Castle Electric Inc.

4.9
663 reviews

About

ElectricianLighting ContractorElectrical Supply StoreElectrical Installation Service
🏰 Castle Electric is a family-run electrical company that’s been providing home and business owners in the Norwood and Newton areas with high-quality work since 1997. We can handle any electrical need that may come up and your satisfaction is our number one priority every time! Our customers love us because we: πŸ‘‘ Answer the phone 24/7 πŸ‘‘ Are licensed & insured electricians πŸ‘‘ Show up when we say we will πŸ‘‘ Offer upfront pricing & free quotes πŸ‘‘ Provide a royal experience πŸ“ž Call now and let us put our decades of electrical experience to work for you!

Location

Castle Electric Inc.
106 Access Road #201,Suite 201, Norwood, MA
02062, United States

Hours

Reviews

4.9
663 reviews
5 stars
634
4 stars
12
3 stars
2
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly highlighting Jessica for her professionalism and clear communication.

Efficiency

Reviews frequently mentioned the quick and efficient service provided by the electricians, with many customers noting that jobs were completed promptly and without issues.

Communication

Customers appreciated the clear communication throughout the process, from scheduling to job completion, including updates and explanations of work being done.

Pricing

While some customers found the pricing to be on the higher side, many felt that the quality of service justified the cost, although a few expressed concerns about unexpected charges.

Mixed Experiences

A small number of reviews indicated dissatisfaction with specific service issues, including communication lapses and perceived overcharging for services.
  • CA
    Catarina Abril
    4 days ago
    5.0
    Cole Davis and Steven Chaisson from Castle Electric are outstanding. They truly went above and beyond to make the entire process easy and stress-free. Both were extremely knowledgeable, professional, and friendly, taking the time to explain everything and ensure the work was done perfectly. The finished electrical work looks amazing, and I couldn’t be happier with the results. It’s clear they take pride in their craftsmanship and customer service. I highly recommend Cole, Steven, and Castle Electric for any electrical needs!
  • DS
    Dan Spurling
    Jan 3, 2026
    5.0
    From start to finish Castle Electric surpassed my expectations. From Jim to Josiah and Steven and Cole they were professional and personable in all aspects and completed the job when they said they would. Thanks again
  • MH
    Matthew Hafler
    Dec 31, 2025
    5.0
    Recently had an ev charger installed in our house. The process could not have been easier. The estimate was very straightforward and informative and the work was done exactly as described. Every person we interacted with was friendly and polite and always wanting to help.
  • PJ
    Parker Johnson
    Dec 29, 2025
    5.0
    This company has so many positive reviews for good reason. We had them do some assorted work in our house this year and they made the entire process so easy. From the detailed quotes, all the way to completing the work. Pricing was fair and competitive with quotes from other companies. Everything was done cleanly and efficiently, and to top it all off, everyone we met from Castle was just pleasant to talk to and work with. We will absolutely be using Castle again for any electrical work we need in the future!
  • BW
    Brett Wellman
    Dec 23, 2025
    1.0
    I called on a Saturday morning to request an electrician and the woman listed is as an "emergency" and said I should expect a call later in the afternoon once a job is finished. It's now Tuesday afternoon and I never heard anything back. I had to call another electrician to come and do the job in the meantime ETA - since I can't respond to the "response from the owner" below - the owner is lying. I did not call during after hours. I called at 11:19am and spoke to a live woman, who said my request would be labeled as "emergency" so I would get a call back today. I never received a call back from anyone, including your false claim that someone named Mike had tried to reach out. There was also no wind storm the entire weekend that I called. Why are you making up stories? The fact that you're lying and making up stuff, instead of owning your communication issues is a big RED FLAG.

Frequently Asked Questions About Castle Electric Inc.

What types of electrical services does Castle Electric Inc. provide?

Castle Electric Inc. offers a range of electrical services for home and business owners, handling any electrical needs with licensed and insured electricians.

What are the business hours of Castle Electric Inc.?

Castle Electric Inc. operates 24 hours a day, 7 days a week, providing round-the-clock electrical services.