Business Details
About
Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.
Location
Hours
Reviews
4.8
271 reviews
5 stars
254
4 stars
5
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and knowledge of the staff, particularly Jeff, Khoa, and Mario.
Response Time
Customers frequently noted the quick response times and prompt service provided by the company.
Communication
Several reviews highlighted the excellent communication throughout the restoration process, keeping customers informed and reassured.
Mixed Experiences
While many reviews were positive, there were also complaints about delays and unprofessional behavior from some staff, indicating inconsistency in service.
Quality of Work
Overall, customers expressed satisfaction with the quality of work, particularly in mold remediation and water damage restoration.
- KGKC GrondinNov 11, 20255.0We own Grondins Hair Center in Clare MI. We needed our floor replaced in the salon. Due to a medical emergency our contractor could not finish the job, we needed a floor asap! We called 911 Restoration. Within an hour and a half Jeff was there to check it out. By Six o’clock the same evening Jeff had his men doing the job overnight keeping our salon running. I’ve never called a contractor in my life that responded that quickly and had his men there the same day! Super professional and well done.
- CAcorrie aldridgeNov 4, 20255.0Tom with 911 Restoration did a great job replacing our floor after long-term water damage. Super professional and the floor looks amazing!
- SSsheilastrayerOct 30, 20255.0We first spoke with Jeff about the mold in the home. We sent him pics and a video. He called immediately and detailed what needed to be done and exactly what would take place when he arrived. Devin and Andrew arrived as schedule. They were friendly, clean, and informative. We returned to the house about 3 hours later to a clean, fresh odorless home. Such a comfort. These three individuals were so kind, extremely patient, knowledgeable and professional. I highly recommend them for any of their services. You can thank me later :-) Much gratitude and appreciation to Jeff, Andrew and Devin.
- J1josie 1300Oct 29, 20255.0Jeff did a great job explaining the mold remediation process clearly and professionally. Brandon and Devin were also fantastic — thorough, respectful, and hardworking throughout the entire project. I’m very happy with the results and wouldn’t hesitate to refer 911 Restoration to family and friends. Thank you for the excellent service
- MRMonica RonicaOct 27, 20251.0Don't do it! The mass amount of good reviews are very deceiving. Definitely keep an eye out and have some knowledge of the job you want done. Or you'll be screwed. 👎🏽👎🏽👎🏽👎🏽 It's actually so insane how they operate.
Frequently Asked Questions About 911 Restoration of Tri-Cities
What types of restoration services does 911 Restoration of Tri-Cities provide?
911 Restoration of Tri-Cities offers water damage restoration, fire disaster recovery, mold removal, flood disaster recovery, and mold inspection services.
Is 911 Restoration of Tri-Cities available for emergency restoration at any time?
Yes, they are open 24 hours a day, 7 days a week to provide emergency restoration services.
Where is 911 Restoration of Tri-Cities located?
They are located at 3364 S Reese Road, Frankenmuth, MI 48734, USA.
How can I contact 911 Restoration of Tri-Cities?
You can contact them by phone at +1 989-248-7593 or visit their website at https://www.911restorationtricities.com/.
What can I expect during the restoration process with 911 Restoration of Tri-Cities?
The restoration process is designed to reduce stress by providing clear communication at every step, so you know what is happening, what comes next, and when things will return to normal.
Are there any nearby places of interest where I can spend time before or after my appointment?
Yes, you can visit the Harger Line Rail Trail for hiking and mountain biking, or check out Furniture Aid furniture store nearby.
Is there any community organization near 911 Restoration of Tri-Cities where I can learn more about local support?
The Richville American Legion No 400 and American Legion are community organizations nearby that you might find interesting.
If I need auto glass service while visiting 911 Restoration of Tri-Cities, where can I go nearby?
Troy's Auto Glass is an auto glass service located near 911 Restoration of Tri-Cities for your automotive glass needs.
Does 911 Restoration of Tri-Cities handle both residential and commercial restoration?
Yes, they provide both residential and commercial restoration services.
What makes 911 Restoration of Tri-Cities different from other disaster recovery companies?
They focus on being compassionate allies by reducing customer stress through clear communication and understanding the urgency and empathy needed during disasters.