME. We try to give grace, for we bought a builder home, and know Focal Point is trying to keep up with the demands put on them. But we are very disappointed in the quality of our floors and of the follow through of Focal Point. Where is the pride in your work?
  • CW
    Chad Williams
    Sep 10, 2025
    5.0
    Absolutely wonderful to deal with. They came back out to do a small repair and it was as though nothing had ever happened. Completely restored back to new. Great company.
  • KB
    Kris Barthel
    Jun 19, 2025
    5.0
    The staff is extremely friendly, helpful, and knowledgeable! Lexi is wonderful to work with!

Frequently Asked Questions About FocalPoint Flooring Cabinets & Design

How much does carpet cost?

The cost of carpeting a room can vary greatly and will depend on a number of variable factors. First and foremost you will need to identify if you are purchasing wall-to-wall carpeting that will require professional installation, or merely an area rug which does not require professional installation. Typically a full-service wall-to-wall carpet project (one that includes delivery and installation) will include 4 primary price components: The cost of the carpet material itself The cost of the cushion that goes below the carpet The cost of Labor (delivery, installation and additional services such as furniture moving) The cost of transitions, trim or other accent pieces

How do I measure for carpet?

One of the many services that separate Flooring America/Flooring Canada from the competition is our complimentary home-measuring service. There are many factors that can influence how much carpet you will need for your space and which product is right for you, so avoid the headache and let us measure and assess your space for free!