Business Details
About
HVAC ContractorGeneral Contractor
Papa's Refrigeration is a professional full-service heating and cooling company in Mt Clemens, MI. Family-owned and operated since 1952, we are the leading HVAC company serving our local area and the surrounding regions. Our contractors provide commercial refrigeration services such as repairing and replacing commercial refrigeration systems like coolers, freezers, heating systems, and ice machines. Our HVAC contractors can also help install your residential heating and cooling systems, as well as ac repair, furnace repair, and mini-splits. We offer overall expertise in customer service, including both residential and commercial applications. Call our Mount Clemens commercial refrigeration and HVAC company today to schedule an appointment!
Details
- Wheelchair accessible entranceAvailable
Location
Papa's Refrigeration Service Co
160 N Groesbeck Hwy, Mount Clemens, MI
48043-1529, United States
Hours
Reviews
4.6
147 reviews
5 stars
127
4 stars
6
3 stars0
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to diagnose and fix issues promptly.
Customer Service
While some reviews noted excellent customer service, others reported poor communication and unsatisfactory responses to complaints, indicating inconsistency in customer care.
Timeliness
Several customers appreciated the quick response times and prompt service, especially in emergency situations, although there were instances of delays and no-shows.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers feeling that charges were fair and reasonable, while others accused the company of overcharging or price gouging.
Long-term Relationships
Many long-term customers expressed loyalty and satisfaction with the company's services over the years, indicating a strong reputation in the community.
- PCPure Carpet CleaningOct 13, 20255.0We used them for our home in Clinton Township. Price was very fair and the guy was super professional Happy with our new furnace and ac. Highly recommend.
- HHHenry HaddadOct 2, 20251.0I had a very disappointing experience with Papas. When I disputed a charge, the company responded by threatening legal action instead of working with me to resolve the matter. Thankfully, my credit card company and laywer reviewed the situation and reversed the charge, which says a lot. After spending tens of thousands of dollars on equipment and repairs with this company, they’ve lost a loyal, long-term customer. A business should honor its warranties, send qualified technicians, and treat its customers with professionalism. Threatening or intimidating customers is simply unacceptable.
- RGrrok gojcajSep 11, 20251.0Looked at 3 pieces of equipment and couldn’t fix anything, loligagged around to milk the clock, spent actual time doing nothing and somehow claimed 1.5 hours of labor. What a JOKE
- RMRay MarkhamAug 8, 20225.0We had our AC go down and Jacob and Robin came to the rescue, thank you.
- HKHeidi KubinskiNov 12, 20195.0Always on time and workers are conscientious and get the work done right the first time.
Frequently Asked Questions About Papa's Refrigeration Service Co
Do you offer AC repair?
Yes! Look no further. Our HVAC experts at Papa's Refrigeration Service Company are here to help you today. We have the training and experience necessary to handle all sorts of heating and air conditioning issues for all brands of heating and air equipment.
What payment types do you accept?
We accept Venmo, PayPal, and debit or credit cards.
What does the ice subscription include?
We handle all the headaches of having an ice machine, so it's like having a warranty forever. We prefer a Credit Card setup for payment. Call us to sign up today!
Can you fix commercial refrigerators?
Commercial Refrigeration repair is our specialty. We Service all brands of Commercial Refrigerators and Commercial Freezers!
Does Papa's Refrigeration Service Co offer emergency refrigeration services?
Yes, Papa's Refrigeration Service Co offers emergency refrigeration services 24/7. We understand that a refrigeration breakdown can be a major inconvenience for businesses and can lead to significant losses if not resolved quickly. That's why we offer emergency repair services to our commercial customers, ensuring that their refrigeration systems are up and running as soon as possible. We also offer preventive maintenance services to help prevent breakdowns and prolong the lifespan of your refrigeration system.
I own a restaurant and need an ice machine.. Do you sell those?
Papa's Refrigeration is a Factory Authorized Dealer for Manitowoc Ice Machines. Factory authorized dealer means that our technician our factory trained to Repair Manitowoc Ice Machines. And, what that means for you is that we service what we sell! Check out our website for more info, or give us a call!
Can you help with residential heating and cooling systems?
Yes! Call today and find out how we can help.
Do you offer AC repair services?
Yes! Our HVAC experts at Papa's Refrigeration Service Company handle all heating and air conditioning issues for all brands of heating and air equipment.
What types of payments does Papa's Refrigeration Service Co accept?
We accept Venmo, PayPal, debit, and credit cards including American Express, Mastercard, and Visa.
Does the ice subscription service cover ice machine maintenance?
Yes, the ice subscription covers all the headaches of having an ice machine, providing an effective ongoing warranty. A credit card setup is preferred for payment.
Can you repair commercial refrigerators and freezers?
Absolutely. We specialize in commercial refrigeration repair and service all brands of commercial refrigerators and freezers.
Are emergency refrigeration repair services available?
Yes, Papa's Refrigeration Service Co offers 24/7 emergency refrigeration services to minimize downtime and prevent losses for commercial customers.
Do you sell and service ice machines?
Yes, we are a Factory Authorized Dealer for Manitowoc Ice Machines, and our factory-trained technicians provide both sales and repair services.
Can you assist with residential heating and cooling system installations?
Yes, we provide installation and repair services for residential heating and cooling systems. Contact us today to learn more.
Where is Papa's Refrigeration Service Co located?
We are located at 160 N Groesbeck Hwy, Mount Clemens, MI 48043-1529, US.
What nearby places can customers visit when they come to Papa's Refrigeration Service Co?
Nearby, customers can visit Golden Greek Family Restaurant for dining, stop by Lake Cheryl for outdoor recreation, or visit Vertical Vic's Blinds & Drapery for home improvement needs.
Are there automotive repair services near Papa's Refrigeration?
Yes, nearby automotive repair services include LK Automotive, Excessive Detailing & Tintz, and Groesbeck Auto and Truck Sales which customers can visit before or after their appointment with us.
How can the nearby Macomb County Family Resource Center be helpful to our customers?
The Macomb County Family Resource Center nearby offers community and government services as well as day care, which may be convenient for customers visiting our location.