Heffernan Soft Water Systems

4.9
277 reviews
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Business Details

3275 W Carleton Rd, Hillsdale, MI
49242, United States
(517) 878-2264
https://www.heffernansoftwater.com/
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About

Water Softening Equipment Supplier
Tri-County Water was founded in 1966 and has been offering the best commercial and residential water softeners, reverse osmosis systems, water filters, bottled water, and more for decades in the greater Jackson and Lansing areas. We'll give you a free water analysis and figure out the ideal water treatment system for your home or office application. We carry water softeners, filters, and RO systems from EcoWater and Hellenbrand, and have everything from high quality affordable options to the highest tech items that can connect via Wi-Fi. Give us a call for a free consultation today.

Location

Heffernan Soft Water Systems
3275 W Carleton Rd, Hillsdale, MI
49242, United States

Hours

Reviews

4.9
277 reviews
5 stars
265
4 stars
8
3 stars
2
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, friendliness, and thoroughness of the staff, particularly highlighting Dean and Shaun for their exceptional service.

Knowledge and Expertise

Technicians demonstrated strong knowledge of water systems, providing clear explanations and solutions to customer inquiries.

Timeliness

Many reviews noted the promptness of service, with technicians arriving on time and completing tasks efficiently.

Overall Satisfaction

Overall, customers expressed high satisfaction with the services provided, often recommending the company to others.
  • AH
    Anthony Hughes
    Dec 29, 2025
    5.0
    Dean was very professional and very nice to work with.
  • MM
    MrM0nopoly
    Dec 29, 2025
    5.0
    Our tech was Dean. He was great, tested our water and checked out the water softener system. Even though our system was older. Dean said it was all good and didn’t try to push/sell us anything we didn’t need. Excellent 1st time service with Heffernan Soft Water Systems. Would use them again and recommend Heffernan. Thank you
  • SK
    Scott Klingensmith
    Dec 22, 2025
    5.0
    Dean Sr did a great job of helping us out. Very professional took the time to explain everything and go over the options. We were very happy with the services from Heffernan and the tech Dean Sr. Thank you
  • KF
    Karen Foust
    Dec 16, 2025
    5.0
    Logan was prompt and courteous! He did a great job explaining the replacement options for a new system. I appreciate his preparedness to share different pricing options during the service call.
  • SW
    Stephanie Weber
    Dec 11, 2025
    5.0
    I absolutely love Heffernan Soft Water! Their customer service is second to none with the most amazing staff. We have been renting a soft water system that inky requires us to fill with salt 2-3 times per YEAR. We have been using Heffernan’s for years. Shaun, our delivery guy, visits us every other week for drinking RO water delivery and is so personable that he even knows my fur babies by name and gives them extra love when he's here. The water is the BEST tasting water ever! Thanks Heffernan’s!
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Frequently Asked Questions About Heffernan Soft Water Systems

What products does Heffernan Soft Water Systems offer?

Heffernan Soft Water Systems offers commercial and residential water softeners, reverse osmosis systems, water filters, and bottled water.

Does Heffernan Soft Water Systems provide free water analysis?

Yes, they provide a free water analysis to determine the ideal water treatment system for your home or office.