J & J Glass

Reviews

• MS

  Matt Sweet

  Oct 10, 2025
  1.0
  Ordered.patio door months ago to beat winter no progress period. Only excuses door came in damaged now probably 6 more months of zero progress... not cool
• MD

  Mary Lou Dunford

  Sep 19, 2025
  5.0
  We needed a couple big mirrors cut down to size. Brought them into J & j, and they took the order and did the job within an hour! Great, friendly customer service, very reasonable prices! BBB would definitely use them again!
• JM

  jack morrison

  Sep 4, 2025
  5.0
  Needed about 12 screens refurbished from the Tornado we had in Portage . Dropped off in the morning and the next morning received a call letting me know they were done . Great service and the staff were very nice.
• SS

  Simply Suzanne

  Sep 2, 2025
  2.0
  We waited for the longest time to get the ordered glass for two windows in our manufactured home. When it finally came in, they had a guy available and he wanted to come that afternoon. Fortunately my son was home to let him in...they were a bit pushy about it. the glass looks fantastic and I was extremely happy to have a now clear view outside. My husband noticed the trim around one pane of glass was broken up at the bottom. The next day, Jeff called to get a credit card payment and I tried to address the cracked frame of the glass and he said, "yeah, that happens." ok and how do we move forward to get that fixed? He briefly explained they don't/can't/won't. That's just the way it is. Then changed the subject back to the payment. So we will seal that before freezing rain and snow/ice of winter. They did leave quite a few finger prints all over the glass that I cleaned up. A few days later, I wanted to open one of the windows and I couldn't move it. It was so jammed tight. My husband did manage to get it up a bit for some fresh air. Getting it back down was just as difficult, It is so tightly jammed in. So now we just can't open our bedroom window. Period. I didn't bother to call about it as I feel there will be no resolution anyway.
• JM

  James McKee

  Jul 28, 2025
  5.0
  Masters of craft!! Excellent customer service. I generally am there for pieces of replacement window glass and they never disappoint!! Highly recommended!!

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