About
PlumberHVAC Contractor
Our family-owned business is proud to employ service technicians who are prompt, courteous and respectful of your property. You’ll appreciate our efficient repairs and installations as much as our welcoming, customer-oriented attitude. We do everything in our power to leave you satisfied with the work we do. We wouldn’t expect anything less from our team of experts.
Location
Edwards Plumbing & Heating of Monroe
433 E. 5th Street, Monroe, MI
48162, United States
Hours
Reviews
4.4
436 reviews
5 stars
342
4 stars
23
3 stars
10
2 stars6
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and scheduling issues, leading to frustration and dissatisfaction.
Technician Performance
Technicians received high praise for their professionalism, friendliness, and expertise, with several customers specifically recommending individuals like Connor and Victor.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing instances of perceived price gouging and discrepancies between quoted and final costs.
Overall Experience
While many customers were pleased with the quality of work, the overall experience was marred by scheduling and customer service issues.
- JSJames SchererNov 15, 20255.0Connor was great. I feel he went above and beyond to make sure my needs were met. He replaced an out side water faucet. My house is on a craw space. He never once complained about crawling in and out of the space. I would highly recommend Connor and his company for any repairs.
- SEStacey EdmondNov 13, 20255.0Jerry Johnson did a great job working on my bathroom and kitchen. He was very friendly and communicated everything to me well.
- JSJohn SwirpleNov 5, 20255.0A repeat customer with good reason. The service was scheduled the same day due to the furnace being out. Bobby is professional and has a strong knowledge base who explained everything. Extremely satisfied and would recommend the company for your HVAC needs.
- LDLeanne DempichNov 2, 20251.0They said $79 on the phone, when I told them what I needed done. He got there and said $300. To look underneath my mobile home. Put the siding back the wrong way. Some spots not at all. Then he said a additional $1,650 for the things I needed done. Called a different place. The same things he wanted to charge me the $1,650. I got done for $350. A big difference.
- BVBonni VietsOct 25, 20255.0Roy was terrific, to say the least. He was very courteous, professional, and knowledgeable. He explained everything he was going to do in detail. Unfortunately, he had 2 emergencies the day my service was scheduled so we had to reschedule for the next day. But he called me and explained it all to me and was sincerely sorry that he had to reschedule. I would recommend you to anyone because of how professionally Roy represented you and what a pleasant man he was Please give him a nice raise-he more than deserves it.
Frequently Asked Questions About Edwards Plumbing & Heating of Monroe
What kind of business is Edwards Plumbing & Heating of Monroe?
Edwards Plumbing & Heating of Monroe is a family-owned business specializing in plumbing and HVAC contractor services that employs prompt and courteous service technicians.
What are the business hours for Edwards Plumbing & Heating of Monroe?
The business operates 24 hours a day, 7 days a week, every day of the year.
Where is Edwards Plumbing & Heating of Monroe located?
It is located at 433 E. 5th Street, Monroe, MI 48162, United States.
Which areas does Edwards Plumbing & Heating of Monroe serve?
They serve a wide area covering many postal codes in Southeast Michigan, including 48162, 48161, 48182, 48134, and many more in the Monroe region.
How can customers contact Edwards Plumbing & Heating of Monroe?
Customers can reach them by phone at +1 734-322-2807.
What should customers expect from the service technicians at Edwards Plumbing & Heating of Monroe?
Customers can expect technicians who are prompt, courteous, respectful of their property, and focused on leaving customers satisfied with efficient repairs and installations.
Are there any nearby religious organizations close to Edwards Plumbing & Heating of Monroe?
Yes, nearby religious organizations include One Way Christian Fellowship, Trinity Lutheran Church, and Solid Rock Church, which customers may visit before or after their service appointments.
What schools are located near Edwards Plumbing & Heating of Monroe?
Nearby schools include Trinity Lutheran School and Monroe Middle School, useful information for families in the area.
Are there any local government or emergency services near Edwards Plumbing & Heating of Monroe?
Yes, the City of Monroe Fire Department, Monroe County Sheriff Department, Monroe Fire Department, and Monroe County Jail are nearby, potentially helping in emergencies related to plumbing or HVAC services.
What are some notable nearby landmarks or cemeteries close to Edwards Plumbing & Heating of Monroe?
Nearby landmarks include the Historic Woodland Cemetery, Woodland Cemetery, and the Old Village Historic District, which visitors might explore around their service appointments.