Business Details
About
Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.
Location
Hours
Reviews
4.8
272 reviews
5 stars
255
4 stars
5
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and expertise of the staff, highlighting their thoroughness and respectful demeanor.
Response Time
Customers frequently noted the quick response times, with many stating that help arrived within hours of their call.
Quality of Work
Overall, the quality of work received positive feedback, with many customers expressing satisfaction with the results of mold remediation and water damage restoration.
Communication
Several reviews mentioned excellent communication throughout the process, with staff keeping customers informed and addressing their concerns.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding delays and unprofessional behavior, indicating inconsistency in service.
- EJEli Johnson3 days ago5.0Great experience from start to finish. The crew did an excellent job removing mold from my attic and explained the process clearly. I would definitely recommend them.
- GKGabriella KushionDec 8, 20255.0I can’t say enough good things about Jeff and his mold remediation work in my attic. He completely saved me during the sale of my home. I was tight on money and stressed out, and Jeff went above and beyond he even waited until closing to get paid. That kind of integrity is rare. The attic passed inspection with no issues, and the mold was fully cleared. The job was done right, done fast, and done professionally. Highly recommend Jeff to anyone needing mold remediation!
- KGKC GrondinNov 11, 20255.0We own Grondins Hair Center in Clare MI. We needed our floor replaced in the salon. Due to a medical emergency our contractor could not finish the job, we needed a floor asap! We called 911 Restoration. Within an hour and a half Jeff was there to check it out. By Six o’clock the same evening Jeff had his men doing the job overnight keeping our salon running. I’ve never called a contractor in my life that responded that quickly and had his men there the same day! Super professional and well done.
- CAcorrie aldridgeNov 4, 20255.0Tom with 911 Restoration did a great job replacing our floor after long-term water damage. Super professional and the floor looks amazing!
- SSsheilastrayerOct 30, 20255.0We first spoke with Jeff about the mold in the home. We sent him pics and a video. He called immediately and detailed what needed to be done and exactly what would take place when he arrived. Devin and Andrew arrived as schedule. They were friendly, clean, and informative. We returned to the house about 3 hours later to a clean, fresh odorless home. Such a comfort. These three individuals were so kind, extremely patient, knowledgeable and professional. I highly recommend them for any of their services. You can thank me later :-) Much gratitude and appreciation to Jeff, Andrew and Devin.
Frequently Asked Questions About 911 Restoration of Tri-Cities
What types of restoration services does 911 Restoration of Tri-Cities provide?
911 Restoration of Tri-Cities offers water damage restoration, fire disaster recovery, mold removal, flood disaster recovery, and mold inspection services.
Is 911 Restoration of Tri-Cities available for emergency restoration at any time?
Yes, they are open 24 hours a day, 7 days a week to provide emergency restoration services.
Where is 911 Restoration of Tri-Cities located?
They are located at 3364 S Reese Road, Frankenmuth, MI 48734, USA.
How can I contact 911 Restoration of Tri-Cities?
You can contact them by phone at +1 989-248-7593 or visit their website at https://www.911restorationtricities.com/.
What can I expect during the restoration process with 911 Restoration of Tri-Cities?
The restoration process is designed to reduce stress by providing clear communication at every step, so you know what is happening, what comes next, and when things will return to normal.
Are there any nearby places of interest where I can spend time before or after my appointment?
Yes, you can visit the Harger Line Rail Trail for hiking and mountain biking, or check out Furniture Aid furniture store nearby.
Is there any community organization near 911 Restoration of Tri-Cities where I can learn more about local support?
The Richville American Legion No 400 and American Legion are community organizations nearby that you might find interesting.
If I need auto glass service while visiting 911 Restoration of Tri-Cities, where can I go nearby?
Troy's Auto Glass is an auto glass service located near 911 Restoration of Tri-Cities for your automotive glass needs.
Does 911 Restoration of Tri-Cities handle both residential and commercial restoration?
Yes, they provide both residential and commercial restoration services.
What makes 911 Restoration of Tri-Cities different from other disaster recovery companies?
They focus on being compassionate allies by reducing customer stress through clear communication and understanding the urgency and empathy needed during disasters.