HomeServe of New England

4.7
700 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorWater Heater Service
HomeServe of New England is a full-service HVAC contractor providing expert maintenance, repair, and installation services for home heating and cooling systems. Our expert technicians are fully licensed and insured, and can provide you with the right solutions for your home. Trust HomeServe of New England for all your furnace, boiler, air conditioning, and water heater needs.

Location

HomeServe of New England
5 Constitution Way, Woburn, MA
01801, United States

Hours

Reviews

4.7
700 reviews
5 stars
615
4 stars
28
3 stars
9
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Technicians are consistently described as professional, knowledgeable, and efficient in resolving issues.

Response Time

Customers frequently praised the quick response times, often receiving service within hours of calling.

Customer Experience

Many reviews highlight positive interactions with technicians, noting their friendliness and willingness to explain issues.

Reliability

HomeServe is recognized for its reliability, with customers expressing satisfaction with the service provided over the years.

Communication Issues

Some customers reported difficulties in communication regarding updates and part availability, leading to frustration.
  • MN
    murray novak
    Nov 11, 2024
    5.0
    I was very satisfied with the response I received the appointment immediately and within a short time the problem was repaired and the serviceman was great He knew exactly what had to be done
  • DD
    Diana
    Feb 12, 2021
    5.0
    My family has used Home Serve for a lot of services over the years such as installing a new central AC system, heating repair, hot water tank replacement. We live in an old house;, things are built to last and then break many decades later! When our old school central AC system died after 60 years, Home serve was very reliable and efficient at replacing the upstairs and downstairs unit. It’s amazing how quiet and energy efficient new central AC units are!! I was told new AC systems only last 10 years! :O When our heating system breaks every few years, Home serve comes to replace the parts such as the thermocouple and they replaced the gas valve as well. We also needed a new hot water tank every decade which they did as well. We appreciate Home serve for helping us maintain and keep up with the repairs of an old home! Older homes weren’t built efficiently at all and maintaining them can be a lot of work I.e before we upgraded our bathrooms they all had mesh behind the walls instead of blue board!) Professional service and always timely, overall good customer service! Thank you!
  • MC
    Michael Crosby
    Jul 23, 2020
    5.0
    The technician did a great job. He was knowledgeable and efficient.

Frequently Asked Questions About HomeServe of New England

What services does HomeServe of New England provide?

HomeServe of New England offers maintenance, repair, replacement, and installation services for furnaces, boilers, air conditioning systems, and water heaters.

Which brands does HomeServe of New England work with?

They work with brands including American Standard, Aprilaire, Bradford White, Burnham, Daikin, Fujitsu, Honeywell, Mitsubishi, New Yorker, Trane, and Weil McLain.