Business Details
About
Handyman
Not everyone is a natural handyman. If you need installation or repair work done but don't really know your wrench from your screwdriver, then it's time to call in the pros at Ace Handyman Services Annapolis. As a seasoned handyman service in Annapolis, MD, we're equipped to handle a wide variety of projects, from basic household fixes to more extensive renovations.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
294 reviews
5 stars
272
4 stars
8
3 stars1
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism, knowledge, and friendliness of the handymen, particularly highlighting individuals like Ron and Jim.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, noting attention to detail and thoroughness in various projects.
Communication
Several reviews mentioned effective communication regarding project details, pricing, and scheduling, although some customers experienced issues with scheduling.
Pricing Concerns
A number of customers found the pricing to be high, with some expressing dissatisfaction over perceived value for the cost of services.
Customer Service Issues
There were significant complaints regarding customer service, particularly related to billing disputes and unprofessional responses from staff.
- TSTrudi SobczakJan 5, 20265.0Mario was a true professional. He knew exactly what needed to be done and finished my project quickly and perfectly. I will request his services again as needed.
- CJCharles N Smith JrDec 23, 20255.0Mario was very professional installing the grabs. He explained what he was doing and why.
- JTJames TomsDec 10, 20255.0There were several jobs that I needed Mario’s help with sorting - electrical, plumbing and construction. He assessed the needs, sorted them all in good time with terrific interaction to give me ideas and keep me posted on progress. All good. Thank you very much, very happy.
- MJMary JozwikNov 11, 20255.0Drew did a great job and cleaned up, including taking the boxes with him! Will use you guys again! Thank you.
- JSJulie SenatoreNov 4, 20251.0I am writing this review to warn other families to be extremely cautious when dealing with this business. My family's only involvement was to help coordinate services for our in-laws, who were injured at the time and could not manage the details themselves. We acted purely as a point of contact to be helpful during a stressful time. A billing dispute arose where we were incorrectly charged for services provided to our in-laws. When we contacted the business to correct this obvious error, we were met with shocking hostility and unprofessionalism. Instead of reviewing their own records or listening to our explanation, the staff dismissed our legitimate concern as "family drama" and told us to "work it out" ourselves. This response was not only dismissive but completely inappropriate. The situation escalated dramatically when, instead of resolving the billing error, the business threatened to put a lien on our house if we did not pay the bill that wasn't ours. To be threatened in such an aggressive and predatory manner over a charge we are not responsible for is appalling. We were simply trying to help our family, and in return, we were treated like a piggy bank, disrespected, and threatened. This business has demonstrated a complete lack of integrity, compassion, and basic customer service. Their billing practices are questionable, and their dispute resolution process is nonexistent. I would strongly urge any potential customer to find another company that operates with professionalism and ethics. Avoid this business at all costs.
Frequently Asked Questions About Ace Handyman Services Annapolis
Do you provide free estimates?
We always provide free estimates over the phone, especially if it is work that will take 3 days or less. You can also email us photos or submit photos online for a free estimate. We will come out for a free estimate if it is work that we are capable of and we are not booked too far out. If we are really booked up during our busy season, we charge a nominal fee and then credit it back to you if you book the job.
Are your craftsman insured?
Yes, we are licensed, bonded, and insured and our craftsman have completed background checks. Our craftsmen are employees of ours so you and your home are protected.
How much do you charge?
Depends on the project, we estimate each type of project with the craftsman who has that skill set to your particular project.
What services do you provide?
We do over 1,000 projects from tile, plumbing, electrical, drywall, soffit, fascia, gutter cleaning, fence/deck gate repairs. Helping you maintain your home. If isn’t something we do, we have great referrals to specialty contractors that we know, love and trust.
What types of home repair and installation projects does Ace Handyman Services Annapolis handle?
Ace Handyman Services Annapolis handles a wide range of projects, from basic household fixes to extensive renovations, including drywall repair, bathroom and kitchen remodels, door repairs, floor installation, gutter cleaning, fence and deck gate repairs, interior painting, and carpentry work.
Are free estimates available for handyman services?
Yes, free estimates are provided over the phone or by email with photos. On-site free estimates are available for jobs of 3 days or less if the schedule permits. A nominal fee may apply during busy seasons but is credited if you book the job.
Are the craftsmen at Ace Handyman Services Annapolis insured and background checked?
Yes, all craftsmen are licensed, bonded, insured, and have completed background checks. They are employees of Ace Handyman Services, ensuring protection for you and your home.
What payment options does Ace Handyman Services Annapolis accept?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the business hours of Ace Handyman Services Annapolis?
They are open Monday to Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 4:00 PM. The business is closed on Saturdays, Sundays, and major holidays including Thanksgiving, Christmas, and New Year's Day.
Where is Ace Handyman Services Annapolis located?
Ace Handyman Services Annapolis is located at 1125 West St, Suite 510, Annapolis, MD 21401, USA.
How can I contact Ace Handyman Services Annapolis?
You can contact them by phone at +1 410-657-5720 or email at annapolis@acehandymanservices.com.
Are appointments required to schedule handyman services?
Yes, appointments are required to schedule services at Ace Handyman Services Annapolis.
If I'm visiting Ace Handyman Services Annapolis, what nearby professional services might be convenient to visit?
Nearby, you can find Blissful Life Consulting LLC for naturopathic and holistic health services, J Prime Electric for electrical and construction needs, and Preston East Solutions LLC for event photography. These neighboring businesses may be convenient to visit before or after your handyman service appointment.
Are there nearby real estate services that could complement the handyman services at Ace Handyman Services Annapolis?
Yes, nearby real estate agents include Visionary Investment Partners Realty, Realty Navigator Annapolis, and Greater Annapolis Realty. These services can assist if you are buying or selling a home and may need handyman services to prepare the property.
What nearby contractors or construction services are close to Ace Handyman Services Annapolis?
Nearby contractors and construction services include American Remodel for roofing, Bee Happy Solar for solar installations, and Oasis Pools and Patios for landscaping and patio covers. These businesses complement the handyman services offered locally.