Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their prompt responses and willingness to help.
Timeliness
Many reviews noted the quick response times and same-day service, with technicians often arriving earlier than expected.
Quality of Work
The quality of repairs and installations received high marks, with technicians demonstrating expertise and thoroughness in their work.
Pricing
While most customers found the pricing fair and competitive, a few mentioned concerns about high service fees and quotes.
Communication
While many customers appreciated the communication regarding service and repairs, some expressed frustration with delays and lack of updates on orders.
AR
Armando Razo
Oct 17, 2025
5.0
Great job very happy
JW
Jim Walrad
Oct 4, 2025
5.0
Great company. My garage door was stuck and Paul sent someone out right away even though they closed in 20 minutes. Bob helped me get the door open and figured out what was wrong. The next day's appointment, Brian fixed it in under a half hour. All the people there are super nice and accommodating. Price was very fair too. Will go to them from now on.
MS
Matt Smith
Sep 16, 2025
5.0
Paul is a highly knowledgable sales guy. The installers Brian and Donnie have their act together. They did an awesome job installing a new jackshaft opener and rendering a bunch of other repairs. Fantastic job!
RG
Rachel Guevara
Aug 13, 2025
5.0
Amazing service!
TR
Tim R
Aug 1, 2025
5.0
I had a new garage door opener installed by Brian on August 1,2025. He was professional, on time, friendly and left the work space cleaner than it was when he arrived. He explained how to use it and to set remotes in a clear and understandable way. It was a very positive and fairly priced experience.
Frequently Asked Questions About West Metro Door
What types of garage door services does West Metro Door provide?
West Metro Door offers residential and commercial garage door installation, repairs, maintenance, and specialty services throughout southeastern Michigan.
Where is West Metro Door located?
West Metro Door is located at 25220 Northline Rd, Taylor, MI 48180, United States.
What are the business hours of West Metro Door?
West Metro Door operates Monday through Friday from 8:00 AM to 4:30 PM, and is closed on Saturdays and Sundays, with 24/7 emergency service available.
Does West Metro Door offer emergency services?
Yes, West Metro Door provides 24/7 emergency garage door repair services.
What payment methods does West Metro Door accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which garage door brands does West Metro Door carry?
West Metro Door carries Clopay and Assa Abloy garage door brands.
How can I contact West Metro Door?
You can reach West Metro Door by phone at +1 313-291-6005 or via email at office@westmetrodoor.com.
Is West Metro Door affiliated with any business organizations?
Yes, West Metro Door is associated with the Better Business Bureau.
What nearby places could I visit before or after my appointment at West Metro Door?
You might visit the Lake House Bar and Grille for a meal, the Lakes of Taylor Golf Club for golfing, or The Scream Machine amusement park, all located nearby.
Are there any nearby services that could help with deliveries or shipping related to West Metro Door?
Yes, the UPS Customer Center is close by and can assist with courier and shipping needs.