Business Details
About
HVAC ContractorHeating ContractorAir Duct Cleaning ServiceAir Conditioning Contractor
Suburban Heating & Air Conditioning has been serving Kalamazoo, MI, and Southwest Michigan with dependable heating and cooling services since 1972. We handle everything from air conditioning repair and commercial AC service to furnace installs, air duct cleaning, and routine maintenance. Our skilled air conditioning contractors offer fast, same-day response and emergency service at no extra charge, even on weekends and holidays. Financing options, priority-care maintenance plans, and trusted brands are all part of what we offer. Backed by decades of experience and a reputation for quality, we’re proud to hold an A+ BBB rating and the trust of our neighbors. Contact us today for reliable service you can count on!
Location
Suburban Heating & Air Conditioning
5189 King Highway, Kalamazoo, MI
49048, United States
Hours
Reviews
4.9
652 reviews
5 stars
603
4 stars
36
3 stars5
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as professional, knowledgeable, and friendly, providing thorough explanations and effective solutions.
Timeliness
Customers frequently praise the quick response times, often receiving same-day service, especially during emergencies.
Pricing Transparency
Some customers expressed concerns about hidden fees and lack of transparency in pricing, suggesting a need for clearer communication regarding costs.
Customer Support
The office staff is noted for being helpful and patient, contributing to a positive overall customer experience.
Repeat Business
Many customers indicate a strong willingness to use Suburban Heating & Air Conditioning for future needs, highlighting their satisfaction with the service.
- AAAngela AshNov 15, 20255.0OMG! The scheduling of services was smooth. The installation of my new furnace was smooth. The installers were friendly, clean, and efficient! I can’t rave enough about Suburban Heating and Cooling! When they were done, my heart was happy! God bless ya’ll…
- LBLisa BrandtNov 13, 20255.0Antony was very fast and efficient. Very friendly. Answered all questions we had very well.
- MFMelody FloresNov 10, 20255.0Gabriel the tech came to help me concering the furnace an was very nice and explained to me what the problems were and what he was doing and tested issues with furnace an trying to help me an work with me , which I really appreciated .
- SLStacy LoeweOct 29, 20255.0Our brand new heater was not working when we got to our house on a Saturday (and the temps were dropping). Suburban called us back immediately and had someone on site within hours. Aiden was fantastic and took care of our problem immediately. Would absolutely go back to them for service in the future!
- KRKimberly RajzerOct 27, 20251.0We used this company when we had an issue with our furnace. They originally quoted a $69 service fee for a technician to come out, plus $100 for the first hour and $40 for every 15 minutes after that. What they didn’t mention was the $168 minimum charge, meaning you’ll pay that amount even if the technician is only there for 30 minutes. I felt misled by the hidden fees, and when I called to clarify the charges, they were unwilling to work with us. We’ll be using a different company for our furnace moving forward. I wouldn’t recommend this one due to the lack of transparency. -I would encourage readers to also check Yelp reviews as they note similar experiences.
Frequently Asked Questions About Suburban Heating & Air Conditioning
What heating and cooling services does Suburban Heating & Air Conditioning offer?
Suburban Heating & Air Conditioning provides air conditioning repair, commercial AC service, furnace installs, air duct cleaning, and routine maintenance.
Where is Suburban Heating & Air Conditioning located?
They are located at 5189 King Highway, Kalamazoo, MI 49048, USA.
What are the business hours for Suburban Heating & Air Conditioning?
They operate 24 hours a day, 7 days a week, including weekends and holidays.
Does Suburban Heating & Air Conditioning offer emergency services?
Yes, they provide fast, same-day response and emergency service at no extra charge, even on weekends and holidays.
How can I contact Suburban Heating & Air Conditioning for scheduling?
You can schedule by emailing schedule@suburbanhvac.co or calling +1 269-883-2224.
Are there financing options available at Suburban Heating & Air Conditioning?
Yes, they offer financing options along with priority-care maintenance plans.
What trusted brands does Suburban Heating & Air Conditioning work with?
While specific brand names are not listed, they work with trusted brands backed by decades of experience and quality service.
What nearby plumbing services are close to Suburban Heating & Air Conditioning?
Nearby plumbing services include Hubbard Dale W, Roto-Rooter, Clean Earth Environmental Contracting Services, Roto Rooter Plumbing Service, and Richards Plumbing & Heating Supply, which can be useful for customers needing comprehensive home or commercial repairs.
Are there any nearby places where I can relax or get coffee before or after my service?
Yes, Biggby Coffee is a nearby coffee shop and cafe where customers can relax or grab a drink before or after visiting Suburban Heating & Air Conditioning.
Can I find other home-related services near Suburban Heating & Air Conditioning?
Yes, nearby you can find home security and automation services at Global Integrated Solutions, Inc., property management at Diverse Property Management, and landscaping services at Pure Green Lawn & Tree Professionals and Advantage Tree Care.