Business Details
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H2O Care Solves Your Water Problems! Trusted Professionals for water testing, water softening and filtration systems. We combine water quality expertise with on-staff licensed Master & Journeyman plumbers for controlled quality assurance. Our full service staff will provide long-term maintenance to get optimum performance and longevity out of your filtration equipment. Call us today to schedule a free consultation.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
308 reviews
5 stars
298
4 stars
7
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and knowledge of the technicians.
Efficiency
Many reviews highlighted the promptness and efficiency of service, with technicians completing tasks in a timely manner.
Quality of Work
The quality of installations and maintenance was frequently noted as excellent, with technicians leaving work areas clean and tidy.
Product Satisfaction
Customers expressed high satisfaction with the water systems installed, noting significant improvements in water quality.
Communication
Technicians were commended for their clear communication, explaining processes and answering customer questions effectively.
- MRMarianne Regan6 days ago5.0Great experience!
- JSJana Stone6 days ago5.0We’ve been using H2O care for over 10 years,, being on well water we have a filtration system that requires yearly maintenance. Devona was punctual, professional and very knowledgeable explaining what needed to be done, cost, etc. we were pleased with the service.
- ASAlpha Omega Music StudiosNov 17, 20255.0George at H2O care did a great job! He fixed our water filtration system quickly and explained how it works and what the problem was. Super friendly and took the time to answer my many questions.
- PSPrem ShekarNov 2, 20255.0Excellent experience with H2O care and all their staff. Very responsive and our system has been working very well all these years.
- CDCollins DickinsonOct 29, 20255.0Adamo showed up on time and did a great job for our yearly service. Very pleasant to deal with. Very professional. H2O Systems has always been an excellent company to deal with. I have and will continue to recommend them.
Frequently Asked Questions About H2O Care, Inc.
What are the most common water problems in the New England region?
In private wells, Hard water, Iron, manganese, low pH, hydrogen sulfide, radon and arsenic are common. Some public water supplies also have hard water, elevated levels of iron and manganese and may also have levels of chlorine (used for disinfection purposes), that may cause objectionable odor and taste.
What are the main signs to look for in well water contamination?
Iron: brown or reddish colored staining in tubs, toilets, shower stalls
Manganese: Brownish staining in dishwasher, tubs, shower stalls. Higher levels can create musty odors.
Low pH: bluish green staining in sinks, toilets or other fixtures (this is dissolved copper)
Hydrogen sulfide: Rotten egg smell
Radon & Arsenic: Only detectable through lab water tests
What are the main signs to look for in bad city water?
Again, look for staining in sinks, tubs, showers and other fixtures as well as objectionable tastes & odors. Also, turbidity (cloudiness or other discoloration) in the water may indicate a quality problem. Do not mistake air bubbles in the water as a water quality issue.
Is my city water fluoridated?
You may contact your town to see if they fluoridate your water. Also, they may already disclose this in their Annual Water Quality Report, which is a requirement. If you wish to remove it, a reverse osmosis membrane technology system works beautifully.
Is it safer to have city water or well water?
One is no safer than the other. Your city or town performs frequent testing and must report any health threat contaminants above the EPA limit. If your well has proper water treatment equipment installed in your home and you have it tested on a consistent periodic basis, safety should not be a problem.
My water has a rotten-egg or sulfur smell and taste. What does that mean?
This typically means there is hydrogen sulfide gas in your water, not harmful at low levels, but aesthetically displeasing. It can be removed with proper equipment and technology. Another potential cause of this type of smell is high manganese in the water.
Why does my water taste like chlorine and can I get rid of that taste?
Most municipalities chlorinate the water at their treatment facility before sending it into the distribution system on the way to our homes.
Some cities and towns use chloramines (which is a chlorine, ammonia mixture). Depending on the distance your home is from the treatment facility in the distribution system, the level of residual chlorine or chloramine in the water will vary. Chlorine can be removed with activated carbon filtration quite effectively. Chloramine can also be effectively removed with a specialized, catalytic activated carbon.
My water has a metallic smell and taste. How do I get rid of this?
This is typically due to iron in the water or a very low pH which can dissolve some of the copper and other metals from your pipes into the water. A combination of a water softener and pH neutralization system can correct this problem.
How often should I test my water?
If you are on a private well, testing once a year or so is typically fine. However, if there is construction or other “earth shaking” activity in your area which could potentially have an impact on underground aquifer flows, you may consider testing sooner. Also, be aware of any sudden changes in your water quality in terms of taste, smell or look.
What services does H2O Care, Inc. offer?
H2O Care, Inc. offers water testing, water softening, and filtration systems with professional installation and maintenance.
What are common water problems in New England that H2O Care addresses?
Common issues include hard water, iron, manganese, low pH, hydrogen sulfide, radon, arsenic, and municipal chlorine levels affecting taste and odor.
How can I identify contamination in my well water?
Look for reddish or brown staining from iron, brownish staining or musty odors from manganese, bluish-green staining caused by low pH, rotten egg smell from hydrogen sulfide, and test for radon or arsenic in the lab.
Is city water safer than well water?
Neither is inherently safer; safety depends on frequent testing and proper treatment. City water is regularly tested and reported, while well water requires consistent testing and treatment equipment maintenance.
How can I remove chlorine or chloramine taste from my water?
Activated carbon filtration can effectively remove chlorine. Specialized catalytic activated carbon filtration can remove chloramines.
How often should I test my private well water?
Typically, test once a year unless there is construction or sudden changes in water quality, in which case test sooner.
What are H2O Care, Inc.'s business hours?
The company is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does H2O Care, Inc. accept multiple payment methods?
Yes, they accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, PayPal, and Visa.
Where is H2O Care, Inc. located and which areas do they serve?
They are located at 18 Lonergan Rd, Middleton, MA 01949, and they serve various cities including Beverly, Boxford, Georgetown, Gloucester, Newburyport, Andover, and counties in Massachusetts, New Hampshire, and Maine.
What nearby places can I visit when I come to H2O Care in Middleton?
Nearby you can visit The Plumbing Academy for vocational training, Paradise Mini Golf for family fun, and Subway or Dunkin' for a quick meal or coffee during your visit.