Roto Rooter Plumbing Service

4.9
2790 reviews

About

Plumber
Roto-Rooter is a trusted plumber in Kalamazoo, MI, providing expert residential and commercial services. We specialize in plumbing repair, drain cleaning, video pipe inspection, smoke testing, and leak detection. As a 24 hour plumber in Kalamazoo, MI, we’re ready when you need us most. Your call is always answered by a trained customer service representative to ensure fast, accurate service. Contact us today to schedule reliable plumbing solutions that keep your systems running smoothly.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Roto Rooter Plumbing Service
5189 King Highway, Kalamazoo, MI
49048, United States

Hours

Reviews

4.9
2,790 reviews
5 stars
2,636
4 stars
113
3 stars
10
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and respect for customers and their properties.

Efficiency

Customers praised the quick response times and efficient service provided by the technicians.

Communication

Technicians effectively communicated the issues and solutions, ensuring customers understood the work being done.

Customer Satisfaction

Many reviews highlighted high levels of customer satisfaction, with several customers expressing intent to use the service again.

Cleanliness

While most service experiences were positive, some customers noted issues with cleanup after the work was completed.
  • JN
    James Nichols
    Nov 17, 2025
    5.0
    Called them at 6 PM on a Friday for a main sewer line block and they were out within a couple hours, had it cleared within 20 minutes, and were on their way. They are very upfront about how much their services will cost, which for after hours and weekends was a very fair price. Our technician, Seth, was very nice and walked us through everything he was seeing and doing as he was going through his work.
  • MK
    Michelle Kennedy
    Nov 16, 2025
    5.0
    Josh did a wonderful job unclogging my drains and fixing my toilet. He was very professional and explained some of the things he was doing so I could better understand the process. Problems were fixed same day. Thanks again!
  • JT
    Jarrod Taylor
    Nov 12, 2025
    5.0
    They showed up the day I called, and we had flowing water in under an hour. Seth was very friendly and professional. The rates were among the cheaper of the companies I called and they didn’t have a crazy fee for it being a Sunday. Couldn’t recommend enough
  • DS
    Dana Showen
    Nov 8, 2025
    5.0
    Knowledgeable, kind, and helpful! After paying another company who didn’t fix the problem and left a mess for me to clean of what came out of the pipes, this company fixed the issue with ease. After calling and sharing that my drains were running slow and that a plumber from another company was out and didn’t fix the problem they sent someone to diagnose the issue, then selected the best service tech for the job. They showed me the problem through a camera and the cleaned pipe once the issue was resolved. That helped me feel a lot better given the last company left after telling me things were fixed only to find out they were not. After completing the work they ensured the area was clean and sanitized. They also gave me tips for how to prevent this type of issue. Thank you!
  • MY
    Mark De Young
    Nov 5, 2025
    1.0
    My hot water had a sulfer smell. He came in for 10min. Then took off for 30min. Came back n went back downstairs n said I don't know how to turn the power off to the water heater..( Charged me $278.00) He never installed anything or did anything but go somewhere for 30min n said that was his hr.! I was shocked n couldn't believe the service i received. He wss n the house for 25min and 10min was explaining the bill. He wants to come back n still charge like $66 for every 15min of his time. What is going on? How can he charge me for going to get??? Unprepared no nano rod couldn't turn the power off. I feel totally screwed and need to speak to management! I totally feel scammed

Frequently Asked Questions About Roto Rooter Plumbing Service

What plumbing services does Roto Rooter Plumbing Service in Kalamazoo offer?

They specialize in plumbing repair, drain cleaning, video pipe inspection, smoke testing, and leak detection for both residential and commercial needs.

Is Roto Rooter Plumbing Service available 24 hours a day?

Yes, they operate 24/7, ensuring availability whenever you need plumbing services in Kalamazoo, MI.