Central Cooling & Heating

4.9
3135 reviews

About

HVAC Contractor
At Central Cooling & Heating our certified staff install, service and repair residential heating and cooling systems including furnaces, boilers, ductless mini-splits and central air conditioners. We also offer indoor air quality solutions such as whole house humidifiers, dehumidifiers and air purification systems. Central Cooling has been a leading HVAC contractor in the Greater Boston area for over 50 years. We are a Mitsubishi Diamond Dealer and Carrier Factory Authorized Dealer, earning the Carrier President’s Award multiple times. As a New England Mass Save certified partner we will help increase your energy efficiency while reducing your energy costs. Your comfort is our priority and we are committed to complete customer satisfaction.

Location

Central Cooling & Heating
9 N Maple St, Woburn, MA
01801, United States

Hours

Reviews

4.9
3,135 reviews
5 stars
2,995
4 stars
75
3 stars
6
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and courtesy during service visits.

Timeliness

Customers appreciated the prompt response times, especially during emergencies.

Communication

Technicians effectively communicated issues and solutions, ensuring customers understood their HVAC systems.

Quality of Service

Overall, customers reported high satisfaction with the quality of service and repairs performed.

Pricing Transparency

Some customers noted discrepancies between quoted and final prices, indicating a need for clearer pricing communication.
  • SL
    Shang Liu
    4 days ago
    5.0
    We’ve been using Central Cooling & Heating to service our home for several years, and the experience has consistently been excellent. Scheduling is always easy, every technician we’ve worked with has been highly professional, and even the customer service team is knowledgeable and helpful. Today, Kelvin came to inspect our system and offered some truly insightful advice—things I couldn’t even find through AI research. That level of expertise really stood out to me. I wanted to leave this review to specifically thank Kelvin and to express our appreciation for everyone at Central Cooling & Heating. Highly recommended!
  • AC
    Ava C
    6 days ago
    1.0
    spent 20k on a brand new furnace now going on 3rd month of a BRAND NEW furnace that won’t work. have had at least 6 different techs out to “fix” the problem. started with no heat or hot water for 3 weeks followed by the furnace sounding like a helicopter, now to having water all over my basement floor. DO NOT use these people.. tech stood there tonight for a half hour and stared at my furnace then left when he said nothing was wrong with it. told me just to put a bucket under the exposed pipes. no manager/owner or supervisor will get back to me after months. TERRIBLE BUSINESS
  • KH
    Kathy Ha
    Jan 4, 2026
    1.0
    My house did not have heat on 12/31/2025 (I have a 2024 new boiler heater). Orion Zheku came to my house, he asked $565 trouble shooting first and asked me to sign, so I signed the paper work. He exchanged AMT 30 expansion tank, 30 pressure relief valve watt20150, and oil nozzle. The final price was $2,648.47, since I wanted to have a heat come back again ASAP so I paid the fees. But after 2 days, there was no heat and hot water again in 01/03/2026. He didn't fixed the problem!
  • DC
    Doris C
    Dec 31, 2025
    5.0
    The tech team from Central Cooling & Healing came to rescue our HAVC system just in time for the cold snap coming right after the New Year's Eve. A Meli explained the complete workflow from identifying problems to implementing the solutions interactively. So we know we're paying for professional job at an honest price. Our system works quieter and smoother now!
  • AH
    Andrea Hadjikyriacou
    Dec 23, 2025
    5.0
    My heat stopped working of course right before the holidays, and I contacted central cooling and heating at 2:30pm, and they had sent someone within the hour to take a look and diagnose my issue! Phil came and took a look and spent a lot of time trying to diagnose the problem! He was very friendly and knowledgeable, and explained everything to me. He gave me various options and his recommendations of what to do. I really appreciate his help and how fast everything was taken care of. Planned the next visit to repair and also consult to replace my unit (needs it!) Def recommend Phil and Central cooling and heating!

Frequently Asked Questions About Central Cooling & Heating

What services does Central Cooling & Heating provide for residential properties?

Central Cooling & Heating installs, services, and repairs residential heating and cooling systems including furnaces, boilers, ductless mini-splits, and central air conditioners. They also offer indoor air quality solutions such as whole house humidifiers, dehumidifiers, and air purification systems.

Where is Central Cooling & Heating located?

They are located at 9 N Maple St, Woburn, MA 01801, USA.