Sila Heating, Air Conditioning & Plumbing

4.7
1648 reviews

About

HVAC ContractorPlumber
Same day HVAC & Plumbing Services for 30+ years!

Location

Sila Heating, Air Conditioning & Plumbing
7000 Virginia Manor Rd, Beltsville, MD
20705, United States

Hours

Reviews

4.7
1,648 reviews
5 stars
1,498
4 stars
36
3 stars
11
2 stars
10
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians received praise for their professionalism, knowledge, and helpfulness, particularly Carlos and Lucas.

Pricing Issues

Multiple customers expressed concerns about high prices and perceived overcharging for services and parts.

Scheduling Problems

Customers reported issues with appointment scheduling, including missed appointments and lack of communication.

Mixed Experiences

While some customers had positive experiences, others reported dissatisfaction with service quality and deceptive practices.

Technical Expertise

Technicians were noted for their ability to diagnose issues, but there were instances of misdiagnosis and inadequate solutions.
  • GP
    Gloria P
    6 days ago
    5.0
    Technician Lucas was very professional and knowledgeable in diagnosing my heating issue. I would absolutely use and recommend this company.
  • AW
    Andrew Weiss
    6 days ago
    5.0
    Been using Sila for years and they continue to deliver quality service day in and day out. Carlos is one of the nicest most helpful technicians as well. A pleasure to work with. Will continue to recommend Sila to all those looking for HVAC services
  • AP
    Andrew Perrin
    Nov 17, 2025
    1.0
    I contracted with Sila in July, 2024, to install a new, top-of-the-line high-velocity heat pump in my home. The salesman said it would be a "night-and-day" difference with the prior system, and the cost matched: tens of thousands of dollars. From installation to August, 2025 (13 months) the system did not function well, even as well as the prior system they replaced. Service technicians were excellent, but the company dragged their feet, claimed the problem was our "expectations", and simply forgot to follow up on what turned out to be multiple warranty repairs. We therefore had no adequate heat or air for over a year. I documented the failures meticulously and repeatedly requested that Sila compensate for the time lost without adequate service as well as the enormous amount of time I had to spend pushing them to complete the contracted service. Numerous times they have said they would find a way to resolve this, only to simply fail to follow up at all. It's too bad because the service guys are outstanding, but I have no faith that the company is honest.
  • CS
    Cleo S.
    Nov 10, 2025
    5.0
    Tyler went and got the right filter for us after I showed him I had ordered the wrong one; really thoughtful service.
  • PC
    Pete Cronin
    Nov 5, 2025
    5.0
    Carlos was very professional and highlighted potential issues with my heat pump. He explained options and offered wound recommendations. I appreciated the time he took to lay it all out.

Frequently Asked Questions About Sila Heating, Air Conditioning & Plumbing

What services does Sila Heating, Air Conditioning & Plumbing provide?

Sila Heating, Air Conditioning & Plumbing offers same day HVAC and plumbing services with over 30 years of experience.

Where is Sila Heating, Air Conditioning & Plumbing located?

They are located at 7000 Virginia Manor Rd, Beltsville, MD 20705, USA.