Customers consistently praised the professionalism and expertise of the technicians, highlighting their courteous and knowledgeable service.
Responsiveness
The business is noted for its quick response times and efficient scheduling, often accommodating urgent requests promptly.
Customer Service
Many reviews commend the excellent customer service from both the office staff and technicians, emphasizing clear communication and attentiveness.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, noting thoroughness and attention to detail in repairs and installations.
Pricing Concerns
Some customers raised concerns about pricing transparency, mentioning unexpected costs and high fees for certain services.
JC
Jack Cheng
4 days ago
5.0
John L. came out to our house, on time, explained what needed to be done at what price, and got the job done quickly, and left our bathroom looking as clean (cleaner?) than when he got here. I don't know if Baker-Elman is the least expensive, but they are easy to work with and get the job done right.
SN
Suganthi Nanthakumar
Jan 5, 2026
5.0
Extremely pleased with Zach’s service. He really took the time to diagnose the problem and fixed it. I am very happy and will recommend Zach to anyone to hire. Thank you Zach. Really appreciate your work ethic
AM
Ally Mannix
Jan 3, 2026
5.0
Thank you to Michael Pascarelli for a fantastic experience today!! Came home from vacation with my 1 year old to a freezing house; Michael showed up within a couple hours to fix our heater. He was knowledgeable and kind. Highly recommend Michael and Accurate Baker Elman!
YH
Yvonne Hunter
Dec 23, 2025
5.0
I’ve been truly impressed with the services provided by Accurate Baker Elman AI. Their innovative approach, attention to detail, and commitment to customer satisfaction set them apart in the industry. From start to finish, they delivered solutions that were not only high-quality but also tailored to our specific needs. The team is professional, knowledgeable, and always ready to go the extra mile. Highly recommend Accurate Baker Elman AI to anyone looking for reliable and forward-thinking AI business solutions!
KD
Kelley Doyle
Dec 19, 2025
5.0
Last night I discovered a problem with the main waste pipe leaving the house and going to the street. Called the main phone line for Baker Elman after 9pm and got a visit scheduled for 10am today. When they arrived they were quick to diagnose and while they didn’t have the equipment to address it gave me a referral and the new guys are also here, same day starting to work. Not sure if this is an expensive problem or a dig up the front yard expensive problem yet. Either way Baker Elman was quick, professional and very helpful.