Mountaineer Plumbing, Drains, & Water Heater Services

4.6
1021 reviews

About

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Mountaineer Plumbing is your locally owned and operated Plumbing & Drain experts with over 25 years of experience. Serving the Grand Rapids area since 2019, we offer a full line of services including re-piping installs, drain clearing, and sewer line services. We also offer water heater repairs and installs. Our technicians have the skills, knowledge, and tools to fix most Water Heater problems on the spot. Whether it be water leaking from the top of your water heater, or your water is too hot or too cold. We back our work with 100% Satisfaction Guaranteed on all install & repair services. With 200+ trusted reviews, see why your neighbors trust us for their plumbing and drain needs. Call us to schedule your appointment today.

Location

Mountaineer Plumbing, Drains, & Water Heater Services
4495 Clay Ave SW, Grand Rapids, MI
49548, United States

Hours

Reviews

4.6
1,021 reviews
5 stars
887
4 stars
40
3 stars
10
2 stars
22
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Technicians are generally described as professional, knowledgeable, and friendly, providing thorough explanations and options for repairs.

Timeliness

Many customers appreciated the prompt response times and quick service, often receiving same-day appointments.

Pricing Concerns

Several reviews mentioned high prices and concerns about being upsold on unnecessary services, although some customers felt the quality justified the cost.

Customer Experience

Overall, customers reported positive experiences, highlighting good communication and follow-up, though there were some complaints about incomplete work and follow-through.

Cleanliness and Care

Technicians were noted for their cleanliness and care in maintaining the work area, often leaving it as they found it.
  • LN
    Lindsey Nostrant
    Oct 17, 2025
    1.0
    We had Mountaineer replace our entire kitchen drain line 2.5 years ago. While initially we were satisfied with the service, we are now having to replace the line completely again due to the lack of fall/improper decline. It’s very disappointing considering it cost us several thousand dollars. Edited to add- after having multiple plumbers look at our issue we have learned that it wasn’t even done to code.
  • TB
    Tony Buti
    Mar 10, 2023
    5.0
    Used these guys before, great work!
  • TD
    Taylor Dochod
    Sep 27, 2022
    5.0
    Wow! I had a stressful couple of days. DTE turned off my gas and locked it until a leak was take care of. Understandable but stressful. I called Mountaineer I’m distress and they had me on their books for the following morning. What a relief already. David Brown came into my home and never gave up trying to help me. I appreciate his patience SO much. He was adamant that he was going to help me today. And when the job got confusing and tough, Tim Kelley came in and helped David get the job done. I was blown away with the timeliness, professionalism, and honestly just caring about the fact that I was at a total loss. They have been worth every dollar and have restored a bit of peace back into my life. Thank you guys!!!
  • JM
    Jim Matthew
    Jul 20, 2022
    5.0
    Tyler is a very nice young man. He is very personable and polite. The problem was totally resolved.

Frequently Asked Questions About Mountaineer Plumbing, Drains, & Water Heater Services

What services does Mountaineer Plumbing, Drains, & Water Heater Services offer?

Mountaineer Plumbing offers re-piping installs, drain clearing, sewer line services, and water heater repairs and installs with on-the-spot fixes for most water heater problems.

How experienced are the technicians at Mountaineer Plumbing?

The technicians have over 25 years of combined experience and the skills, knowledge, and tools to fix most water heater problems on-site.