Ace Handyman Services Annapolis

4.8
291 reviews

About

Handyman
Not everyone is a natural handyman. If you need installation or repair work done but don't really know your wrench from your screwdriver, then it's time to call in the pros at Ace Handyman Services Annapolis. As a seasoned handyman service in Annapolis, MD, we're equipped to handle a wide variety of projects, from basic household fixes to more extensive renovations.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Ace Handyman Services Annapolis
1125 West St, Annapolis, MD
21401, United States

Hours

Reviews

4.8
291 reviews
5 stars
268
4 stars
9
3 stars
1
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Quality of Work

Customers consistently praised the quality of work performed by handymen, highlighting attention to detail and professionalism.

Customer Service

Many reviews noted excellent customer service, with technicians being friendly, communicative, and accommodating.

Timeliness

Several customers appreciated the punctuality of the handymen, with many stating that jobs were completed within the promised time frame.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that it was higher than expected or not justified by the service provided.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding scheduling issues and inconsistent quality of service.
  • MJ
    Mary Jozwik
    Nov 11, 2025
    5.0
    Drew did a great job and cleaned up, including taking the boxes with him! Will use you guys again! Thank you.
  • AP
    Arnold Person
    Nov 6, 2025
    5.0
    Handyman Ron was great. I’m very pleased with Ron’s professionalism, skill, and friendliness. The only reason I won’t be using this service more often is because it’s very expensive. But I will use them again.
  • KP
    Kathleen Potts
    Nov 4, 2025
    5.0
    Ron is an A plus Handyman. Thorough, great work ethic. weatherized and Adjusted five entrance/exit doors. Replaced inner workings of the toilet, Repair the hose. All done one day Excellent results! 😀
  • JS
    Julie Senatore
    Nov 4, 2025
    1.0
    I am writing this review to warn other families to be extremely cautious when dealing with this business. My family's only involvement was to help coordinate services for our in-laws, who were injured at the time and could not manage the details themselves. We acted purely as a point of contact to be helpful during a stressful time. A billing dispute arose where we were incorrectly charged for services provided to our in-laws. When we contacted the business to correct this obvious error, we were met with shocking hostility and unprofessionalism. Instead of reviewing their own records or listening to our explanation, the staff dismissed our legitimate concern as "family drama" and told us to "work it out" ourselves. This response was not only dismissive but completely inappropriate. The situation escalated dramatically when, instead of resolving the billing error, the business threatened to put a lien on our house if we did not pay the bill that wasn't ours. To be threatened in such an aggressive and predatory manner over a charge we are not responsible for is appalling. We were simply trying to help our family, and in return, we were treated like a piggy bank, disrespected, and threatened. This business has demonstrated a complete lack of integrity, compassion, and basic customer service. Their billing practices are questionable, and their dispute resolution process is nonexistent. I would strongly urge any potential customer to find another company that operates with professionalism and ethics. Avoid this business at all costs.
  • RR
    R Keith Raney
    Oct 30, 2025
    5.0
    An Ace Handyman (Ron) installed an omni cell-phone antenna on the roof of our two-story home. He did an excellent job, marked by extra thoughtful details, such as putting silicone calking into the holes he drilled before installing the 1/4 inch lag bolts which held the antenna's mounting bracket. Since I supplied the bolts and other fittings and pre-assembled the antenna and its bracket, he reduced the price from the origiunal estimate as that had included those items. In sum, top quality professional work. I am likely to be a repeat customer.

Frequently Asked Questions About Ace Handyman Services Annapolis

Do you provide free estimates?

We always provide free estimates over the phone, especially if it is work that will take 3 days or less. You can also email us photos or submit photos online for a free estimate. We will come out for a free estimate if it is work that we are capable of and we are not booked too far out. If we are really booked up during our busy season, we charge a nominal fee and then credit it back to you if you book the job.

Are your craftsman insured?

Yes, we are licensed, bonded, and insured and our craftsman have completed background checks. Our craftsmen are employees of ours so you and your home are protected.