Heil Plumbing

Reviews

• BD

  Bernard Doan

  3 days ago
  5.0
  Nightmare scenario with water trapped in between the wall and paint. It wasn't terribly large but could be worse. No panic, easily scheduled a service through the website in two days, even though Heil offers emergency service. Appointment day comes and Erik Y. informs me he's on the way. A very polite, well-mannered gentleman. Puts on booties and walks through the house to the problem. It's behind the wall. Apologetically, he tells me he's going to have to cut through the wall to find the problem. Estimated pricing was already discussed. He makes one small exploratory cut before finding where he needs to make a bigger one. Results may vary but with one opening he's just 1 inch below the pinhole leak! He proceeds to install the replacement pipe, doing due diligence on an aging pipe. Once he's complete, he asks me to evaluate his work. What do I know? I'm no plumber. It looks great though. After he's complete, he cleans up everything meticulously. Vacuums. Wipes. Even drains the water from the wall. Payment was done through their mobile point of sale. Fast. Convenient. Heil provided some of the best service I've ever received from a plumbing company. Fair pricing. Amazing customer service. End to end, a 10 out of 10. Would highly recommend for your plumbing needs.
• JB

  Jim Bach

  4 days ago
  5.0
  Had an amazing, hassle-free experience with the company after move-in. We had them very quickly come to our service to assess the state of our aging water heater and they were able to have everything done in just a couple days with a replacement. Huge thank you to Erik who was diligent and super friendly and made sure to answer all questions. Highly recommended if you’re in the Crofton/Bowie area!
• MW

  Matthew Winner

  Nov 13, 2025
  5.0
  Seth provided terrific support with my water heater. He was kind, knowledgeable, and worked efficiently on the issue, saving me time and worry. I also appreciate that he left the space as he found it. It’s small steps like that that really feel like attention was paid to detail. I will definitely be using this company again.
• JP

  Joey MacBook Pro

  Nov 10, 2025
  5.0
  We had a water leak in the hot water line which, unfortunately, was happening behind the walls and floors. Although I’m pretty handy myself, the urgent nature of the leak and need to get back up and running again meant I should hire a solid plumber. Heil came with great reviews and, although I forgot, we used them some time ago for an unrelated repair (and they did a great job for that too). Anyway, the professional plumber Erik Young came, and systematically and methodically detected and identified where the leak was coming from with as little cutting into the drywall as possible. He replace a 6 foot run in the line, tested it, and confirmed it was fixed. Great job Erik and thanks for being conscientious about minimizing the mess and being super professional. I would recommend Heil to anyone looking for solid plumbing professionals! 5 out of 5!
• WH

  Wayne Higgins

  Nov 10, 2025
  5.0
  Excellent experience with Joe Welch. We had a simple request (to set a washer pan and tie it into plumbing). We bought the wrong size pan, so Joe had to come out twice (both times on the same morning). He did so cheerfully and professionally! And it’s almost unheard of to have such prompt plumbing service, so thank you Heil!!

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