Business Details
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We know how important it is choosing the right service company for your plumbing, heating and air needs. As a local and family owned business, Hancock & Son Plumbing, Heating and Air Conditioning knows the importance of getting honest, accommodating service you can depend on. Our highly knowledgeable technicians give skillful advice so you, our customer, can make the best choice that’s right for all of your service needs. We aim to keep our customers engaged and involved during the installation or repair process, taking away any unpleasant surprises. Our commitment to our customer’s satisfaction is shown when we deliver you continuous results you can expect each and every time.
Location
Hancock & Son Plumbing, Heating and Air Conditioning
239 Leonard Lane, Salisbury, MD
21801, United States
Hours
Reviews
4.8
607 reviews
5 stars
569
4 stars
15
3 stars2
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, friendly, and professional, providing clear explanations of their work.
Timeliness
Customers frequently mention prompt service, with many technicians arriving on time or even early for appointments.
Customer Service
The office staff is noted for being courteous and responsive, contributing to a positive overall experience.
Quality of Work
Most reviews highlight the effectiveness and thoroughness of the repairs, with many customers expressing satisfaction with the results.
Pricing
While some customers found the service to be reasonably priced, a few expressed concerns about higher-than-expected costs.
- KKKishaNov 11, 20245.0Hancock & Son truly came to my rescue. I had two other HVAC companies come to my home. One did an unnecessary repair and the other quoted me unnecessary repairs/parts/service. Hancock & Son came, identified the problem and had my system up and running within 30 mins. They saved the day!
- SPSally PerretAug 29, 20245.0Dewayne and Connor were the best! Efficient replacing all my pipes in the basement, very kind the whole time, and my sink finally works well again! Thank you, Hancock & Son Plumbing!
- SRSarah RothFeb 15, 20245.0Outstanding responsiveness and blown away by their online presence and IT tools, Wally was so friendly and knowledgeable and willing to take the time to listen to all the issues in my house and recommend holistic solutions rather than just solve the problem that caused me to reach out. I wouldn’t go anywhere else.
- CWColleen WerlingJun 19, 20235.0I can’t say enough about this company. They are on time, professional and explain every step of the process before they do any work and make sure that you are happy with the results. I loved that when they send you a text to about your plumbers arrival time, they also send a picture of the plumber and his bio. They have me as a customer for life.
Frequently Asked Questions About Hancock & Son Plumbing, Heating and Air Conditioning
What services does Hancock & Son Plumbing, Heating and Air Conditioning provide?
They offer plumbing, heating, air conditioning services, water heater sales and service, sewer and drain cleaning, and HVAC contractor services.
Where is Hancock & Son Plumbing, Heating and Air Conditioning located?
They are located at 239 Leonard Lane, Salisbury, MD 21801, USA.
What are the operating hours of Hancock & Son Plumbing, Heating and Air Conditioning?
They are open 24 hours a day, 7 days a week, all year round.
How can I contact Hancock & Son Plumbing, Heating and Air Conditioning?
You can call them at +1 410-749-1000 or email Stephanie@hancockandsonplumbing.com.
What payment methods are accepted by Hancock & Son Plumbing, Heating and Air Conditioning?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Hancock & Son Plumbing, Heating and Air Conditioning serve areas outside Salisbury, MD?
Yes, they serve Wicomico and Worcester Counties in Maryland, and several nearby cities including Berlin, Ocean City, and Delmar in MD, as well as Bridgeville, Selbyville, and Georgetown in Delaware.
Are there any nearby businesses where I can find landscaping services near Hancock & Son?
Yes, United Landscaping Inc, which provides landscaping and gardening services, is nearby and can complement your home improvement needs.
Is there a place nearby where I can eat after visiting Hancock & Son Plumbing?
El Primo Taquerias, a Mexican and Latin American restaurant, is close by and offers a great option for dining after your visit.
Where can I find automotive services near Hancock & Son Plumbing?
Nearby automotive service providers include Salisbury Stereo and Remote Start for car accessories, Adkins Towing for towing services, and M&J Auto Repair for vehicle repairs.
Are there any recreational or fitness facilities close to Hancock & Son Plumbing?
Kenpo Evolution, a gym and martial arts club, is located nearby for those interested in sports and recreation before or after visiting.