Blue Bear Plumbing Heating & Air

4.8
1955 reviews

About

Air Conditioning ContractorHeating ContractorPlumber
Since 2017, Blue Bear Plumbing, Heating & Air is the HVAC and plumbing specialist that customers have relied on for exceptional results. All in the South Shore of MA, we’ve been helping homeowners and businesses alike find HVAC and plumbing solutions that are truly a right fit for your unique situation. We’re OSHA certified, BBB A+ rated, EPA certified, and bring a whole host of additional certifications, recognitions, and customer testimonials to back our quality of service. We are a customer-focused company and have undergone extensive service excellence training to best serve you! Whether you’re in need of a trustworthy heating, cooling, or plumbing team, there’s only one business to call: Blue Bear Plumbing, Heating & Air!

Details

  • Onsite servicesAvailable

Location

Blue Bear Plumbing Heating & Air
300 Longwater Drive, Norwell, MA
02061, United States

Hours

Reviews

4.8
1,955 reviews
5 stars
1,788
4 stars
76
3 stars
11
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Communication

Customers appreciate the clear and timely communication from both office staff and technicians.

Service Quality

Most reviews highlight efficient service and thorough explanations of work performed.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling it was high or unfair, particularly for emergency services.

Mixed Experiences

While many reviews are positive, there are notable complaints about unresolved issues and customer service in specific cases.
  • VR
    Vanessa Rutledge
    Nov 16, 2025
    5.0
    I was very pleased with Blue Bear from the first phone call to the completion of the job. Brittany was very polite, and helpful and was able to answer my questions without hesitation. On the day of my appointment, she kept abreast of when Mark, the technician would arrive at my house. When Mark arrived, he politely introduced himself. He was friendly, respectful and immediately went to work on the furnace. He esplained things that he felt I should know during the process. I have never had the furnace inspected and taken care of in such detail before. It was really amazing. He also took time to exlain the Maintenance Plan, which I purchased during that same appointment. I am very glad I called Blue Bear!
  • SG
    Scott Graham
    Nov 13, 2025
    5.0
    Team is polite professional and responsive. Mikey was very helpful and informative and walked me through everything. Another great experience with Blue Bear!
  • SL
    Stephanie Lefebvre
    Nov 5, 2025
    5.0
    Mark H was wonderful when it came to fixing my furnace. He walked me through what was wrong and had the parts ordered quickly. He came back three times to make sure the job was complete before it got too cold. He and the rest of the Blue Bear team was a pleasure to work with.
  • MM
    Michael Michaelevich
    Nov 3, 2025
    5.0
    We just had Blue Bear replace our 10+ year old tankless water heater, and while the price was relatively high, the quality of installation and the upgrade to the unit itself was well worth it. The Blue Bear crew, particularly Jack O. were phenomenal. Despite their high prices, Blue Bear is worth it.
  • TT
    Thor
    Oct 29, 2025
    5.0
    Used Blue Bear over the years for installation of a high efficiency boiler as well as central air. The central air installation caused a significant reconfiguration of the havoc within the house. Blue Bear booked and completed the initial work quickly and as quoted. There were several hiccups identified post installation that required several additional appointments. Peter and Blue Bear worked tirelessly and professionally to get the system running better than the HVAC had ever worked in this house. Very happy with the outcome and all of my interactions with Peter and the entire Blue Bear team.

Frequently Asked Questions About Blue Bear Plumbing Heating & Air

What services does Blue Bear Plumbing Heating & Air provide?

Blue Bear Plumbing Heating & Air offers HVAC and plumbing services including heating, cooling, furnace repair, air conditioning repair, air duct cleaning, gas installation, and hot water system supply for both homeowners and businesses.

Where is Blue Bear Plumbing Heating & Air located?

They are located at 300 Longwater Drive, Norwell, MA 02061, USA.