Technicians are consistently described as knowledgeable, professional, and efficient, providing thorough explanations and effective solutions.
Customer Support
Many customers praised the promptness and responsiveness of the service, although there were significant complaints about lack of follow-up and accountability in emergency situations.
Pricing Concerns
While some customers found the pricing reasonable for the quality of service, others expressed shock at the labor costs and dissatisfaction with perceived value.
Mixed Experiences
Overall, while many reviews are positive, there are notable instances of poor service and unresolved issues, particularly regarding heating system failures.
MI
Marianna Iacoi
3 days ago
5.0
First time using beantown home services, they are efficient, professional and Personable.Eric, who serviced my systems HVAC and hot water tank, did an amazing thorough job, very kind and polite. I highly recommend them!
MT
M T
4 days ago
5.0
We had a great first-time experience with Beantown Home Services. Eric Nunes was our technician, and he was fantastic—very professional, informative, and extremely knowledgeable. He took the time to answer all of my questions and offered helpful recommendations without any pressure. It’s clear he knows his stuff and genuinely cares about doing the job right. We couldn’t be happier with the service and would absolutely recommend Beantown Home Services.
JP
Jeffrey Pilarski
5 days ago
5.0
Beantown installed my boiler and has serviced it annually for the past five years. Every year, their customer service is top-notch—from the office staff to the technicians. The technicians are always transparent about the services my system needs, and that honesty is invaluable. I trust Beantowne to point me in the right direction rather than try to sell me unnecessary services. Highly recommend.
MC
Meg Comeau
Jan 2, 2026
5.0
I couldn’t be happier with my electrical service this morning. The communication from Beantown was excellent, the price was reasonable and John the electrician was on time, friendly, helpful and efficient. He explained everything to me in a way I could understand and gave me a tip on what to do if the problem comes up again. Highly recommend!
ED
Eric Dyke
Dec 13, 2025
1.0
This company is servicing the 55+ community at Sawyer's Reach in Plymouth. They apparently keep visiting multiple customers to solve heating problems, say they've solved the problem and then the heating fails that night or the following night.
Now they have a call service that won't even let elderly customers talk to the company without agreeing to pay $595 after they just "fixed" the heating systems and the heating system failed again a day or two later.
This is a well documented problem and they residents in the community need to submit everything to the MA Attorneys General if the company continues to charge them for not fixing the heating systems and failing to respond in a timely manner to complaints about being paid for work that's not actually addressing the heating problems.
I saw the Beantown truck in a driveway last night servicing a home in the neighborhood. That home didn't have heat this morning. I woke up at my parents' house to no heat this morning either after Beantown had recently serviced the heating system.
Please be aware that company responses affect the Google algorithm. Work documents will be submitted to the state for resolution.
Frequently Asked Questions About Beantown AC, Inc.
What services does Beantown AC, Inc. provide?
Beantown AC, Inc. offers full-service heating and cooling solutions including HVAC contracting, electrical services, generator service and repair, and small electrical repairs.
Where is Beantown AC, Inc. located?
Beantown AC, Inc. is located at 9 Aldrin Rd, Plymouth, MA 02360, USA.
What are the business hours of Beantown AC, Inc.?
Beantown AC, Inc. is open Monday through Friday, from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Since when has Beantown AC, Inc. been serving the South Shore?
Beantown AC, Inc. has been serving the South Shore since 2005.
How can I contact Beantown AC, Inc.?
You can reach Beantown AC, Inc. by phone at +1 508-830-1230 or visit their Facebook page at https://www.facebook.com/201015153271526.
Is Beantown AC, Inc. specialized in any particular area?
Yes, Beantown AC, Inc. specializes in HVAC services, heating and air conditioning contracting, electrical work, and generator repair and service.
What nearby places of interest can I visit around Beantown AC, Inc.?
Nearby, you can visit Fred Astaire Dance Studios, known for dance classes and fitness, and Plymouth Fitness gym for sports and fitness instruction.
Are there any automotive repair shops close to Beantown AC, Inc.?
Yes, Jim's Automotive Maintenance and Lou's Custom Exhaust are nearby automotive repair and customization shops you can visit.
Can I find health and medical services near Beantown AC, Inc.?
Yes, there are several health services including Vital Chiropractic, Dr. James Pierson, Truex Chiropractic Center, Stanton Lactation & Feeding Therapy, and Dr. Emily Karr dental services nearby.
Are there other contractors near Beantown AC, Inc.?
Yes, Beantown Home Services, R H Burpee Co, RH Burpee Companies, and Bartlett Consolidated are contractors and service providers located nearby.