Business Details
About
Foundation ContractorWater Damage RestorationBasement RemodelingWaterproofing CompanyPump SupplierFlood Control Equipment
Pioneer Basement Waterproofing is a family owned and operated basement waterproofing contractor that has been creating healthy basements and homes for residents of Massachusetts and Rhode Island since 1984. We offer a wide range of services, including; basement waterproofing systems, foundation crack repair, crawl space encapsulation, basement moisture control/dehumidifiers, sump pumps, basement windows, Bilco doors, vapor barriers, and basement finishing. At Pioneer Basement, we're passionate about healthy basements and we love helping people!
Location
Hours
Reviews
4.9
802 reviews
5 stars
767
4 stars
25
3 stars4
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing clear explanations of their work.
Customer Service
Customers appreciate the excellent communication and responsiveness from the Pioneer team, highlighting their commitment to customer satisfaction.
Quality of Work
The quality of workmanship is frequently praised, with many customers noting thorough and efficient service that meets or exceeds expectations.
Timeliness
Pioneer is noted for their punctuality and ability to complete jobs on time, often ahead of schedule.
Long-term Relationships
Many customers have been with Pioneer for years, indicating a strong reputation and trust in their services.
- CJCatherine Jones2 days ago5.0Our rep from Pioneer was fantastic- so knowledgeable, candid and helpful as we have a unique situation here. Pioneer was the 2nd company that came here, and we are so happy we called them. We highly recommend Pioneer!! Thanks to the crew!
- EMEileen McKinney3 days ago5.0Pioneer Basement is the best. I had my basement waterproofed 11 years ago and have had no water since! Isaac performed the annual service on my house today. He was so friendly and efficient. He was also very clean and made it a point to tidy up after he left. I appreciated the extra effort!
- FNF Nisco5 days ago5.0Pioneer Basement did a very good job with the installation of our sump pumps in late 2024. Today, Alfredo was here to do a check-up to make sure all was in perfect working order. He arrived on time, was cordial and professional, and completed the PM in a timely manner. Easy company to work with for this system and service.
- ADAlec Desmond6 days ago5.0These guys did a good job with the install of the trench and sump pump. They were very efficient in and out in a day. My only complaint would be that they do not do electrical or demo, they were very upfront with so I had lots of time to prepare.
- LLLynne LynchOct 31, 20255.0Awesome tune up and inspection of our system by Nathan. He was excellent… highly recommend him! He contacted us beforehand to give us good idea of when he could be at our home. He was right on time and patiently explained in an easy to understand way of all that he would do and to feel free at any time to ask questions… which he explained very clearly. Very good technician and conscientious work ethic. The proof is in the pictures he took and gave to us of before and after…. Now looks brand new and works the same… Nathan did a great job! We highly recommend Pioneer for any basement issues!👍🏻👍🏻
Frequently Asked Questions About Pioneer Basement Waterproofing
What services does Pioneer Basement Waterproofing provide?
Pioneer Basement Waterproofing offers basement waterproofing systems, foundation crack repair, crawl space encapsulation, basement moisture control/dehumidifiers, sump pumps, basement windows, Bilco doors, vapor barriers, and basement finishing.
Where is Pioneer Basement Waterproofing located?
Pioneer Basement Waterproofing is located at 31 Sanford Road, Westport, MA 02790, USA.
What are the operating hours of Pioneer Basement Waterproofing?
They are open Monday to Friday from 8:00 AM to 8:00 PM and closed on Saturdays and Sundays.
How can I contact Pioneer Basement Waterproofing?
You can contact them via phone at +1 508-674-5121 or toll-free at +1 800-649-6140, or email at info@pioneerbasement.com.
What payment options are accepted by Pioneer Basement Waterproofing?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, Travelers Check, and Visa.
Does Pioneer Basement Waterproofing have an online presence?
Yes, they have a website at http://pioneerbasement.com/ and a Facebook page at https://www.facebook.com/pioneer.basement/.
Are there convenient places to eat near Pioneer Basement Waterproofing?
Yes, nearby you can visit Timo's Pizza and Shawarma for Middle Eastern cuisine or Honey Dew Donuts for coffee and donuts.
Where can I find convenience stores or gas stations near Pioneer Basement Waterproofing?
Nearby convenience stores and gas stations include Supreme Mart and Route 6 Gas, which can be convenient stops before or after your visit.
Are there any professional services or contractors close to Pioneer Basement Waterproofing?
Yes, nearby professional services and contractors include IBasement and Mattos & Associates, which might be useful for related home and business needs.
What should I know about the company’s mission or values?
Pioneer Basement Waterproofing is family owned and passionate about creating healthy basements and homes for residents in Massachusetts and Rhode Island since 1984.