Business Details
About
HVAC ContractorHeating ContractorAir Conditioning Contractor
Top Notch HVAC Company provides AC services, air quality services, boiler services, commercial HVAC services, and more to Medway, MA.
Location
Hours
Reviews
4.9
189 reviews
5 stars
184
4 stars1
3 stars
3
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the technicians for being professional, knowledgeable, and respectful during service visits.
Timeliness
Many reviews highlighted the prompt response times and punctuality of the service team.
Communication
Customers appreciated clear communication regarding services performed and explanations of issues, contributing to a positive experience.
Quality of Work
The quality of service and thoroughness of the technicians were frequently mentioned, with many customers expressing satisfaction with the repairs and installations.
Customer Service
Overall, the customer service was rated highly, with many customers expressing gratitude for the support and assistance received.
- CJCurly JC3 days ago5.0Unfortunately the system will not even restart now. Sergi did a good job descaling and combustion testing and it was running ok until he pulled out of the driveway but as soon as he left it went into - LOCKOUT!- FLAME FAIL : IGNITION I'm kinda at my wits end here. Two steps forward .. three steps back. I'll try a cold restart now and see if I can get it to fire. I'm regretting ever getting a Combi system here in Medway where the water quality sucks.. Please let me know what you can do to help. He's back already!! Thanks
- NNno name name no3 days ago5.0Top Notch HVAC is the best for maintenance and repair, When ever I call they are very accommodating and their employees are every polite and explain when I ask questions so that I can understand, Would recommend then to everyone,
- PGPaul Goldense4 days ago5.0I switched to Top Notch for my HVAC service needs based on a recommendation from my boiler manufacturer. I have since given them my AC service as well. They are prompt and efficient and don’t fill my in box with marketing emails. I Highly recommend them.
- MLMaryEllen Ladd6 days ago5.0We are very happy with Top Notch! They recently provided a same-day response to a no-heat situation; the technician identified the problem, got things working again, and ordered a part to prevent future failures. They also have a good maintenance plan that includes sending out notices when routine maintenance is due. Highly recommended!
- DHDan HaydenNov 13, 20255.0Top Notch HVAC is very competitive from HVAC systems offered and pricing. Their staff is both professional & personable and their resonse time to messages is excellent. Very pleased with them as I complete one year working with them!
Frequently Asked Questions About Top Notch HVAC Company
What are the benefits of mini-split systems?
Mini-split systems offer comprehensive comfort solutions, providing heating, cooling, and dehumidification in a single unit. These systems are versatile, capable of installation with or without ductwork, and can be used for individual rooms or entire homes. They are also energy-efficient, resulting in lower utility costs compared to traditional heating methods such as propane, oil, or electricity. For more detailed information about mini-split systems, we encourage you to contact our HVAC company.
What is a BTU, and why is it important when choosing a unit?
BTU, which stands for British Thermal Unit, is a measurement of energy. Specifically, it quantifies the energy required to increase the temperature of one pound of water by one degree Fahrenheit. When selecting a cooling unit, the BTU rating is crucial as it indicates the unit's cooling capacity. Higher BTU ratings signify the ability to cool larger spaces effectively. For more information about BTUs and their role in HVAC systems, please don't hesitate to contact our company.
How often should I change my air conditioner filter?
The frequency of air filter changes depends on factors such as usage and household conditions. Generally, we advise replacing your air filter every 1 to 3 months. It's important to note that a filter that becomes clogged can significantly reduce your system's airflow and efficiency.
How often should I schedule air conditioning maintenance?
We recommend scheduling professional air conditioning maintenance at least once annually, preferably before the summer season begins. Regular maintenance helps identify potential issues early and ensures optimal system performance. It's worth noting that, according to industry data, the average lifespan of a central air conditioning system is approximately 15 to 20 years. Consistent maintenance and inspections are crucial for maximizing the longevity of your HVAC systems.
What can I do to improve the efficiency of my AC system?
To enhance your AC system's efficiency, we suggest regular filter changes, ensuring vents are unobstructed, and maintaining appropriate thermostat settings. These practices can significantly improve your AC's performance. Additionally, consider installing programmable thermostats for automatic temperature adjustments. For more comprehensive advice on optimizing your air conditioning system, please contact our company.
My AC isn't blowing cold air. What should I do?
If your AC is not producing cold air, start by verifying your thermostat settings, ensuring it's set to cooling mode. Next, check if your air filter is clean. If these elements are in order but the issue persists, there may be a more complex problem requiring professional attention. In such cases, we recommend contacting our HVAC company for a thorough assessment and resolution.
My AC is making strange noises. Should that be a concern?
Unusual noises from your AC unit can indeed be a cause for concern. These sounds may indicate various issues such as loose components, failing parts, or insufficient refrigerant levels. We recommend contacting a professional HVAC service for a proper diagnosis and necessary repairs to address these potential problems.
Why is there ice building up on my air conditioner coils?
Ice accumulation on air conditioner coils can be attributed to several factors, including clogged air filters, insufficient refrigerant, or a malfunctioning drainage system. This issue requires prompt attention to prevent potential damage to your equipment. We recommend contacting our company to schedule an inspection and address this problem.
Do you offer emergency AC or heating repair services?
We understand the critical nature of HVAC issues, particularly during extreme weather conditions. For information about our emergency repair services for air conditioning or heating systems, please contact our office to inquire about current availability and response times.
How much does an AC repair typically cost?
The cost of air conditioning repairs varies depending on the specific issue and the necessary replacement parts. Our company provides complimentary repair estimates following a technician's diagnosis. To initiate this process and receive a cost estimate, please contact our office to schedule an appointment.
What are the main services offered by Top Notch HVAC Company in Medway, MA?
Top Notch HVAC Company provides AC services, air quality services, boiler services, commercial HVAC services, and more in Medway, MA.
What are the benefits of mini-split HVAC systems?
Mini-split systems provide heating, cooling, and dehumidification in one unit, can be installed with or without ductwork, and offer energy efficiency leading to lower utility costs compared to traditional heating methods.
How often should I change my air conditioner filter for optimal performance?
Air conditioner filters should generally be replaced every 1 to 3 months to prevent reduced airflow and maintain system efficiency.
When should I schedule professional air conditioning maintenance?
It is recommended to schedule professional air conditioning maintenance at least once a year, preferably before the summer season, to ensure optimal system performance and longevity.
Does Top Notch HVAC Company offer emergency repair services?
Yes, Top Notch HVAC Company provides 24/7 emergency service for AC or heating repairs. Please contact their office to inquire about availability and response times.
What payment options are accepted at Top Notch HVAC Company?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment options.
Where is Top Notch HVAC Company located?
Top Notch HVAC Company is located at 21 Broad St, Medway, MA 02053-1749, USA.
What nearby places can I visit around Top Notch HVAC Company in Medway?
Nearby places include Medway Village Pizza for dining, Medway Parks and Recreation for outdoor activities, and Medway Town Hall for community services. These locations can be convenient to visit before or after your HVAC service appointment.
Are there other service providers near Top Notch HVAC Company that I might find useful?
Yes, you can find related service providers nearby such as Medway Oil & Propane for fuel services and W Podzka Landscape for landscaping and masonry needs.
Can I find health and community services near Top Notch HVAC Company?
Yes, nearby you can access community and health services like Thomas P.A. Carchidi Family Dentistry and Medway Cultural Council - MEDCC for dental and community support respectively.