First Choice Heating & Cooling

4.9
968 reviews
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About

Air Conditioning ContractorHVAC ContractorWater Heater SalesWater Heater ServiceHeating Contractor
If you’re looking for the best quality HVAC and water heater service in the Fenton, MI area, you’ve arrived at the right place, First Choice Heating & Cooling. Whether you’re looking for a new air conditioning system, repairs for a furnace, solutions for better indoor air quality, or even a gas fireplace installation, our expert team will deliver. We make your home happy! Serving the area since 2001 Free installation estimates 3-year guarantees on repairs we perform 5-year labor warranty on installation

Location

First Choice Heating & Cooling
14214 Fenton Road, Fenton, MI
48430, United States

Hours

Reviews

4.9
968 reviews
5 stars
937
4 stars
14
3 stars
5
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Customer Service

Customers appreciate the friendly and helpful nature of both the office staff and technicians.

Timeliness

Many reviews highlight the promptness of service, with technicians often arriving on time or even earlier than scheduled.

Thoroughness

Technicians are noted for being thorough in their inspections and explanations, ensuring customers understand the work being done.

Integrity

Customers commend the company for its honesty and transparency, avoiding upselling and focusing on necessary repairs.
  • JC
    john chad
    3 days ago
    5.0
    I have a residential and a business, I've used First Choice for about fifteen years. Before that it was 'hit and miss' with other companies. I have been 100% satisfied with them. Today it was Curt. Thank you Curt for your friendliness and professionalism. As always a reasonable price for the repair! Also thanks to Randy, at the office, for her great service over the years. God bless all at First Choice.
  • JW
    Joseph Walters
    Nov 15, 2025
    5.0
    We were introduced to First Choice when Kirk came out to our home for yearly maintenance on our furnace and hot water heater. It was a five star experience! He was prompt, polite, and professional. He walked my wife and I through everything and really tried to keep us informed. Although some recommendations were made, he never upcharged us or made us pay for unnecessary fees. Kirk is another reason I will be making First Choice our HVAC go to from now on.
  • DH
    Don Hinkle
    Nov 11, 2025
    5.0
    Guys were very professional, knowledgeable and friendly. The work they performed and pricing was exactly as sales rep said it would be. They thoroughly explained how everything worked prior to leaving and left our basement as clean as it was before they got here. They even made friends with our wild pup😃
  • SB
    Stephen Barrett
    Nov 11, 2025
    5.0
    We had an error code appear on our thermostat pad and I therefore called First Choice H&C. We were also due for furnace & humidifier maintenance, so in addition to the diagnostic, we requested that they complete the annual maintenance work. The error code was a minor issue that was not an actual problem with the unit. I will just say that FCH&C understands the current economic realities and very justly priced the entire call. Of course, Mike handled the maintenance work perfectly and answered all our questions to satisfaction. FCH&C was quick with phone and text responses, notified us when they were on the way with a photo of their technician, and confirmed their departure with a separate text. Excellent, competent, friendly service A-to-Z.
  • OO
    OPALNOVA
    Nov 7, 2025
    5.0
    I'm so grateful for First Choice and my technician DJ for taking care of me and my misbehaving furnace on such short notice. I live alone and work crazy hours, so I was fortunately able to have someone come over to let DJ in. They said he was wonderful and very professional. I also appreciate the receipt and report I received which explained the work that was completed and how all the components of my furnace system are scoring up. I would 1000% recommend First Choice to anyone based on my experience, and will be using them for all my future maintenance!

Frequently Asked Questions About First Choice Heating & Cooling

What services does First Choice Heating & Cooling offer?

First Choice Heating & Cooling offers HVAC services including air conditioning installation, furnace repairs, indoor air quality solutions, water heater service, and gas fireplace installation.

Where is First Choice Heating & Cooling located?

It is located at 14214 Fenton Road, Fenton, MI 48430, United States.