Stevens Disposal & Recycling is a locally owned and operated business with over 40 years of experience. We offer a variety of services such as: Trash Hauling, Recycling, Dumpster Rental, Portable Toilets, and Contractor Services. We service both commercial and residential customers in Petersburg, MI.
While some customers praised the friendly and helpful staff, many reported rude interactions and poor responsiveness to complaints.
Service Reliability
Numerous reviews highlighted inconsistent trash pickup, with many customers experiencing missed pickups and delays.
Pricing Issues
Customers expressed frustration over rising prices and additional charges for services that were not clearly communicated.
Employee Performance
Some drivers received commendations for their helpfulness and professionalism, while others were criticized for carelessness and lack of attention to detail.
Overall Satisfaction
The overall sentiment is mixed, with a significant number of customers expressing dissatisfaction and a desire to switch services.
DS
don sewell
6 days ago
5.0
Thank you for going the extra mile. Friday was trash day , thier truck blew a hydraulic line in front of my house. Things happen...... the driver laid down oil pads to soak up oil the best he could. That afternoon another person put oil dry on the road to help with the clean up. Now Monday morning yet another person come by to sweep up the oil dry . Job well done.
Thank you.
DC
Debra Cangealose
Nov 13, 2025
1.0
I rented a dumpster to get rid of some left over items from an estate sale . I was told that the dumpster rental was for 5 days. After 5 days the dumpster was never picked up so I called stevens disposal and inquired about the dumpster pick up. I was told that I had to call to have the dumpster picked up. I wa never told this over the phone when I rented the dumpster. I was then charged for an extra 3 days. Days that I didn’t need the dumpster. Poor business practice on their part. I will never do business with them again. There are a lot of other honest companies to do business with when I need a dumpster in the future.
TS
Tommy Smith
Nov 9, 2025
2.0
Customer service is good. You speak to a real person. As far as trash goes they kinda suck. When I first moved to my house a few years back. They would pick up anything. 2 trucks always in our sub. One picked up the big stuff outside of the can and the other always got the cans. Always picked it up before 10am, it was nice. Now they come whenever and don't take anything outside the can unless you pay extra.
KD
Kenyatta Davis
Nov 4, 2025
3.0
This company is decent when I call in every week they’re very nice to me. When I set up my service I told them I don’t need their trash can. I only have one bag a week I have it tied up neatly and sat by the curb. Unfortunately since I started service with them the truck didn’t get my trash but once.. hopefully things get better and the truck get my trash
BS
Billy Ó Súilleabháin
Oct 29, 2025
5.0
As far as trash companies go, the bar is pretty low so I'll just say this:
1. They answer the phone. You can call them and speak to an actual person in a reasonable amount of time.
2. When I called to ask about a missed recycle pickup, they actually sent someone out promptly. No one is perfect, and the willingness to correct a mistake says a lot about their level of customer service.
3. Rates are pretty decent.
Thanks! Please don't change or get bought by a mega-trash corporation.
Frequently Asked Questions About Stevens Disposal & Recycling
What services does Stevens Disposal & Recycling offer?
Stevens Disposal & Recycling offers trash hauling, recycling, dumpster rental, portable toilets, and contractor services for both commercial and residential customers in Petersburg, MI.
Where is Stevens Disposal & Recycling located?
It is located at 16929 Ida West Rd, Petersburg, MI 49270, US.
What are the business hours of Stevens Disposal & Recycling?
The business is open Monday through Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 11:30 AM, and closed on Sundays.
Which payment methods are accepted at Stevens Disposal & Recycling?
They accept American Express, Mastercard, and Visa credit cards.
How can I contact Stevens Disposal & Recycling for support?
You can contact them via email at support@stevensdisposal.com or call +1 734-279-2611.
Does Stevens Disposal & Recycling serve both residential and commercial customers?
Yes, they provide services to both residential and commercial customers in Petersburg, MI.
Does Stevens Disposal & Recycling provide recycling services?
Yes, recycling services are one of their specialties and offered services.
Are there any storage facilities near Stevens Disposal & Recycling?
Yes, nearby storage facilities include Petersburg Self Storage and The Space Station, which offer self-storage options for customers who might need extra space.
What building supply stores are located near Stevens Disposal & Recycling?
Family First Resale and Ron's Overhead Doors are nearby building supply stores that customers might visit before or after using Stevens Disposal & Recycling's services.
Are there any contractor businesses near Stevens Disposal & Recycling?
Yes, ROECO- Roe Construction is a nearby contractor service which could complement the contractor services offered by Stevens Disposal & Recycling.