Loves Heating & Air

Reviews

• LR

  Lisa Rosenthal

  Oct 20, 2025
  5.0
  Turned to Love's Heating and Air Conditioning on the recommendation of a friend and neighbor because I wanted to replace my furnace and air conditioner with a heat pump, along with my hot water heater. I received excellent service from Love's. They were efficient, courteous, professional, did an excellent job and responded to all of my questions. Highly recommend!
• HK

  hlaing Koko

  Sep 3, 2025
  5.0
  Our geothermal A/C unit was wrecked over the summer during the heat wave- we had another company to look over to tell us we needed to replace our entire system (would’ve been 17k+ fix). We then found and got Love’s to come and look at it to find it was only a sensor issue. We only had to wait two weeks for parts to come in for them to fix it in 3 hours. Very trustworthy, when we initially called they told us upfront weekend prices were going to be more than normal work hour prices- felt like they were looking out for us financially in that aspect.
• NN

  Nick

  Jul 31, 2022
  1.0
  Do not use this service under any circumstances. I had a AC unit that stopped working called out Brian who works with Loves and had someone come out. Was told fan blades were bad, once I paid for the new blade( cost over $1000) + installation was told the circuit board needed to be replaced and would be over $1000.. also it would take over a month to get the part. Brian then said he would be able to rig the system and I would have to just pay for the labor cost over $600... (take around 3-4 hours to complete the job) he then tells me that the new blade I just got is worseless now as he wants me to purchase another fan blade that "possibly" might work. At this point I have been nickel and dimed numerous times. The professionalism is extremely lacking, with having to ask to get my qoutes actually emailed out to me. Long story short dropped Loves and went with CES they came out and within 20 minutes my air was on and working no expensive parts no nothing... a simple wire replacement. Let me add this is also including undoing the work Loves did trying to rig the system... why it took that long to get the rigging done is unknown. BEWARE of Brian and Loves as this Scam is unexceptable. This all took place during a month of record heat. Never working with this company again and advise anyone in Pasadena Glen burnie area to do the same. The better business bureau will be notified, company is taking advantage of our community.
• JB

  Joseph Brown

  Mar 2, 2021
  5.0
  After 17 years our heat heat pump failed and we had to have the heat pump and propane furnace replaced. I found out about Love's Heating and Air from a friend. Love's was very responsive during the bid process for the new unit. Jack, their sales manager, was knowledgeable and responsive. After getting a total of 3 bids I decided to go with Love's Heating and Air. I'm very glad that I did. Nick led the installation team. He and his team were great during the removal of the old system and the installation of the new system. They communicated with us very effectively and maintained a clean worksite. They also went above and beyond the call of duty and fixed problems that were present with the original installation. Once they were finished installing the new system it was a much better installation than we had before. After the system was installed, Nick explained the installation details and system operation. Our new system has been put to the test by the recent cold weather and has passed with flying colors. I would highly recommend Love's Heating and Air.

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