Business Details
About
Garage Door SupplierMetal Doors
West Metro Door provides residential and commercial garage door services throughout southeastern Michigan.
Location
Hours
Reviews
4.8
222 reviews
5 stars
207
4 stars
6
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by the technicians.
Timeliness
Many reviews highlighted the prompt response times and same-day service for repairs, often exceeding customer expectations.
Quality of Work
The quality of repairs and installations was frequently commended, with technicians demonstrating expertise and thoroughness.
Pricing
While most customers found the pricing fair and competitive, a few noted concerns about high service fees.
Communication
While many customers appreciated the communication regarding service and repairs, there were some complaints about delays and lack of updates on orders.
- ARArmando RazoOct 17, 20255.0Great job very happy
- JWJim WalradOct 4, 20255.0Great company. My garage door was stuck and Paul sent someone out right away even though they closed in 20 minutes. Bob helped me get the door open and figured out what was wrong. The next day's appointment, Brian fixed it in under a half hour. All the people there are super nice and accommodating. Price was very fair too. Will go to them from now on.
- MSMatt SmithSep 16, 20255.0Paul is a highly knowledgable sales guy. The installers Brian and Donnie have their act together. They did an awesome job installing a new jackshaft opener and rendering a bunch of other repairs. Fantastic job!
- RGRachel GuevaraAug 13, 20255.0Amazing service!
- TRTim RAug 1, 20255.0I had a new garage door opener installed by Brian on August 1,2025. He was professional, on time, friendly and left the work space cleaner than it was when he arrived. He explained how to use it and to set remotes in a clear and understandable way. It was a very positive and fairly priced experience.
Frequently Asked Questions About West Metro Door
What types of garage door services does West Metro Door provide?
West Metro Door offers residential and commercial garage door installation, repairs, maintenance, and specialty services throughout southeastern Michigan.
Where is West Metro Door located?
West Metro Door is located at 25220 Northline Rd, Taylor, MI 48180, United States.
What are the business hours of West Metro Door?
West Metro Door operates Monday through Friday from 8:00 AM to 4:30 PM, and is closed on Saturdays and Sundays, with 24/7 emergency service available.
Does West Metro Door offer emergency services?
Yes, West Metro Door provides 24/7 emergency garage door repair services.
What payment methods does West Metro Door accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which garage door brands does West Metro Door carry?
West Metro Door carries Clopay and Assa Abloy garage door brands.
How can I contact West Metro Door?
You can reach West Metro Door by phone at +1 313-291-6005 or via email at office@westmetrodoor.com.
Is West Metro Door affiliated with any business organizations?
Yes, West Metro Door is associated with the Better Business Bureau.
What nearby places could I visit before or after my appointment at West Metro Door?
You might visit the Lake House Bar and Grille for a meal, the Lakes of Taylor Golf Club for golfing, or The Scream Machine amusement park, all located nearby.
Are there any nearby services that could help with deliveries or shipping related to West Metro Door?
Yes, the UPS Customer Center is close by and can assist with courier and shipping needs.