Clayton McKay

Reviews

• SG

  Stephen Goff

  Nov 12, 2025
  5.0
  I have had multiple properties serviced by Clayton McKay for 30 years. I have been with them because they provide prompt and effective service at a reasonable price and most recently a new furnace with a one day turnaround.
• JK

  John Kowalski

  Nov 11, 2025
  5.0
  The gentleman that came out from Clayton and McKay were very professional, knowledgeable and fair with time and price. It was a pleasure doing business with them. Id highly recommend them to others in the future. Setting up the appointment was quick and easy and stress free. Thank you team.
• SM

  Steven Marcioni

  Nov 7, 2025
  5.0
  We had a water leak coming from the tube on our HVAC unit in a home we recently purchased. We weren't familiar with area service providers and called McKay Plumbing to service the unit. Adam came out and quickly diagnosed the problem and provided a prompt repair. Very efficient and courteous service. Highly recommend for future services.
• KG

  Karen Gibbons

  Nov 3, 2025
  1.0
  Mckay plumbing came to evaluate a non working fireplace. They turned the switch in the fireplace to remote and restarted the pilot and it worked. I told them I was trying to fix the fireplace before Clayton came and I didn't switch it back to remote. No other evaluation was done on the fireplace by Clayton to determine it was more than a switch. They said the fireplace is working and left. After 30 minutes the fireplace stopped working and I called the office. The men returned . They didn’t know what the problem was. They researched it on their phone and couldn’t determine the reason. After restarting the fireplace they left again saying they were going to email the manufacturer .The fireplace stopped working . I received a bill for $225 and still a non working fireplace. I called the office and was told I would have to pay the full amount even though the fireplace was not fixed and I couldn’t schedule a third visit until I payed it in full. I contacted another company and this company resolved the issue in 10 min. On note my neighbor had engaged McKay for a non working fireplace and had payed $500 and still a non working fireplace.
• H2

  Hpmks 2581

  Oct 30, 2025
  1.0
  Called for service on a small drip from a bathroom faucet, and said the shut offs do not work, they said they would be there the next day, guy showed up and took everything apart and said I needed a new faucet, well if you had told me 20 minutes ago, I could have run over to Lowe’s and grabbed one. He said he would put everything back together and I said can I shut the water off and he said yes. He left, handles are not lined up, leaking worse, and I can’t shut off the water. I am an air traffic controller and I am so stressed from this experience, I don’t know what to do. Look for another plumber I guess. All I know is I’m sure this is all my fault, all I did was call for service.

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