Business Details
About
HVAC ContractorHeating ContractorAir Duct Cleaning ServiceAir Conditioning Contractor
Suburban Heating & Air Conditioning has been serving Kalamazoo, MI, and Southwest Michigan with dependable heating and cooling services since 1972. We handle everything from air conditioning repair and commercial AC service to furnace installs, air duct cleaning, and routine maintenance. Our skilled air conditioning contractors offer fast, same-day response and emergency service at no extra charge, even on weekends and holidays. Financing options, priority-care maintenance plans, and trusted brands are all part of what we offer. Backed by decades of experience and a reputation for quality, we’re proud to hold an A+ BBB rating and the trust of our neighbors. Contact us today for reliable service you can count on!
Location
Suburban Heating & Air Conditioning
5189 King Highway, Kalamazoo, MI
49048, United States
Hours
Reviews
4.9
669 reviews
5 stars
618
4 stars
38
3 stars5
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and friendly, providing clear explanations of issues and solutions.
Timeliness
Customers frequently praised the quick response times and prompt service, often receiving same-day assistance.
Communication
Many reviews highlighted effective communication from both the office staff and technicians, ensuring customers were informed throughout the service process.
Pricing Transparency
Some customers expressed concerns about hidden fees and pricing clarity, indicating a need for better upfront communication regarding costs.
Overall Satisfaction
Overall, customers reported high satisfaction with the service provided, often recommending Suburban for future HVAC needs.
- MVMichael Verdonk1 day ago5.0Gabriel was prompt and very knowledgeable as well as friendly. Fixed problem quickly. Very happy with service provided.
- JVJames VanhornJan 3, 20265.0Very good experience he was able to come out at a crazy early time in the morning and replace my furnace ignitor to keep the family warm. The guy that came out was very nice and helpful. If highly recommend to anyone looking for an emergency fix.
- BSBill SchomischDec 31, 20255.0AJ was great! Very professional and knowledgeable. He took the time to walk me through various problems with our aging furnace, answering all my questions clearly and in detail. I especially appreciated his concern for our safety with regard to possible dangerous furnace fumes. Outcome wasn't what I wanted to hear (new furnace at $$) but satisfied it's the right decision at the right time. Very glad I contacted Suburban in our emergency situation.
- DLDan LundgrenDec 30, 20255.0Suburban was fantastic. I called on Sunday morning, left a message, and they called back in under ten minutes. An easy to understand operator explained the fees, then lined up an appointment for that day. Aiden what's delayed a few minutes at his last appointment? So they updated me with his arrival time with a call and text. Aiden arrived, he quickly diagnosed the problem, it was a bad blower. He gave me good options and was able to go to a wharehouse and get the part. He installed it, and we had heat again by late afternoon. No overtime or weekend charges and there is a coupon on their website site. I'll definitely call Suburban for my hearing and now any other plumbing or AC issues.
- TKTamara KDec 22, 20254.0My technician Tony was fabulous. He was honest about continuing issues that I may have after ordering the repairs from the original quote obtained from the prior owner that was two weeks prior to the purchase/service being scheduled. I really appreciate that. I would have given five stars if the prior quote would have fully remediated the issue.
Frequently Asked Questions About Suburban Heating & Air Conditioning
What heating and cooling services does Suburban Heating & Air Conditioning offer?
Suburban Heating & Air Conditioning provides air conditioning repair, commercial AC service, furnace installs, air duct cleaning, and routine maintenance.
Where is Suburban Heating & Air Conditioning located?
They are located at 5189 King Highway, Kalamazoo, MI 49048, USA.
What are the business hours for Suburban Heating & Air Conditioning?
They operate 24 hours a day, 7 days a week, including weekends and holidays.
Does Suburban Heating & Air Conditioning offer emergency services?
Yes, they provide fast, same-day response and emergency service at no extra charge, even on weekends and holidays.
How can I contact Suburban Heating & Air Conditioning for scheduling?
You can schedule by emailing schedule@suburbanhvac.co or calling +1 269-883-2224.
Are there financing options available at Suburban Heating & Air Conditioning?
Yes, they offer financing options along with priority-care maintenance plans.
What trusted brands does Suburban Heating & Air Conditioning work with?
While specific brand names are not listed, they work with trusted brands backed by decades of experience and quality service.
What nearby plumbing services are close to Suburban Heating & Air Conditioning?
Nearby plumbing services include Hubbard Dale W, Roto-Rooter, Clean Earth Environmental Contracting Services, Roto Rooter Plumbing Service, and Richards Plumbing & Heating Supply, which can be useful for customers needing comprehensive home or commercial repairs.
Are there any nearby places where I can relax or get coffee before or after my service?
Yes, Biggby Coffee is a nearby coffee shop and cafe where customers can relax or grab a drink before or after visiting Suburban Heating & Air Conditioning.
Can I find other home-related services near Suburban Heating & Air Conditioning?
Yes, nearby you can find home security and automation services at Global Integrated Solutions, Inc., property management at Diverse Property Management, and landscaping services at Pure Green Lawn & Tree Professionals and Advantage Tree Care.