Water Damage RestorationMold RemovalFlood Disaster RecoveryRemodeling ContractorFire & Water Damage RestorationFire Disaster Recovery
ServicePros Cleaning & Restoration provides water damage remediation services, mold removal services, complete home remodeling services, and 24/7 emergency services to Maryland, Washington D.C., Virginia, and the surrounding areas.
10/10 quick responses I love this company! And Nate is an amazing speaker that helped my family through the process of water damage
NF
Nakita Fowler
5 days ago
5.0
ServicePros absolutely earned a six-star review from me. From the initial phone call to the final walkthrough, their team operated with a level of professionalism and precision that is almost impossible to find nowadays. They arrived exactly when they said they would, used top-tier equipment, documented everything thoroughly for insurance, and restored my space faster than I thought was possible. Every step was transparent and efficient. This is the gold standard for restoration companies
AR
Adrian Rodriguez-Thompson
Nov 15, 2025
5.0
This company is something I’ve needed and I’m glad to have found it, Nate the guy in the phone made it so clear on their process and I couldn’t be more thankful
AH
Amanuel Hailie
Nov 8, 2025
5.0
honestly these guys are great 5/5. i had a pipe burst in my laundry room and water was everywhere. they came out super quick even though it was late and got it all dried out. the tech was really professional and explained everything. i had a bunch of laundry baskets and bookbaggs in the way and they just moved them for me no problem. would def call them again
DH
Danielle Hebron
Nov 8, 2025
5.0
If I could give six stars, I absolutely would. ServicePros didn’t just fix my water damage — they saved my house. Their team showed up within an hour, worked late into the night, and treated my home like their own. Every single person I spoke to was polite, patient, and genuinely cared about getting things right. I’ve never seen a company so dedicated to quality and kindness at the same time. Truly next-level service.
Frequently Asked Questions About ServicePros Cleaning & Restoration
How long does it take for services to be provided?
We offer an immediate response to our clients' needs, with 24/7 support available. If you're dealing with a flooded basement and require assistance from a reliable water damage company in Alexandria, VA, don't hesitate to reach out to us today.
How long does the service take?
Our water damage mitigation process typically takes between one to two days. However, the exact duration may vary based on the extent of the damage and the size of the affected area. For prompt water damage remediation in your local area, we encourage you to contact ServicePros Cleaning & Restoration.
Do you help with post-clean-up?
Absolutely. We manage the post-clean-up process by removing all debris. We also provide a complimentary maid service for final touches, ensuring your space is left immaculate. It's worth noting that according to House Cashin, a real estate assistance firm, approximately 98% of basements experience some degree of water damage over time. As a leading water damage company in Alexandria, VA, we're committed to providing a positive experience from start to finish. We invite you to contact us today for assistance.
Do you work with insurance companies?
Indeed, we collaborate with all major insurance providers. It's important to note that according to RubyHome, about 14,000 Americans are affected by water damage daily. If you notice any signs of water damage or wet carpets, we urge you to contact our team for flood damage services. At ServicePros Cleaning & Restoration, we're ready to assist you promptly.
What is included in the water damage restoration process?
The water damage restoration process typically encompasses several crucial steps: water extraction, drying and dehumidification, cleaning and sanitizing, and restoration of affected structures. Our specialists utilize advanced equipment to ensure thorough drying, preventing further damage and potential mold growth.
Will my insurance cover my water damage loss?
Insurance coverage for water damage losses depends on the specifics of your policy and the cause of the damage. Generally, standard homeowners' insurance policies cover sudden and accidental water damage, such as from burst pipes. However, damage from flooding or neglect is often excluded. We recommend consulting your insurance provider directly for a clear understanding of your coverage.
What should I do after I find water damage on my property?
Upon discovering water damage, take immediate action to stop the water source if possible, such as shutting off the main water supply. Contact a professional water damage restoration service promptly and inform your insurance provider. We also recommend documenting the damage with photographs to support your insurance claim.
What is the best way to get rid of water damage?
The most effective approach to addressing water damage is to engage a professional water damage restoration service. These experts have the necessary equipment and expertise to efficiently extract water, thoroughly dry affected areas, and restore any damage. Swift action is crucial to minimize further damage and reduce the risk of mold growth.
Do I need to hire a water damage restoration company?
Yes, engaging a professional water damage restoration company is crucial for effectively addressing the damage. Attempting DIY methods may leave hidden moisture behind walls or under flooring, potentially leading to future issues such as mold growth.
How can mold affect my health?
Mold exposure can have various health impacts, including allergic reactions, respiratory issues, and irritation of the eyes, skin, nose, and throat. Individuals with asthma, allergies, or compromised immune systems are particularly vulnerable to these effects.
What kind of water damage services does ServicePros Cleaning & Restoration provide?
ServicePros Cleaning & Restoration specializes in water damage remediation, mold removal, complete home remodeling, and 24/7 emergency services.
Are your services available 24/7?
Yes, our services are available 24/7 with an immediate response to client needs.
How long does the water damage restoration process usually take?
The water damage mitigation process typically takes between one to two days, depending on the extent of damage.
Do you handle post-clean-up after water damage restoration?
Yes, we manage post-clean-up including debris removal and provide a complimentary maid service for final touches.
Do you work with insurance companies?
We collaborate with all major insurance providers to assist clients with their water damage claims.
What steps are included in the water damage restoration process?
Our restoration process includes water extraction, drying and dehumidification, cleaning and sanitizing, and restoration of affected structures using advanced equipment.
Where is ServicePros Cleaning & Restoration located?
We are located at 15 Fulks Corner Avenue, Suite 100, Gaithersburg, MD 20877, USA.
Which payment options do you accept?
We accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, PayPal, and Visa.
Which nearby places can I visit around ServicePros Cleaning & Restoration?
Nearby you can visit places like Old Town Gaithersburg Farmers Market for fresh produce, Saints Row Brewing for local beers, and Hallowed Grounds Coffee Co. for coffee and smoothies.
How can nearby insurance agencies help when using your services?
Nearby insurance agencies such as C & C Multiservices, LLC and Goosehead Insurance - Cristina Morales Lopez can assist you in processing claims related to your water damage restoration work.
What nearby facilities can help customers access ServicePros Cleaning & Restoration?
There is a Parking Garage nearby which may help customers visiting our facility in Gaithersburg.