Business Details
About
Foundation ContractorWater Damage RestorationBasement RemodelingWaterproofing CompanyPump SupplierFlood Control Equipment
Pioneer Basement Waterproofing is a family owned and operated basement waterproofing contractor that has been creating healthy basements and homes for residents of Massachusetts and Rhode Island since 1984. We offer a wide range of services, including; basement waterproofing systems, foundation crack repair, crawl space encapsulation, basement moisture control/dehumidifiers, sump pumps, basement windows, Bilco doors, vapor barriers, and basement finishing. At Pioneer Basement, we're passionate about healthy basements and we love helping people!
Location
Hours
Reviews
4.9
829 reviews
5 stars
794
4 stars
25
3 stars4
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, polite, and professional, providing thorough explanations and excellent service.
Customer Satisfaction
Many customers express high levels of satisfaction with the service provided, often recommending Pioneer Basement to others.
Efficiency
Reviews highlight the efficiency of the service, with technicians completing work promptly and leaving areas clean after service.
Long-term Trust
Customers report long-term relationships with Pioneer Basement, often using their services for many years without issues.
Communication
The company is praised for its excellent communication, keeping customers informed throughout the service process.
- BFBarry Flor4 days ago5.0Our service technician,Alfredo, was great. He was very personable, professional and informative! A great representative for your company.
- BRBonnie RyvickerDec 26, 20255.0Rick came to service my sump pump today and dehumidifier. He was thorough, polite and knowledgeable. I welcomed his thoughtful suggestions and would like to have him in the future to service my sump pump.
- BCBridget CuffDec 23, 20255.0I cannot recommend Pioneer Basement strongly enough; I wish I had so many more stars to give! After months of frustration with a competitor who left me with a failed, fully-paid-for project and zero communication, working with Pioneer was both a lifesaver and a breath of fresh air. From the very first consultation visit, it was clear they were the polar opposite of their competition. I can't thank the Pioneer team enough for their extreme professionalism, deep knowledge, and tireless work ethic. They were incredibly creative in solving a unique problem and made sure every last detail was perfect. I would hire them again in a heartbeat and strongly recommend them to anyone with waterproofing needs. One hundred stars to Mike Oliveira -- thank you so much for the numerous visits to ensure my house was in order!
- PMPeter MorrisDec 18, 20255.0We are very happy with the work Pioneer Basement did for us. They listened to what we wanted, and came up with a good solution. The crew that did the work was very professional. They were prompt, efficient, and did an excellent job cleaning up.
- EDEd DiSalvioDec 18, 20255.0Had two sump pumps serviced today. Technician Isaac was very knowledgeable and explained what he was doing. I have been using Pioneer Basement for over 12 years for my sump pumps. I would definitely recommend.
Frequently Asked Questions About Pioneer Basement Waterproofing
What services does Pioneer Basement Waterproofing provide?
Pioneer Basement Waterproofing offers basement waterproofing systems, foundation crack repair, crawl space encapsulation, basement moisture control/dehumidifiers, sump pumps, basement windows, Bilco doors, vapor barriers, and basement finishing.
Where is Pioneer Basement Waterproofing located?
Pioneer Basement Waterproofing is located at 31 Sanford Road, Westport, MA 02790, USA.
What are the operating hours of Pioneer Basement Waterproofing?
They are open Monday to Friday from 8:00 AM to 8:00 PM and closed on Saturdays and Sundays.
How can I contact Pioneer Basement Waterproofing?
You can contact them via phone at +1 508-674-5121 or toll-free at +1 800-649-6140, or email at info@pioneerbasement.com.
What payment options are accepted by Pioneer Basement Waterproofing?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, Travelers Check, and Visa.
Does Pioneer Basement Waterproofing have an online presence?
Yes, they have a website at http://pioneerbasement.com/ and a Facebook page at https://www.facebook.com/pioneer.basement/.
Are there convenient places to eat near Pioneer Basement Waterproofing?
Yes, nearby you can visit Timo's Pizza and Shawarma for Middle Eastern cuisine or Honey Dew Donuts for coffee and donuts.
Where can I find convenience stores or gas stations near Pioneer Basement Waterproofing?
Nearby convenience stores and gas stations include Supreme Mart and Route 6 Gas, which can be convenient stops before or after your visit.
Are there any professional services or contractors close to Pioneer Basement Waterproofing?
Yes, nearby professional services and contractors include IBasement and Mattos & Associates, which might be useful for related home and business needs.
What should I know about the company’s mission or values?
Pioneer Basement Waterproofing is family owned and passionate about creating healthy basements and homes for residents in Massachusetts and Rhode Island since 1984.