Matheson Heating, Air and Plumbing

4.9
1339 reviews

About

Heating ContractorPlumber
Established in 1946, Matheson Heating, Air and Plumbing has been proudly serving Southeast Michigan with superior home comfort solutions for over seven decades. Our family-owned business specializes in heating, cooling, and plumbing services, providing repairs, maintenance, and installations with skilled technicians. From energy-efficient furnaces and air conditioners to water heaters, softeners, and drain services, we offer comprehensive solutions that ensure your comfort and safety.

Location

Matheson Heating, Air and Plumbing
4307 S Commerce Rd, Commerce Township, MI
48382, United States

Hours

Reviews

4.9
1,317 reviews
5 stars
1,249
4 stars
29
3 stars
10
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Timeliness

Customers appreciate the prompt response times and punctuality of the service technicians.

Quality of Service

Overall, customers report high satisfaction with the quality of work performed, including thorough diagnostics and effective solutions.

Customer Communication

Many reviews highlight excellent communication from both the office staff and technicians, ensuring customers are informed throughout the service process.

Pricing Transparency

While most reviews praise fair pricing, a few customers expressed concerns about high costs for certain services.
  • AM
    Aidan Miller
    2 days ago
    5.0
    Kevin and Dominic did a great job. They rebuilt our Bryan 92% eff furnace with several components including the heat exchanger. Price was reasonable for all they did. They were always on time. No surprises. What was quoted was what the final bill was. Thank you Kevin and Dominic.
  • GK
    Greg Kainhofer
    Jan 5, 2026
    3.0
    Technician resolved the issue. No problem there. My issue as someone who works in a highly technical field is getting a breakdown of the actual work and parts that were replaced. That answer should come from a manger as the technician sold packages. I’ve tried the email path to get the answer that doesn’t seem an option. Not really sure what we paid for in the end. Feel like we agreed to more than the. work completed. For example explain to me the process of a “calibration” if I ask. Or how about a list of parts replaced. We are currently trying to decide who will service our equipment in the future.
  • LR
    Laura Reedy
    Jan 2, 2026
    2.0
    came out for broken Pipe, Price was $450, we gave $400 cash, still took out $450 from our bank account even though we told them $50. UPDATE: Not sure how there was "confusion on payment" when the cost was 450 and $400 was given in cash. They did end up refunding $400 took 5 days not 24hrs like was told and not before causing financial stress and hardship. Just be sure to check check your account if you use them.
  • KM
    Kathleen Martz
    Dec 16, 2025
    5.0
    Trevor came out first thing this morning to diagnose a mysterious turquoise-colored stain in our master bathroom sink. Perplexing to say the least! Trevor researched and consulted until he found an answer to our issue. We appreciated his concern, his research diligence and the final solution: a new faucet needed. We will be calling Trevor to come and install our new faucet when we receive it. He's patient, courteous, knowledgeable and very helpful. We are loyal furnace/AC Matheson customers. This was our first experience with their plumbing expertise and it was a great one! We look forward to a long-term and continuing relationship with Matheson. K. Martz & T. Mlynarski
  • MH
    Michelle Hansen
    Dec 13, 2025
    5.0
    We got the annual service membership after having Matheson install a new furnace for us last year. Matheson’s front office was very friendly and gave us a reminder call to schedule our fall check up before our membership expired. Service by Gavin was timely (able to come earlier with a break in his schedule). In the maintenance check he found a drain o-ring was under sized and starting to show small signs of a leak. He got the part and came back in the next few days to fix it. Gavin was friendly, informative, and knowledgeable. Answering any questions that we had in a pleasant manner. Gavin genuinely wanted to help us out however he could. Overall our experience was very good and always has been with Matheson over the last 25 years. Great that we have a local business that we can trust to take care of our family and home when we need them to. Much appreciated!

Frequently Asked Questions About Matheson Heating, Air and Plumbing

What services does Matheson Heating, Air and Plumbing offer?

Matheson Heating, Air and Plumbing provides heating, cooling, and plumbing services including repairs, maintenance, and installations for furnaces, air conditioners, water heaters, softeners, and drain services.

Where is Matheson Heating, Air and Plumbing located?

The business is located at 4307 S Commerce Rd, Commerce Township, MI 48382, USA.