Coates Plumbing Inc.

Reviews

• TL

  Tom Lawrance

  Sep 18, 2025
  5.0
  After I called Emily was texting with updates on when Brandon would be at our house. Appreciate that very much! Most places just give you a time window. Brandon showed up got right to the point "okay tell me what's not working." It was a lift pump that I was concerned with - have me price options low to high. Then said okay lets get started. He had everything on the truck except the high end Zoller grinder pump - so Emily went and got it while he's removing the old pump. We were very pleased. Plus he likes German Shepherd dogs. Another plus with us. To notch company. Would recommend to anyone that asks!
• RM

  Ryan McBride

  Aug 29, 2025
  5.0
  Coates was quick to arrive 15 minutes after calling and completed the work the same day. They were able to diagnose and fix the problem to our complete satisfaction. Shout out to Andy who was the plumber who did an outstanding job making sure we understood what the problem was and what was needed to repair it so we had water for the holiday weekend.
• MM

  Michael

  Aug 26, 2025
  1.0
  If I could give zero stars, I would. This company is a complete scam. I originally called them to install a new bladder for my well, which they did without issue. About a year later, my water pressure started dropping, so I had a few different companies check it out. I was told the bladder that Coates Plumbing had installed was faulty. I called Coates to ask about a warranty, and they confirmed there was one. They came out to replace the bladder, but then forced me to pay upfront for the new one, claiming I’d be reimbursed once the warranty went through. After three-four months of waiting, I finally received a check—but it was only for one-third of what I paid. This company does not stand by its work, does not honor warranties properly, and clearly takes advantage of its customers. Stay far away.
• NN

  nlewis2747

  Jul 17, 2025
  1.0
  The dispatcher and technician that came out were very pleasant. However, the $50 service fee was a bitter pill considering the tech was in my house for less than ten minutes, and didn’t even touch the well pump to look at the problem. They claimed that Coates doesn’t service any well pumps less than 5”(?) so there’s nothing they can do for us. Even though their service stickers are on every piece of equipment. After doing some research, we were able to fix it ourselves for less than $20 and some drive time. It was a simple problem that could have been taken care of by the tech when he was here.
• SW

  susie west

  Jul 20, 2022
  5.0
  Excellent service!!!

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