Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent service.
Customer Satisfaction
Many customers express high satisfaction with their water quality improvements and overall service experience.
Timeliness
The company is noted for its punctuality and quick response times for installations and service calls.
Communication
Technicians effectively communicate processes and answer customer questions clearly, enhancing the overall experience.
Pricing Concerns
Some customers raised issues regarding unexpected fees and pricing transparency during the sales process.
BG
Bev Gallant
Dec 27, 2025
5.0
Nigel was fast, professional and thorough! Highly recommend came after hours for our plumbing emergency!
MR
Michelle Buckler Roberts
Oct 28, 2025
5.0
We highly recommend Liberty Pure for your qater treatment and plumbing needs. Our installation technician was Hannah and she was very knowledgeable, professional and friendly.
MM
Mary Maguire
Oct 4, 2025
5.0
The team at Liberty Pure has always been very helpful. Most recently, the tech went out of her way in answering my questions by not only explaining everything very clearly, but also sending me pictures with captions.
AC
Addison Cook
Oct 1, 2025
5.0
Punctual, professional, and quick! Ryan was awesome. Definitely recommend and will use with any future issues!
AG
Amy Gurtshaw
Sep 27, 2025
5.0
Liberty Pure did a fantastic job and our water tastes great! Thank you.