Technicians consistently demonstrated professionalism, courtesy, and thoroughness in their work.
Customer Service
Customers praised the responsive and helpful customer service, from initial contact to follow-up.
Quality of Work
The quality of plumbing work was frequently highlighted as excellent, with many customers expressing satisfaction with the results.
Pricing
While many found the pricing reasonable, some reviews indicated that certain services were perceived as overpriced.
Cleanliness
Technicians were noted for their attention to cleanliness, ensuring work areas were left tidy after service.
PW
Paul Woodford
5 days ago
5.0
Heil stands behind their work. When I had an issue with a water heater that Heil had installed over a year ago, they quickly fixed it.
PS
Patricia Speicher
Jan 5, 2026
5.0
Chad Knowles was the young man who came to my home today to fix my plumbing issue. He was extremely knowledgeable and did a fantastic job. Because of his knowledge and his workmanship, I will definitely be calling on Heil Plumbing for all my plumbing needs. Thank you, Chad.
JK
Jule Kaplan
Dec 31, 2025
5.0
Worker that came out, Eddie, was extremely polite, very professional and did a fantastic job. I will most definitely use Heil Plumbing in the future for our house problems that they handle and will also request that they send Eddie if at all possible.
Thanks much, Jule
DW
Donna Wright
Dec 22, 2025
5.0
We appreciate Heil Plumbing as the plumber tried to troubleshoot our issue before recommending replacement. He provided options for solutions (gas and electric). So professional, knowledgeable and took the time to help us understand what could be some of the issues. He gave us quotes for replacement.
He stayed to make sure everything was working and to give us time to review our options. We recommend them highly.
LH
Lawrence Hunter
Dec 14, 2025
5.0
Heil Plumbing replaced the main water pipe that runs 4 feet underground from the street to our house, which is about 100 feet from the street. Heil was at our house within 2 hours after I first called. They offered to do the job for a price that was fixed, even though a job like this is never routine. Two days later, a crew of 3 plumbers arrived at 8 AM. They pulled the new pipe through the old one and were done by 1 PM. The house was left spotless and there was no damage to our yard. They even swept the street! There were 3 bids for the job. The first company planned to trench across our yard and under our patio. The second company was unavailable for a week, and the cost was significantly higher.
Heil Plumbing provides professional plumbing services to homeowners in Baltimore County, Maryland.
Where is Heil Plumbing located?
Heil Plumbing is located at 9603 Deereco Road, Suite 304, Timonium, MD 21093, United States.
What are the business hours for Heil Plumbing?
Heil Plumbing is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Heil Plumbing require appointments for service?
Yes, appointments are required to receive services from Heil Plumbing.
Are Heil Plumbing's facilities wheelchair accessible?
Yes, Heil Plumbing has wheelchair accessible seating and restrooms, including unisex options.
What payment methods does Heil Plumbing accept?
Heil Plumbing accepts credit card payments but does not support mobile NFC payments.
Which areas does Heil Plumbing serve?
Heil Plumbing serves homeowners in Baltimore County and Hartford County, Maryland.
What nearby postal services can customers use when visiting Heil Plumbing?
Customers can access postal services nearby at USPS, US Post Office, and United States Postal Service locations close to Heil Plumbing.
Where can I find flooring and rug stores near Heil Plumbing?
Nearby flooring and rug stores include Floors Etc Outlet and Floors Etc, which offer retail flooring and rug products.
What entertainment options are close to Heil Plumbing for customers to visit?
Nearby entertainment venues include Lorenzo's Timonium Dinner Theatre for music, Magoobys Joke House for comedy and dining, and Wits End Saloon for bar and grill experiences.