United Site Services

2.6
13 reviews

About

Portable Toilet SupplierFence SupplierHauling ServiceSeptic System ServiceUnited Site Services
For more than 20 years, United Site Services has provided portable restrooms and restroom trailers, portable sinks and hand sanitizing stations, temporary fence and roll off dumpsters in Springfield,MA. When you need safe and clean restrooms in a temporary environment, you need United Site Services. Our industry-leading standard of cleaning and disinfecting the restrooms on your site multiple times a week creates an experience rivaling permanent facilities. Porta potties can be clean, just call United Site Services.

Details

  • Credit cardAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

United Site Services
295 Pasco Rd, Springfield, MA
01151, United States

Hours

Reviews

2.6
13 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
1
1 star
7
  • MM
    MM MM
    Dec 16, 2025
    1.0
    Rude workers.
  • JR
    Jon Reardon
    Sep 16, 2025
    1.0
    Lacks communication and lies through their teeth. I scheduled a toilet trailer for one week while our sewer line was replaced. I asked the salesman to put a note on the order to call us for a delivery ETA. By 11am with no contact, I called and was told a certain hour range by 3pm. At 3 I called and was told we don't give hour ranges, but it'll be there by 4. At 4 I called and they said, we'll call the delivery team. Delivery called and said they are two states away leaving the building now. Trailer arrived at 6pm. They required someone there for delivery so a staff member waited all day. The next week I noticed the trailer disappeared so I called, they said they picked it up. No communication. Next time I'll report it stolen.
  • KM
    Karen Miscall-Bannon
    May 13, 2025
    5.0
    Very easy to work with and had nice clean equipment. They were very understanding about working with a not-so-easy client.
  • CC
    Charlie
    Jul 5, 2019
    1.0
    Rented a port-a-potty for 1 month for a graduation party then a week and a half later hosted a Jack and Jill/wedding party. The delivery driver placed the unit when we requested without any issues. During the week and a half down time between parties it was scheduled for cleaning and service. Apparently where it was delivered it made the driver of the cleaning truck "uncomfortable" to service. Meanwhile the driver showed up to clean it, pulled into the driveway, sat there for less than a minute, then drove away without telling anyone or calling or even knocking on the door to inform anyone of why he was "uncomfortable". So when i called the company to speak with someone about my problem about having a half full unsanitary unit that has been sitting in the sun for almost 2 weeks, i get "let me look into it and call you back" 3 times and attitude from office staff and manager. They would have let it go the entire rental term without notifying me of any issues. They had no willingness to rectify the situation or refund me half of what i paid. I paid for the unit WITH servicing, i got half of what I paid for! The real kicker was nobody got back to me, i had to call several times to finally get answers, and they have no issue with picking it up, and of course they aren't going to refund me any money. So do yourself a favor and call another company.
  • LP
    Logic Piff
    Oct 17, 2017
    5.0
    Great company always have clean toilets 5 star service

Frequently Asked Questions About United Site Services

What are the guidelines for A.D.A. restrooms?

United Site Services offers portable wheelchair accessible restrooms that are A.D.A. compliant for use on a construction site, commercial area, or special event in some areas. Where available, our A.D.A. units are large enough and contain the proper elements to meet the standards that have been outlined by the 'Americans with Disabilities Act'. Specifically, the statute states that for single user portable toilets clustered at a single location, at least 5% but no less than one toilet unit shall be installed at each cluster whenever typical inaccessible units are provided. Accessible units shall also be identified by the International Symbol of Accessibility. The exception is that if portable toilet units are used exclusively by construction personnel who do not require the use of an A.D.A. unit, you are not required to comply with this statute. (Federal Register/Vol. 56, No. 144/July 26, 1991/Rules and Regulations/4.1.2 Accessible Site and Exterior Facilities: New Construction). For the complete set of A.D.A. guidelines relating to portable restrooms, please contact our office or view our Regulations page.

How much does it cost to rent a Porta Potty?

There are a few factors to consider that can affect the total Porta Potty rental price. What is the length of my event, hours, days, weeks, months? The length of time the unit will actually be in use directly affects how many toilets you might need to order. Weekend event portable toilets and sinks are typically delivered on a weekday leading up to the event and picked up on a weekday following the event. Weekend delivery, service or pickup is available at an additional charge. Upgrades, like flushing toilet restrooms or restrooms with hand wash sinks will be at a higher rental rate than basic Porta Potty rentals. A.D.A. accessible restrooms might be required for your public event, large or small. The standards that have been outlined by the Americans with Disabilities Act state that for single user portable toilets clustered at a single location, at least 5% but no less than one A.D.A. accessible portable toilet shall be provided at each cluster. If you are on a construction job site, you will need to follow A.N.S.I. restroom requirements for the number of toilets needed on site.