Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, highlighting their thoroughness and ability to explain issues clearly.
Timeliness
Many reviews noted that technicians arrived on time and completed jobs efficiently, often on the same day as the call.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing it as high or feeling that they were overcharged for services.
Customer Experience
Overall, customers reported positive experiences with the company, recommending it for its helpful staff and quality work, despite some concerns about pricing.
JJ
Joanna
2 days ago
5.0
Dana & Guy arrived to do a routine service maintenance on my Furnace ~ I took advantage of the special offer and they honored the price with no hidden costs.
They were Professional, Friendly & Helpful.
I would definitely recommend them!
BC
Bob Cooley
Jan 4, 2026
1.0
I would give a zero if I could. More than $2300 to replace two valves and 10 inches of piping. The job took three hours. Absolutely ridiculous pricing!
EB
Eric Butler
Jan 3, 2026
5.0
Let me tell you, Jordan your installer was just amazing. He listened, explained and genuinely just a good person. I’m sure that affects you and your business as I’m sure you’ll have many customers. Tks again Eric and Christine
PT
Philip Tizzano
Dec 26, 2025
5.0
Nolan and Nick did an excellent job installing my furnace and water heater. They were clean, kind and responsive. They also were very helpful when the furnace went out and provided us with temporary heaters during the coldest day of the year.
BB
Bill Brady
Dec 15, 2025
5.0
Nick Davis did a great job he was very professional and polite. He snaked out the interior drain line as well as the exterior portion out to the street, ensuring that the blockage was not just extended downstream. The exterior portion required the clearing of roots. He worked on the snaking and video into the evening. I am a plumbing engineer with approximately 45 years experience frequently required to specify these types of services and I would highly recommend Full Swing Plumbing.
Frequently Asked Questions About Pilgrim Plumbing & Heating, Inc
What services does Pilgrim Plumbing & Heating, Inc offer?
Pilgrim Plumbing & Heating, Inc offers plumbing and emergency plumber services as well as heating services.
Where is Pilgrim Plumbing & Heating, Inc located?
It is located at 77 Accord Park Dr D14, Norwell, MA 02061, United States.
What are the regular business hours for Pilgrim Plumbing & Heating, Inc?
The business is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
How can I contact Pilgrim Plumbing & Heating, Inc?
You can call them at +1 781-757-4297 or email info@callpilgrim.com.
Which payment methods are accepted at Pilgrim Plumbing & Heating, Inc?
They accept credit card payments and mobile NFC payments; cash-only payments are not required.
In what languages does Pilgrim Plumbing & Heating, Inc provide services?
Services are provided in English.
When was Pilgrim Plumbing & Heating, Inc established?
The company was established in 2015.
Is Pilgrim Plumbing & Heating, Inc active on social media?
Yes, they have a Facebook page at https://www.facebook.com/Pilgrimplumbing and an Instagram handle pilgrimplumbingheating.
What nearby services can I find around Pilgrim Plumbing & Heating, Inc?
Nearby services include Key Electric Co., Inc. and Crowe Electric for electrical needs, MEC Towing Inc for towing services, and The Black Tie Spa & Barbershop for spa and massage.
Are there any nearby places I can visit before or after my appointment at Pilgrim Plumbing & Heating, Inc?
Yes, you can visit places like South Shore Habitat For Humanity for community services or The Accord School if you have children. For fitness, there are gyms like Kidz Planet and Exos nearby.
How can nearby businesses assist customers visiting Pilgrim Plumbing & Heating, Inc?
Customers can easily find the location by referring to nearby landmarks like Eastern Insurance Group and Absolute Delivery. If you need building supplies, Kinstone and Devlin Electrical Service are also close by.