Business Details
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We know how important it is choosing the right service company for your plumbing, heating and air needs. As a local and family owned business, Hancock & Son Plumbing, Heating and Air Conditioning knows the importance of getting honest, accommodating service you can depend on. Our highly knowledgeable technicians give skillful advice so you, our customer, can make the best choice that’s right for all of your service needs. We aim to keep our customers engaged and involved during the installation or repair process, taking away any unpleasant surprises. Our commitment to our customer’s satisfaction is shown when we deliver you continuous results you can expect each and every time.
Location
Hancock & Son Plumbing, Heating and Air Conditioning
239 Leonard Lane, Salisbury, MD
21801, United States
Hours
Reviews
4.8
607 reviews
5 stars
569
4 stars
15
3 stars2
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, professional, and courteous, providing clear explanations of their work.
Timeliness
Customers frequently mention prompt service, with many technicians arriving on time or even earlier than expected.
Customer Service
The office staff is noted for being friendly and accommodating, with effective communication throughout the service process.
Quality of Work
Most reviews highlight the thoroughness and effectiveness of the repairs, with many customers expressing satisfaction with the results.
Pricing
While some customers found the service to be reasonably priced, a few expressed concerns about higher-than-expected costs.
- SWScott WardNov 11, 20245.0I highly recommend Hancock & Sons for all of your plumbing needs. They were very responsive and prompt to respond to my request to fix a mess left by a previous “plumber”. Can’t say enough good things about this company. Worth 10 Stars if that was possible!
- ZBZayna BaassiriAug 20, 20245.0Dewayne and Chris went above and beyond on this call. They were professional and exceded my expectations! I am a person that will do many repairs myself but this was one I couldn't handle and they did not hesitate! I could've had to stay somewhere until the repairs were made but they came in and dealt with the situation. I will personally fully recommend this company and use them again 3fold!
- JDJohn DukeJun 19, 20245.0Hancock and Son Plumbing solved our leak issue quickly and completely. Great communication with the office as well.
- ZRZachary RoesFeb 22, 20215.0They answered right away and a technician reach out immediately. Dwayne was very helpful and patient with our urgent matter on a Sunday evening. Dwayne was a lot of fun to talk to and showed us exactly what work he was doing. We will request Dwayne again and use Hancock for our primary plumbing needs!
Frequently Asked Questions About Hancock & Son Plumbing, Heating and Air Conditioning
What services does Hancock & Son Plumbing, Heating and Air Conditioning provide?
They offer plumbing, heating, air conditioning services, water heater sales and service, sewer and drain cleaning, and HVAC contractor services.
Where is Hancock & Son Plumbing, Heating and Air Conditioning located?
They are located at 239 Leonard Lane, Salisbury, MD 21801, USA.
What are the operating hours of Hancock & Son Plumbing, Heating and Air Conditioning?
They are open 24 hours a day, 7 days a week, all year round.
How can I contact Hancock & Son Plumbing, Heating and Air Conditioning?
You can call them at +1 410-749-1000 or email Stephanie@hancockandsonplumbing.com.
What payment methods are accepted by Hancock & Son Plumbing, Heating and Air Conditioning?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Hancock & Son Plumbing, Heating and Air Conditioning serve areas outside Salisbury, MD?
Yes, they serve Wicomico and Worcester Counties in Maryland, and several nearby cities including Berlin, Ocean City, and Delmar in MD, as well as Bridgeville, Selbyville, and Georgetown in Delaware.
Are there any nearby businesses where I can find landscaping services near Hancock & Son?
Yes, United Landscaping Inc, which provides landscaping and gardening services, is nearby and can complement your home improvement needs.
Is there a place nearby where I can eat after visiting Hancock & Son Plumbing?
El Primo Taquerias, a Mexican and Latin American restaurant, is close by and offers a great option for dining after your visit.
Where can I find automotive services near Hancock & Son Plumbing?
Nearby automotive service providers include Salisbury Stereo and Remote Start for car accessories, Adkins Towing for towing services, and M&J Auto Repair for vehicle repairs.
Are there any recreational or fitness facilities close to Hancock & Son Plumbing?
Kenpo Evolution, a gym and martial arts club, is located nearby for those interested in sports and recreation before or after visiting.