Service Professor

4.9
1459 reviews

About

HVAC Contractor
We've proudly serviced Lansing and West Michigan since 1978. Our customers have trusted us to deliver exceptional service and the highest quality work at every visit. Our team is committed to the safety and comfort of your home and family, and we believe you deserve our very best. Whether it’s a heating, cooling, plumbing, drains, duct cleaning, or a household electrical project you need help with, you’ll receive 5-star service. With our up-front price promise and satisfaction guarantee, you can feel 100% confident in your decision to work with us!

Location

Service Professor
7974 W Grand River Hwy, Grand Ledge, MI
48837, United States

Hours

Reviews

4.9
1,459 reviews
5 stars
1,380
4 stars
38
3 stars
3
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing clear explanations and thorough service.

Timeliness

Customers appreciate the prompt response times and quick service, often noting that issues are resolved efficiently.

Customer Satisfaction

Many reviews highlight high levels of customer satisfaction, with several customers expressing their intent to use the service again and recommend it to others.

Pricing Concerns

Some customers expressed concerns about pricing, mentioning instances of perceived overcharging or high estimates for services.

Communication

Overall, communication is praised, with many customers noting good follow-up and clear explanations from technicians.
  • BG
    Brenden Greenman
    3 days ago
    5.0
    I’ve never used your service before. Not sure what you guys even do. But they seem like really nice guys. Stop taking the big truck parking spots at fabianos I might cry next time.
  • MG
    Mermaid Girl
    Jan 5, 2026
    1.0
    I had someone out the other day to check into thawing my pipes. He quoted me $1350 to put heat tape on my pipes. I bought heat tape for $25 & paid a friend $50 to înstall heat tape. That was after buying a heater down there.. I feel like I was
  • MC
    Matthew Callaghan
    Jan 3, 2026
    5.0
    We have had all of our plumbing work done by service professor since we moved in two years ago. Owning an older home (100+ yrs), we knew that we needed to have a trusted team that knew how to work with and replace our old systems. This team has been amazing every step Of the way and always works hard to find affordable solutions. We have had our entire plumbing system brought up to code by service professor and we will continue to use them. All their staff is kind, knowledgeable, and always willing to answer our questions and involve us in the process of each job. Thank you service professor for all of your amazing work in our beautiful old home!
  • MF
    Marjorie Flood
    Dec 26, 2025
    5.0
    Estimate only for plumbing and electrical for a washer/dryer combo in a condo. Price too high to do electrical so we just got an estimate. Not their fault… location issue. The plumber snd electrician were great!
  • KL
    Kevin Litwiller
    Dec 22, 2025
    5.0
    Extremely helpful. Nick came in and from the start very professional not only explained what was wrong but showed me. Walked me thru the process to come step by step asked if I had any questions and sent a member of his team Tommy who was out here immediately and was also all you could ask for. First time I have had this kind of experience with Repair men. Tommy went over all the options and they are installing right away. Couldn't ask for a better group. They are installing much better quality of furnace. Definitely recommend and will be the ones I call for everything from now on.

Frequently Asked Questions About Service Professor

What services does Service Professor offer?

Service Professor provides heating, cooling, plumbing, drain cleaning, duct cleaning, and household electrical services.

Where is Service Professor located?

Service Professor is located at 7974 W Grand River Hwy, Grand Ledge, MI 48837, US.