Overhead Door Company of Jackson

Reviews

• JG

  Jerry Glisson

  3 days ago
  4.0
  I have bought overhead doors from this buisness before with good responce & service. This time a little different,,, First, the Salesman Patrick was very professional & handled my calls & sale good. Second, when the installation of my door finally scheduled & the day of install Adam showed up on time with all the exact door & hardware that was specified in the order,,, Adam did a good job of installing the door correctly, very nice young man! The issue I had was more than once with the secretary Hunter,, 1st she did not return phone calls, when I mentioned my voice-mail, she ignored it, I said something to Patrick about it,, he apologized for the issue, then when the door was ordered , I did not recieve a call to set a date for installation. I called Patrick,, he checked said yes the door was in, & he would have Hunter call to set up an appointment. I waited a week,, no call!! I called Patrick again, he said really! I will call Hunter & have her call you today, he apologized! Later that day Hunter finally called, & acted like nothing was wrong, I didnt say anything, we set the appointment up, & it went off great! So Im not sure if I would use this buisness again or not? Patrick was great, Adam. Was great, but deffinetly a problem with Hunter,, I believe she is costing this establishment work & money!!
• TB

  Thomas Biela

  Nov 13, 2025
  5.0
  Aaron was a pleasure to meet. Ahead of schedule, courteous, friendly and did a great job. He even had treats for "Charlie ". Be sure to send him next time.
• PS

  Phil Shaughnessy

  Nov 9, 2025
  5.0
  I have used them in the past and they always performed very well. Aaron recently came out and repaired my pole barn garage door and did a great job getting it repaired. It works good as new.
• PF

  Paula Fairly

  Nov 7, 2025
  5.0
  Overhead did a fantastic job. Timeline was perfect and Adam did a great install. Its quiet and works perfect. Glad we made the decision to go with overhead. Aaron did a great job explaining the products and there was a lot to choose from and I felt no pressure. Thanks guys. I'm very happy with the end results ☺️!!
• JB

  Josh B

  Oct 29, 2025
  2.0
  The pricing is reasonable and overall competitive with local area. The overall quality of the door is good but my issues stem from service and the install. Two things happened, number 1 the sensors weren’t properly aligned so the door would not close normally, we had techs out on two different occasion, the first time they didn’t look at them claimed it was a sun issue and left it at that, wasn’t until the following time they came out that they realized the sensors were misaligned. The second issue is in regards to a paint defect in the window frame, I noticed it the first time I saw the door and had to reach out to have it corrected, I feel that it was obvious enough that the installation tech should’ve caught it and started the warranty ball rolling. With the amount spent I expected the door to be in pristine condition. Since then it’s been over a month and I have to email them almost weekly to get any kind of update on when they will make the repair. If I had to do it again, I’d shop more companies in the area.

Frequently Asked Questions About Overhead Door Company of Jackson