We are a family and locally owned and operated waterproofing company specializing in a no-dig bentonite clay injection system to seal off basement water.
Great Lakes came in and fixed a leak in our basement wall and it has been dry ever since. The guys did a great job and cleaned up so it was like they were never there. Great guys to work with as well
VD
Violet Dennis
Jun 30, 2025
1.0
Absolutely horrible! Do not use this company They will take advantage of you. You will pay for a dry basement but you will not have a dry basement. My mom has been dealing with them since 2020. First system they put in failed so they came out to do a new system. That one has failed too. Now when you call they tell you that a professional is supposed to clean your sub pump every year and if that doesn't happen then it may fail ( with an attitude in her voice). I Told her we had it cleaned by a professional and the walls were still leaking everywhere and she told me we didn't own the company in 2020 when it was originally done sorry we can't help you. If you buy a company you have some type of obligation to the customers that have used that company and still under warranty.. Take advantage of the elder.
Update: owner finally called to say he was going to send somebody over to check out my problem. Wow what another horrible experience. He wanted to argue with me about the system not being clean properly and that's why it's not working even though it never worked properly since they installed it. 🤦🏼♀️.. run run far away
RM
Ruth Miner
Jul 1, 2024
5.0
We have had an excellent experience with Great Lakes waterproofing. From the first call to explain our situation through the installation of the waterproofing material inside our house and out , the team was professional, knowledgeable, and willing to answer all of my questions. The clean up in the basement was outstanding. We have used this company before with great results And I am fully confident that the repair they did to the crack in our foundation will be every bit as great.
RB
Robbie Burns
Nov 4, 2023
5.0
Great Lakes Waterproofing installed protection in our basement over 10 years ago. We recently replaced the carpet with laminate floor tiles and saw evidence of water seepage. GLW did an inspection, diagnosed the problem - and honored the warranty.
Frequently Asked Questions About Great Lakes Waterproofing Solutions, LLC
Where is Great Lakes Waterproofing Solutions, LLC located?
Great Lakes Waterproofing Solutions, LLC is located at 4100 South 7th Street, Kalamazoo, MI 49009, USA.
What are the business hours of Great Lakes Waterproofing Solutions, LLC?
The company operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What type of waterproofing services does Great Lakes Waterproofing Solutions offer?
They specialize in basement waterproofing, crawlspace waterproofing, elevator pit waterproofing, building restoration, caulking, and drainage services among others.
What products does Great Lakes Waterproofing Solutions use in their waterproofing systems?
They use products such as Bentonite Injections, Bentonite Sheet Membranes, Carbon Fiber Straps, Crocks, Drain Tiles, Drainage Systems, Hydrophobic Polyurethane Grout, and Specialized Coatings and Sealants.
What payment methods are accepted at Great Lakes Waterproofing Solutions?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Great Lakes Waterproofing Solutions, LLC?
You can contact them by phone at +1 269-353-3228 or via email at info@greatlakeswaterproofing.com.
What is the specialty of Great Lakes Waterproofing Solutions?
Their specialty is Bentonite Injections, a no-dig method to seal off basement water.
Is Great Lakes Waterproofing Solutions a local or family-owned business?
Yes, it is a family and locally owned and operated waterproofing company.
What nearby businesses can customers visit when they come to Great Lakes Waterproofing Solutions?
Nearby businesses include John Deere for recreational vehicles and industrial equipment, Steensma Lawn & Power Equipment for gardening and outdoor gear, and Rollerworld for roller skating and recreational activities.
How can nearby places like John Deere and Steensma Lawn & Power Equipment assist customers of Great Lakes Waterproofing Solutions?
Customers visiting Great Lakes Waterproofing Solutions can also explore John Deere for industrial equipment needs and Steensma Lawn & Power Equipment for lawn care supplies and outdoor gear, making it convenient to manage home and outdoor projects in one area.
Are there any nearby recreational venues to visit near Great Lakes Waterproofing Solutions?
Yes, Rollerworld is a nearby roller skating rink and sports venue where customers can enjoy recreational activities before or after their waterproofing service visit.