About
HVAC Contractor
We've proudly serviced Lansing and West Michigan since 1978. Our customers have trusted us to deliver exceptional service and the highest quality work at every visit. Our team is committed to the safety and comfort of your home and family, and we believe you deserve our very best. Whether it’s a heating, cooling, plumbing, drains, duct cleaning, or a household electrical project you need help with, you’ll receive 5-star service. With our up-front price promise and satisfaction guarantee, you can feel 100% confident in your decision to work with us!
Location
Hours
Reviews
4.9
1,402 reviews
5 stars
1,325
4 stars
37
3 stars3
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians were frequently described as friendly, professional, and knowledgeable, providing excellent customer service.
Timeliness
Many reviews highlighted prompt service and timely arrivals, although there were some complaints about delays.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, labeling some services as overpriced, while others found the costs reasonable.
Quality of Work
Overall, customers praised the quality of work performed, with many expressing satisfaction with the repairs and installations.
Communication
Technicians were noted for their clear communication and thorough explanations of the work being done, although there were some complaints about initial phone interactions.
- RRRose RogersNov 6, 20255.0I was impressed the first time I called how kind the person on the otherside of phone was. I was impressed with the idea of sending a picture of who was gonna contact me at my door. I was greeted at the door with a smile of a face that I recognized. What a great formula for excellence. Joshua Conti informed me about what he was doing, how he was doing it. I was feeling pretty good about the introduction of the MVP program. Professionalism like this is a rare thing and I so appreciate it. I will be doing more business with you at a later date. Thanks to Joshua for his thoroughness. Thank you very much ! Rose R
- MTMichael TrevisNov 6, 20255.0Keegan stopped by when we found a leak in our basement/garage. He methodically assessed the situation, had a strong suspicion of the cause, quickly confirmed he was correct, then quoted us for the pipe repair and got to work right the in there, fixing the issue. He even recommended a water damage mitigation company who came over the same day. A stressful situation was suddenly under control and fixable. Big thanks to Keegan!
- DBDonald BarringerNov 6, 20255.0Chris and the team were amazing. From the time I made the appointment they followed up, provided text and a call to confirm service, and provided up to date status of arrival. I loved the intro video as well. Chris was great. He explained everything needed for me and gave me guidance on preserving my system. I look forward to using them again (when there’s an issue with my heating system)!
- BDBilly DorskyNov 2, 20251.0The initial install went great, but they didn’t have the right liner for the chimney. They said they would come back to install the chimney liner but two months later I had to make a call to them because they missed it in the order and never actually scheduled it. Now that it’s getting warmer I try to fire up my wood boiler, but that was wired incorrectly. I went to take a look to see if it was just a loose wire and come to find out that they had a couple safety, which is not even wired in it seems like a poor job is done at quality work through this company.
- SWSparky WeedallOct 29, 20251.0Overpriced! Was told to be at my home at 1030 am because they don't do any set appointments. Tech didn't get there till noon. Prices were extremely Overpriced! $120 to switch out an outlet. 130 for them to figure out it was the outlet(5 minutes) and $80 service charge. $350 to replace 1, $7.00 outlet! Saved my by doing their vip membership. Had an appointment today. Got a text message telling me to stay within 30 minutes of my home. Here it is 230 and no phone call. They apparently don't realize that people have to work to pay their bloated prices and won't give a window as to when they will be there. I will be seeking another company for my needs!! My tech randy burns was awesome! He gets 10☆!
Frequently Asked Questions About Service Professor
What services does Service Professor offer?
Service Professor provides heating, cooling, plumbing, drain cleaning, duct cleaning, and household electrical services.
Where is Service Professor located?
Service Professor is located at 7974 W Grand River Hwy, Grand Ledge, MI 48837, US.
What are the operating hours of Service Professor?
Service Professor operates 24 hours a day, 7 days a week.
Since when has Service Professor been serving the Michigan area?
Service Professor has proudly served Lansing and West Michigan since 1978.
How can I contact Service Professor by phone?
You can reach Service Professor by calling +1 517-940-7316.
Does Service Professor provide upfront pricing and satisfaction guarantees?
Yes, Service Professor offers an up-front price promise and a satisfaction guarantee for their services.
What nearby dining options are available close to Service Professor?
Nearby dining options include Denny's, IHOP, Subway, and Hardee’s, offering a range of breakfast, brunch, and fast food choices.
Are there automotive services near Service Professor?
Yes, nearby automotive services include Pitchford Automotive Inc for repairs and a car dealer, as well as Speedco Truck Lube and Tires for truck maintenance.
Where can customers refuel or find convenience stores near Service Professor?
Customers can visit Flying J Travel Center, CAT Scale, and Love's Travel Stop for gas stations and convenience stores near Service Professor.
What nearby places could customers visit before or after their appointment at Service Professor?
Customers might consider visiting nearby spots like Denny's for a meal, or using the Park And Ride for parking and amusement options near Service Professor.