Sharon’s Heating & Air Conditioning is a fully licensed, insured, and family-owned mechanical contracting company. Centrally located in Westland, Sharon’s Heating & Air Conditioning serves Metro-Detroit and the surrounding areas for over 40 years, specializing in residential and commercial heating and cooling.
Many customers praised the friendly and professional demeanor of the technicians, highlighting their politeness and willingness to explain issues clearly.
Efficiency
Customers frequently noted the promptness of service, with many technicians arriving quickly and resolving issues in a timely manner.
Communication
Several reviews mentioned good communication from the company, including timely updates and clear explanations of services and pricing.
Mixed Experiences
While many reviews were positive, there were some negative experiences regarding technician behavior and unexpected charges, indicating inconsistency in service quality.
Overall Satisfaction
Despite some negative feedback, a significant number of customers expressed high satisfaction with the service and would recommend the company.
MB
Margaret Bergamini
3 days ago
5.0
I contacted them by text on a Friday night and immediately received a reply. It was not an emergency so they called me first thing Monday morning and set up an appointment for that day. Showed up on time and took care of the issue quickly. Very knowledgeable and explained things well. Made sure we had no more questions before leaving. Highly recommend. Very reasonable prices.
DM
Deanna Morris
4 days ago
5.0
I used the online service to book a same day call. The rep reached out to me immediately. Great business processes, I received texts and emails through the entire process. They even provide a pic of who to expect to come to your home!
The technician, Scott, was great! This the second time I’ve used this company’s service and I definitely recommend them. I purchased my central air unit and installation from them 2023. We had one small issue and Scott came out and fixed it right away no complaints since. Then today he came and gave a thorough diagnostic check on my furnace. They have earned their 5 stars. 🙂
RM
Regina McClinton
Jan 5, 2026
5.0
I found Sharon's Heating and AC through DTE, where they had serviced, by far, the highest number of customers. Getting an appt. was very easy, and they sent an experienced technician. He thoroughly examined my furnace, listened to what I thought wasn't working well, performed a system diagnosis and determined what needed to be done. He fixed the furnace, it runs great! He also explained what changes he was making, and sent that information to me via email. Everyone was kind and a pleasure to work with. I will definitely use them again!
MA
Mohammad Ayoub
Dec 31, 2025
5.0
I needed an emergency furnace repair on New Year’s Eve, and Sharon’s Heating and Air Conditioning came through for me.
I really appreciated how quickly they responded and got the service scheduled. I received a text with a picture of Isaac Hicks before his arrival, which was a nice touch for peace of mind.
He arrived on time, listened carefully to my concerns, promptly identified the issue, explained the price upfront, and got right to work. The repair was done efficiently, and he cleaned up everything afterward. I’m also planning to have Sharon’s Heating and Air Conditioning update my humidifier soon. Highly recommend their reliable and professional service!
RL
Raymond Llonillo
Dec 11, 2025
4.0
I had a furnace that kept shutting off and had asked for a tech to fix it because it was just installed by Sharon’s over the summer. The tech they sent was extremely disrespectful. He kept complaining about my Ecobee thermostat calling it garbage because he had to wait awhile for it to reset. My “garbage” thermostat was an inconvenience to him as opposed to me dealing with a furnace that kept shutting off randomly in the middle of winter. When he was looking for the manual for the furnace I told him I brought it upstairs to figure out what the diagnostic blinking leds meant. He told me “there’s nothing YOU can do about it dude”. He repeated it twice when I tried to explain, like I’m an idiot. Prior to his visit I was told that if the issue was caused by me it wouldn’t be covered by warranty so of course I will look in the manual and see what can cause the issue first. When I tried asking him what was wrong with the furnace he said everything will be ok he has been doing this a long time. I tried asking it in a different way and still no explanation. Anyways I was just glad he left and at least my furnace is staying on now. I had a boiler in another home I had to get repaired and called AJ Danboise instead and wow the experience was night and day in terms of respect, transparency, and explanation I was given by their tech.
Update:
The owner actually reached out to me quickly and listened to my experience . He took ownership of what happened and did not make excuses for the techs behavior. He even gave me the explanation of the issue that was never given by the tech. I could tell he was sincere and the treatment I received from the tech is not to their standards. In the end I felt it was resolved professionally.
Frequently Asked Questions About Sharon's Heating & Air Conditioning
What services does Sharon's Heating & Air Conditioning provide?
Sharon's Heating & Air Conditioning specializes in residential and commercial heating and cooling services, including HVAC contracting, heating equipment supply, generator service and repair, air quality consulting, and water heater services.
Is Sharon's Heating & Air Conditioning a licensed and insured company?
Yes, Sharon's Heating & Air Conditioning is fully licensed and insured.
Where is Sharon's Heating & Air Conditioning located?
Sharon's Heating & Air Conditioning is located at 31776 Cowan Rd, Westland, MI 48185, USA.
What are the business hours of Sharon's Heating & Air Conditioning?
The company operates Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Sharon's Heating & Air Conditioning offer onsite services and repairs?
Yes, they offer onsite services and repairs.
What brands does Sharon's Heating & Air Conditioning work with?
They work with brands such as AprilAire, Bradford White, Bryant, Navien, REME, Weil-McClain, and YORK.
Do I need an appointment to use Sharon's Heating & Air Conditioning services?
No appointment is required to use their services.
Which areas does Sharon's Heating & Air Conditioning serve?
They serve Metro-Detroit and surrounding areas including Westland, Wayne, Garden City, Livonia, Detroit, Farmington Hills, Dearborn, Dearborn Heights, Taylor, Allen Park, Southfield, and Ferndale in Michigan.
What nearby parks can I visit before or after my appointment with Sharon's Heating & Air Conditioning?
You can visit nearby parks such as Hines Park, Wayne County Dog Park, Hawthorne Ridge Recreation Area, Pump Track, and Merriman Hollow Park for outdoor activities.
Are there any convenient dining options near Sharon's Heating & Air Conditioning?
Yes, nearby dining options include the Merri-Men Drive In, an American restaurant and diner in Westland.
Where can I find automotive services close to Sharon's Heating & Air Conditioning?
Nearby automotive services include Victory Racing Parts and Muffler Man Of Westland, providing automotive parts and repair services.