The Original Chimney Sweep Inc.

4.8
258 reviews

About

Chimney ContractorFoundations & Masonry
The Original Chimney Sweep Inc provides chimney cleaning, masonry and restoration services, pellet and wood stove services, dryer vent services, attic fan services, and emergency services throughout Massachusetts and Rhode Island.

Location

The Original Chimney Sweep Inc.
14 High Street, Plainville, MA
02762, United States

Hours

Reviews

4.8
258 reviews
5 stars
240
4 stars
7
3 stars
2
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous demeanor and thorough explanations.

Quality of Work

The quality of work received high marks, with many reviews noting excellent workmanship and attention to detail in various services provided.

Customer Service

The business was frequently commended for its responsive and friendly customer service, from initial contact to job completion.

Timeliness

Many customers appreciated the punctuality of the service, with technicians arriving on time and completing jobs efficiently.

Recommendations

A significant number of reviews included strong recommendations for the company, indicating high customer satisfaction and loyalty.
  • RF
    Richard Fein
    6 days ago
    5.0
    We have been using The Original Chimney Sweep Inc. for many years and have always come to rely on their professional services. I would gladly recommend them to anyone looking for a reliable chimney sweep company.
  • MP
    Matthew Palin
    6 days ago
    5.0
    We had them assess our chimney and they came up with a plan for repairs. They were neat and communicative during the whole process. Would highly recommend them.
  • LM
    Libby M
    Jan 2, 2026
    5.0
    I worked with Steve on both an inspection and some work on the smoke box for my wood burning fireplace. He was super knowledgeable and upfront on what work was necessary, what could wait until warmer weather, and work that would need to eventually be done but not potentially for a while. He also had a lot of knowledge on kind of wood to burn and what to stay away from and some tricks with wood burning fireplaces I didn't know. Will definitely be calling these guys for future work and cleaning.
  • MS
    Michael Sylvester
    Jan 1, 2026
    5.0
    Hello- I'm very pleased with the technician who came out and explained everything about the condition of the chimney Very pleased with that. Thank you
  • MD
    Mary Dumont
    Dec 31, 2025
    5.0
    This was the first time that I have ever made an appointment for a cleaning. My expectations were beyond what I expected. I had the wonderful pleasure of Will and Louis coming to my home. They were respectful, quiet and kind. Their time here was professional, efficient and explanatory. They also made a point to greet my two pups with treats. I feel so much safer knowing all is clean in my home.

Frequently Asked Questions About The Original Chimney Sweep Inc.

What are the levels of chimney inspection?

At The Original Chimney Sweep Inc, we adhere to the National Fire Protection Association (NFPA) guidelines, which outline three levels of chimney inspection. Level 1 is a basic inspection for chimneys under normal use, examining accessible parts. Level 2 is more comprehensive, required after system changes or events like chimney fires, often using video equipment. Level 3 is the most thorough, conducted when serious hazards are suspected and may involve removing structural components. We're here to help determine which level you need for your chimney cleaning or inspection.

How do I know if my chimney needs repair?

Several signs indicate your chimney may require repair. These include cracked or missing bricks, deteriorating mortar, white staining, rust on the damper or firebox, water leaks, smoke entering your home, unpleasant odors, or debris from the flue liner in your fireplace. If you notice any of these issues, or if it's been a while since your last inspection, it's advisable to contact The Original Chimney Sweep Inc for a professional evaluation.