In 2014, I bought my current home and immediately remodeled the bathroom and laundry room. Due to a progressing health condition, I had the bathroom made "handicap accessible" requiring a custom glass shower door. At the time it was installed, I was given contact information should any problems develop. Recently, the door began to make a "snapping" or "cracking" sound. I was afraid that my beautiful shower door was going to break off of it's hinges. I took a leap of faith and called the number from that nine-year-old contact information. I learned that the business had a new name, now Suburban Prestige Glass, and the contact person no longer worked there. In addition, the company no longer made calls in my area. I explained the situation to Mike Mann, the gentleman who answered my call. He suggested that I take a video of the door and the sound it was making and send it to his cell phone. What an ingenious idea! I did as he suggested. Immediately, I received a response that he believed the hinge simply needed lubrication. If it persisted, the hinge would need to be replaced. He further explained that any local glass shop can replace the hinge, and gave the name of the manufacturer and where they could acquire the hinge. This sort of kindness and helpfulness seems to be in short supply in many places. Mike Mann, you're one in a million! Thank you.
Carol Melson
Lansing, MI
DC
Dave Campbell
Dec 6, 2020
5.0
First class operation. Customer service is second to none.
BL
Bruce Lafrance
Aug 21, 2020
5.0
Good people
VV
Viridian Virgo
Jan 15, 2018
5.0
I had a few things that needed to be replaced including the glass on a picture frame & the glass on a decorative lantern. They replaced the glass to perfection! Courteous staff. Thank you!
Frequently Asked Questions About Suburban Prestige Glass
What services does Suburban Prestige Glass offer?
Suburban Prestige Glass provides shower doors and mirrors, window and glass replacement, and commercial glass services.
What are the regular business hours for Suburban Prestige Glass?
They are open Monday through Friday from 8:30 AM to 4:00 PM, and closed on Saturdays and Sundays. Saturday and evening appointments are available upon request.
Where is Suburban Prestige Glass located?
They are located at 4242 Edgeland Avenue, Royal Oak, MI 48073, USA.
Which brands does Suburban Prestige Glass carry?
They carry Fox Weldoor Doors, Daiek Door Systems, Guardian Shower Guard Glass, C. R. Laurence Hardware, and Portals Hardware.
What payment options are accepted at Suburban Prestige Glass?
They accept American Express, cash, check, Mastercard, and Visa.
How can customers contact Suburban Prestige Glass?
Customers can call +1 248-655-0441 or email suburbanglass@att.net.
Does Suburban Prestige Glass have an online presence?
Yes, they have a website at http://suburbanprestigeglass.com/ and a Facebook page at https://www.facebook.com/SuburbanPrestigeGlass/
Are there any nearby places where customers can grab coffee before or after visiting Suburban Prestige Glass?
Yes, nearby coffee shops include Five O'Clock Brands and Crazy Fresh Coffee, where customers can enjoy coffee or smoothies.
What nearby automotive services are close to Suburban Prestige Glass?
Nearby automotive services include VDX Detailing, M1 Imports, Motor City Autospa, and Motor City Auto Spa, useful for car detailing or repairs while visiting.
Are there any local contractors or home improvement stores near Suburban Prestige Glass?
Yes, nearby contractors and home improvement options include Comfort Zone Heating and Cooling, Ronnisch Construction Group, Action Fence Of Michigan, and MGA Architects.