Technicians are consistently described as professional, knowledgeable, and friendly, providing thorough explanations and excellent service.
Customer Service
While many reviews praise the customer service, there are notable complaints about poor communication and follow-up, particularly regarding issues after installation.
Efficiency
Customers appreciate the efficiency of the service, with many technicians completing tasks quickly and effectively.
Installation Quality
Overall, the installation process is reported as smooth and satisfactory, with many customers expressing happiness with their new HVAC systems.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain services and parts were overpriced.
MD
Mary Danowitz
3 days ago
5.0
Hager Fox always do great furnace and ac tune ups.
KR
Kathleen Rogan
3 days ago
5.0
They did a great job. They explained everything to me.
JR
John Rethamel
4 days ago
5.0
Very prompt, knowledgeable and professional
ST
Stacey Turk
Jan 2, 2026
5.0
The service man worked hard to diagnose the problem. He was polite and professional.
WB
William Burmeister
Dec 23, 2025
5.0
Technician was very professional. Reviewed his findings, made recommendations and answered my questions
Frequently Asked Questions About Hager Fox Heating & Air Conditioning
What are the business hours of Hager Fox Heating & Air Conditioning?
Hager Fox Heating & Air Conditioning is open from 7:00 AM to 8:00 PM Monday through Friday. They are open 24 hours on Saturdays and Sundays.
Where is Hager Fox Heating & Air Conditioning located?
The business is located at 2960 Ena Drive, Lansing, MI 48917, USA.
What types of payment does Hager Fox Heating & Air Conditioning accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment options.
What services does Hager Fox Heating & Air Conditioning provide?
They offer HVAC contractor services, air conditioning, air quality consulting, electrical work, generator service and repair, heating contracting, as well as water heater sales and service.
How can I contact Hager Fox Heating & Air Conditioning?
You can contact them by phone at +1 517-482-5501 or by email at info@randazzohc.com.
Does Hager Fox Heating & Air Conditioning have an online presence?
Yes, they have a website at https://hagerfox.com and a Facebook page at https://www.facebook.com/85976280895. They also have a Twitter handle @hagerfox.
Which nearby pest control services can I visit when coming to Hager Fox Heating & Air Conditioning?
Nearby pest control services include Terminix, Griffin Pest Solutions, Inc., and Eradico Pest Services. You might consider visiting them for pest-related needs when you're in the area for HVAC services.
Are there any nearby automotive services or dealers close to Hager Fox Heating & Air Conditioning?
Yes, nearby automotive-related places include Oldsmobile, General Motors car dealer, GM Lansing Delta Township Plant, Yazaki North America for automotive repair, and LTS 24 Hour Truck and Trailer Repair Services.
What options for home improvement and maintenance are available near Hager Fox Heating & Air Conditioning?
Nearby options include Sherriff-Goslin Roofing Contractors Lansing for roofing and home improvement, B&L Janitorial Carpet Cleaning for cleaning services, and All Season Windows - Lansing for window sales and installation.
Since when has Hager Fox Heating & Air Conditioning been serving the Lansing area?
Hager Fox Heating & Air Conditioning has been established and serving the Lansing, MI area since 1988.