Business Details
About
Flooring Store
DM Cape Tile provides indoor and outdoor flooring products including tile, stone, hardwood, and pavers in Sandwich, MA, and the Upper Cape area.
Details
- DeliveryAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
Location
Hours
Reviews
5.0
111 reviews
5 stars
111
4 stars0
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the selection and purchasing process.
Product Selection
The business offers a wide variety of high-quality tiles and flooring options, with many customers noting the extensive selection available.
Installation Support
Customers appreciated the assistance provided in selecting tiles and the recommendations for installers, contributing to a smooth renovation experience.
Competitive Pricing
Many reviews highlighted the competitive prices offered by DM Cape Tile, making it an attractive option for customers.
- WDWilliam Dowd2 days ago5.0These folks were awesome to work with from the beginning. They understood what I needed and developed a plan to get it done. The tile selection was enormous and we found just what we wanted. At the start of the project, the installer saw a way to get an even bigger shower space and did what was needed to make that happen. He worked with great care and precision to make a beautiful shower for us. He was polite, very neat and always took care to avoid spreading and mess from construction. The end product is a shower that guests marvel at and can't believe how much of an improvement it is over what was there. I cannot recommend them more highly.
- DDDerek DutraJan 2, 20265.0We had a wonderful experience at DM Tile. The entire staff was extremely friendly and helpful. I highly recommend them and would use the again..
- SPSuzanne PolechronisDec 26, 20255.0Abby was terrific. She helped me with design options for my bathroom remodel, helping me find inspiration to make my project so much less stressful. I love how it turned out!! The waterfall stone feature in the shower is perfect!
- RRRob RingelsteinDec 24, 20255.0My wife and I wandered into DM Cape hoping to tile-back our wood stove. We found the perfect stone tiling and had it installed. We appreciate it every time we have a fire on our porch!
- RRrayDec 21, 20255.0I went 2 or 3 time because i needed just a few tiles to repair and existing floors, certainly not a big sale by any means. I have to say each time the people working there went above and beyond expectations to help me and NEVER made me feal like i was bothering them. I would have no hesitancy to go back for anything I need. Kudo's
Frequently Asked Questions About DM Cape Tile
What products do you specialize in?
Our specialty lies in premium floor and wall tiles, including ceramic, porcelain, and natural stone varieties. We also offer an extensive selection of hardwood flooring options.
Do you serve both residential and commercial customers?
Indeed, our services cater to a diverse clientele, including homeowners, contractors, designers, and commercial enterprises.
Can I buy your products online?
Yes. Our website features a comprehensive selection of tiles and hardwood flooring available for online purchase.
Are online prices the same as in-store?
Online prices differ due to additional shipping costs. For more detailed information, we encourage you to contact us directly.
Do you offer delivery services?
We provide local delivery and nationwide shipping options. Delivery fees are calculated at checkout, based on your location and the size of your order.
How long does delivery take?
Typically, our deliveries for in-stock items take between 7-10 days. For specific inquiries, please don't hesitate to contact us.
Can I pick up my order in-store?
Yes. We offer complimentary in-store pickup. You'll receive a notification once your order is ready for collection.
What is your return policy?
We accept returns of unopened and unused products within 30 days of purchase. A restocking fee may apply in some cases. Please note that custom or special orders may not be eligible for return.
What if my order arrives damaged?
Please inform us within 48 hours of delivery and provide photographs of the damage. We will promptly arrange a replacement or refund.
Do you offer installation services?
While we don't provide installation services directly, we can recommend reputable contractors for your project needs.
What types of flooring products does DM Cape Tile specialize in?
DM Cape Tile specializes in premium floor and wall tiles such as ceramic, porcelain, and natural stone, along with a wide selection of hardwood flooring.
Who can purchase products from DM Cape Tile?
DM Cape Tile serves a diverse clientele including residential homeowners, contractors, designers, and commercial businesses.
Can I purchase flooring products from DM Cape Tile online?
Yes, DM Cape Tile offers an extensive selection of tiles and hardwood flooring available for online purchase through their website.
Are online prices the same as in-store prices at DM Cape Tile?
Online prices may differ due to shipping costs; customers are encouraged to contact DM Cape Tile directly for detailed pricing information.
Does DM Cape Tile offer delivery and pickup options?
Yes, DM Cape Tile provides local delivery, nationwide shipping, complimentary in-store pickup, and curbside pickup services.
What are DM Cape Tile's regular business hours?
DM Cape Tile is open Monday through Friday from 7:30 AM to 5:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays and holidays.
What is DM Cape Tile's policy for returns and damaged orders?
Returns are accepted for unopened, unused products within 30 days, with possible restocking fees. Report damaged orders within 48 hours with photos for replacement or refund.
Does DM Cape Tile provide installation services for their flooring products?
While DM Cape Tile does not provide installation services directly, they can recommend reputable contractors for installation needs.
How can I reach DM Cape Tile if I have questions?
You can contact DM Cape Tile via their main phone at +1 774-382-2797 or email at info@dmcapetile.com.
What nearby places can I visit that complement a trip to DM Cape Tile in Sandwich, MA?
Nearby you can visit Sandwich Taverna for dining, Mashpee High School if you're in the area for education-related needs, or the United States Postal Service for mailing services.
How can nearby amenities like the United States Postal Service or UPS Access Point help when shopping at DM Cape Tile?
These shipping centers nearby make it convenient to handle shipping or document needs related to your DM Cape Tile orders or projects.
Are there nearby places for relaxation or personal care that I can visit before or after shopping at DM Cape Tile?
Yes, options like Sunsational Tanning and Sol Beauty + Skin Studio provide tanning and beauty services close to DM Cape Tile.