Caron Heating & Cooling

4.9
618 reviews

About

Heating ContractorAir Quality ConsultantAir Conditioning ContractorBoiler Supplier
Caron Heating & Cooling, Inc. started in 2006 and over the past 18 years has grown into the Merrimack Valley and Southern NH premier HVAC company. Caron Heating & Cooling, Inc. is a family owned and operated company based in Methuen, MA. We service all makes and models of HVAC equipment for natural gas, oil or propane, forced warm air, AC, forced hot water and steam systems. The mission of Caron Heating & Cooling is to provide all of our customers with the best customer and HVAC service possible. Combined, our technicians have over 250 years' experience in the field and receive the best training in the industry direct from all manufacturers. We look forward to giving you the best HVAC experience possible and that is "No Bull".

Location

Caron Heating & Cooling
510 Lowell St, Methuen, MA
01844, United States

Hours

Reviews

4.9
618 reviews
5 stars
604
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5
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0
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8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and responsive customer service from both office staff and technicians.

Professionalism

Technicians were frequently described as professional, punctual, and courteous, providing thorough explanations and maintaining a clean work environment.

Quality of Work

The quality of installations and repairs was highly rated, with many customers noting the efficiency and effectiveness of the services provided.

Communication

Excellent communication throughout the service process was highlighted, including timely updates and reminders about appointments.

Overall Satisfaction

Overall, customers expressed high levels of satisfaction and a willingness to recommend Caron Heating and Cooling for HVAC needs.
  • CL
    Cynthia Loiselle
    3 days ago
    5.0
    Very fast turnaround. The tech was very capable and pleasant. Nothing worse than no heat and we were taken care of so quickly after calling. We r so grateful.
  • NL
    Noelle De Leon
    Oct 28, 2025
    5.0
    We had an issue with our hot water heater and had it repaired. Customer service from the first call to service visit were great. Our technician was punctual, informative, and polite. Very happy with their service.
  • CR
    Cynthia Rushlow
    Oct 24, 2025
    5.0
    Caron installed a heat pump in our home. They did great work and kept me informed during the entire process. Everyone that I dealt with was knowledgeable, friendly and easy to work with. I highly recommend them!
  • RR
    Russell
    Oct 23, 2025
    5.0
    Andy is incredibly professional and skilled at what he does. The entire process was smooth, and he was great at explaining the entire process from beginning to end. The customer service was fantastic as well. The level of care and craft put forward by them makes this an easy recommendation on our part.
  • RC
    Randy Cunha
    Oct 2, 2025
    5.0
    I couldn’t be happier with my experience with Caron Heating and Cooling! From start to finish, the entire team made the installation of my new heat pump system absolutely seamless. Everyone I worked with was not only extremely nice, knowledgeable, and professional, but also went above and beyond to make sure everything was handled smoothly. A special thank you to Stacy and Dan, as well as Hurl, Al, Karen, and Vickie — each of them played a key role in making this such a positive experience. They guided me through the Mass Save programs, kept me informed every step of the way, and made the whole process stress-free. It’s rare these days to find a company that combines technical expertise with such genuine care for their customers, but Caron Heating and Cooling does exactly that. I highly recommend them to anyone in need of heating and cooling services — you’ll be in excellent hands!

Frequently Asked Questions About Caron Heating & Cooling

What is the history and mission of Caron Heating & Cooling?

Founded in 2006, Caron Heating & Cooling is a family-owned HVAC company serving Merrimack Valley and Southern NH. Its mission is to provide the best customer and HVAC service possible with experienced and well-trained technicians.

What types of HVAC systems does Caron Heating & Cooling service?

They service all makes and models of HVAC equipment for natural gas, oil, or propane, including forced warm air, air conditioning, forced hot water, and steam systems.