Business Details
About
Air Conditioning Contractor
Ace Temperature Control offers residential and commercial HVAC services to customers throughout Central Massachusetts.
Details
- Requires appointmentAvailable
- Onsite servicesNot available
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.4
23 reviews
5 stars
14
4 stars0
3 stars0
2 stars0
1 star
9
- BABeth ArmstrongNov 7, 20255.0Ace is the best! Always punctual, they do great work, and respond quickly. I highly recommend them.
- CBCarter BemisNov 5, 20255.0Ace has always shown up when I need them. I’ve called them a half dozen times in the past year and they have always been prompt and solution oriented. Should be your first call
- TBTy BradyNov 3, 20255.0Showed up when they said they were going to and fixed my True Kegerator. Happy!
- SESebastian EslavaOct 4, 20191.0They provided me with awful service. I own an apartment; the technician diagnosed the incorrect compressor. They billed me 3 hours of labor to diagnose a bad fan motor on someone else’s HVAC system. First, I called and complained: “It doesn’t take 3 hours to diagnose a bad fan motor.” The manager, Sharlyne, called back the next business day and charged me for 1 hour instead. Sharlyne had an attitude and said: “You or I aren’t an HVAC tech...you don’t know how long it could take to diagnose a bad fan motor.” I’m an engineer and well informed on how long troubleshooting a fan compressor takes -anyways Sharlyne was rude. I went with a different company next and they informed me the prior company, Ace Temperature Control, incorrectly labeled the wrong HVAC unit and performed work on a system that wasn’t mine. I called Ace Temperature Control to get my refund and they haven’t granted me a refund or admitted they were at fault. This is very embarrassing for them as professionals and bad for me as a customer. I asked Ace to provide me a serial number for the unit the worked on, and it was in-fact the wrong unit. Still waiting for $ 175 back into my account for a bad job they did.
Frequently Asked Questions About Ace Temperature Control
What is the average lifespan of an HVAC system?
The average lifespan of an HVAC system is ten years but can be extended through regular maintenance.
How often should I have my HVAC system serviced?
We recommend having your system serviced once per year.
What are the benefits of regular HVAC maintenance?
Regular maintenance can ensure improving the efficiency and operation of your system, as well as maintaining your system's overall longevity.
What size HVAC system do I need for my home?
The system size depends on the square feet of the home. We have many options to suit the needs of your home.
How can I make my HVAC system more energy-efficient?
Regular service and maintenance of your system, as well as updates to your system to replace outdated equipment, can ensure that your system lasts and maintains efficiency.
What services does Ace Temperature Control offer?
We offer residential and commercial HVAC services including heating, cooling, ventilation, refrigeration, and water heater installation and repair.
What are your business hours?
We are open Monday through Friday from 7:30 AM to 4:00 PM, and closed on weekends.
Do you offer emergency HVAC services?
Yes, 24/7 emergency services are available.
How can I contact Ace Temperature Control?
You can reach us by phone at +1 508-754-9130 or via email at office@acetemp.com.
What payment options do you accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Ace Temperature Control located?
Our office is located at 30 Ward St, Worcester, MA 01610, USA.
Do you require appointments for your HVAC services?
Yes, appointments are required for our services.
Are there any places near Ace Temperature Control where customers can grab food or drinks?
Yes, nearby options include Unique Cafe for smoothies and Jamaican food, Cafe Neo offering cafe and bar grill style dishes, and Family Ties Pizzeria for pizza and casual dining.
How can customers reach Ace Temperature Control using local transit or transportation?
Customers can use services like Five Minutes Limo Inc. for transportation nearby to our location.
Are there community or recreational centers near Ace Temperature Control that customers might visit?
Yes, Encounter School Worcester MA is a nearby community center and sports venue customers might visit before or after their appointments.