Business Details
About
Chimney ContractorFoundations & Masonry
The Original Chimney Sweep Inc provides chimney cleaning, masonry and restoration services, pellet and wood stove services, dryer vent services, attic fan services, and emergency services throughout Massachusetts and Rhode Island.
Location
Hours
Reviews
4.8
226 reviews
5 stars
208
4 stars
7
3 stars2
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and friendliness of the staff, highlighting their courteous demeanor and thorough explanations during service.
Quality of Work
The quality of service and workmanship received high marks, with many customers expressing satisfaction with the thoroughness and effectiveness of the work performed.
Communication
Customers appreciated the clear communication regarding services, costs, and processes, often noting that technicians took the time to explain their findings.
Timeliness
The business was frequently commended for being punctual and completing jobs on time, with many reviews mentioning prompt responses and scheduling.
Customer Loyalty
Many customers reported being long-term clients, indicating a strong sense of trust and satisfaction with the company's services over the years.
- RPRoger Parent6 days ago5.0WE HAVE USED THESE GUYS FOR YEARS. WE HAVE THEM ON AUTOMATIC TWICE A YEAR. GREAT SERVICE AND VERY HAPPY WITH THEM. EVERYTHING IS NEAT AND CLEAN WHEN THEY LEAVE. USE THEM YOU WON'T BE DISSAPOINTED.
- CCCathy CalabreseNov 15, 20255.0Steve was nice and very knowledgeable. He took pictures inside the chimney and the chimney didn’t need to be cleaned. He showed us the stainless steel caps for our chimney, we chose one he installed and took pictures for us. Super nice guy and great customer service, which is rare these days.
- BRBrian RothNov 13, 20255.0Very happy with this flex chimney installation. The techs put a lot of extra effort in leaving my existing stone chimney cap as it was. Professional and friendly, I rate the overall experience as excellent.
- MPMarjorie PierceNov 8, 20255.0The Original Chimney Sweep is the best. Everyone is courteous and well informed. They took care of our problem quickly. Wouldn't hesitate to call them again if we have another problem.
- PPPeter PiciniNov 7, 20255.0The team from The Original Chimney Sweep are comprised of the consummate and quintessential professionals who strive to exceed the industry’s standards with executional excellence! They are my GO-TO for all of my commercial and residential properties… Orion Management Solutions, LLC
Frequently Asked Questions About The Original Chimney Sweep Inc.
What are the levels of chimney inspection?
The Original Chimney Sweep Inc adheres to the National Fire Protection Association (NFPA) guidelines, which outline three levels of chimney inspection. Level 1 is a basic inspection for chimneys under normal use, examining accessible parts. Level 2 is more comprehensive, required after system changes or events like chimney fires, often using video scanning. Level 3 is the most thorough, conducted when serious hazards are suspected, potentially involving removal of building components. Contact The Original Chimney Sweep Inc for guidance on which inspection level is appropriate for your situation.
How do I know if my chimney needs repair?
Several signs may indicate your chimney requires repair. These include cracked or missing bricks, deteriorating mortar, white staining, rust on the damper or firebox, water leaks, smoke entering your home, unpleasant odors, or fallen flue liner pieces. If you observe any of these issues or haven't had a recent inspection, it's advisable to contact The Original Chimney Sweep Inc for a professional evaluation to ensure your home's safety and chimney's functionality.
Can The Original Chimney Sweep Inc install chimney caps to prevent animals and debris?
The Original Chimney Sweep Inc offers professional chimney cap installation services. Our custom caps are designed to effectively prevent the entry of animals such as birds, squirrels, and raccoons, as well as debris, into your chimney. Contact our team to schedule a chimney cap installation and enhance the protection of your home throughout the year.
Does The Original Chimney Sweep Inc provide chimney inspections and repairs?
The Original Chimney Sweep Inc offers a full range of chimney inspection and repair services. Our certified technicians are equipped to perform all levels of inspections, from basic Level 1 to more advanced Level 2 and 3 inspections. Following the assessment, we provide professional repair solutions tailored to address any identified issues. Contact us to schedule your chimney inspection and maintenance service.
Does The Original Chimney Sweep Inc offer fireplace repair and restoration?
The Original Chimney Sweep Inc provides comprehensive fireplace repair and restoration services. Our expertise covers a wide range of needs, from minor firebox repairs and brick replacements to complete restoration of historic fireplaces. Our skilled team is committed to ensuring your fireplace operates safely and maintains its aesthetic appeal. Contact us to discuss your fireplace repair or restoration requirements.
How long will chimney cleaning or repairs take with The Original Chimney Sweep Inc?
The duration of chimney cleaning or repair services varies depending on the project's complexity and scope. Each chimney presents unique characteristics, requiring a tailored approach. The Original Chimney Sweep Inc conducts a thorough assessment to determine the most effective method for each job, ensuring efficient service delivery without compromising on quality. Contact us for a detailed project timeline based on your specific chimney needs.
How much will chimney services cost with The Original Chimney Sweep Inc?
The cost of chimney services at The Original Chimney Sweep Inc is determined by factors such as the type of service, scope of work, and the chimney's condition. We offer competitive pricing and provide clear, upfront quotes based on your specific requirements, with no hidden charges. Contact The Original Chimney Sweep Inc to receive a complimentary quote and schedule your chimney service.
What types of services does The Original Chimney Sweep Inc provide?
The Original Chimney Sweep Inc offers chimney cleaning, masonry and restoration services, pellet and wood stove services, dryer vent services, attic fan services, chimney cap installation, animal removal services, and emergency services.
What are the different levels of chimney inspection available?
There are three levels of chimney inspection: Level 1 is a basic inspection of accessible parts for chimneys under normal use; Level 2 is a comprehensive inspection required after system changes or events like chimney fires and often uses video scanning; Level 3 is the most thorough, conducted when serious hazards are suspected, possibly involving removal of building components.
How can I tell if my chimney needs repair?
Signs your chimney may need repair include cracked or missing bricks, deteriorating mortar, white staining, rust on the damper or firebox, water leaks, smoke entering your home, unpleasant odors, or fallen flue liner pieces. A professional evaluation by The Original Chimney Sweep Inc is recommended if you notice any of these.
Does The Original Chimney Sweep Inc offer emergency services?
Yes, emergency services are available past regular business hours and on weekends to assist with urgent chimney and related service needs.
What payment options are accepted at The Original Chimney Sweep Inc?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa for payment.
What are the business hours of The Original Chimney Sweep Inc?
The business is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
In which areas does The Original Chimney Sweep Inc provide services?
They serve the regions of Massachusetts and Rhode Island, including the city of Plainville, MA 02762, USA.
How can nearby places help me when visiting The Original Chimney Sweep Inc in Plainville?
Nearby places like Digger's Sandbox park offer local recreational options, and services like Northland-Willette, Inc. and Earthwork Industries Inc provide related professional and home improvement services. These locations can be convenient for customers addressing broader home or property needs while visiting The Original Chimney Sweep Inc.
Are there other services or shops near The Original Chimney Sweep Inc that might interest customers?
Yes, nearby you can find ServiceMaster Dynamic Cleaning for restoration services, Plainville Self Storage for storage needs, and Sector Four for motorsports and outdoor gear, providing additional options for customers in the area.
How can I contact The Original Chimney Sweep Inc for services or questions?
You can contact them by phone at +1 508-290-0297 or via email at ben@originalchimneysweepma.com. More information is available on their website at https://www.originalchimneysweepma.com/.