Prism Specialties of Northeast New England

5.0
34 reviews

About

Fire & Water Damage RestorationDisaster RecoveryFire Disaster RecoveryFlood Disaster RecoveryWater Damage Restoration
Our team of experts provides quality and cost-effective “hands-on” specialty contents restoration service with appropriate turnaround times that claims professionals, contractors, collectors, and homeowners require. We are pioneers in the insurance industry and understand the need for urgency that is needed for every claim. We provide photographic inventory usually same day or next day, with full estimates within 1-3 business days. Emergency services available.

Location

Prism Specialties of Northeast New England
398 Cedar Hill St, Marlborough, MA
01752, United States

Hours

Reviews

5.0
34 reviews
5 stars
34
4 stars
0
3 stars
0
2 stars
0
1 star
0
  • CC
    Carl Crocker
    4 days ago
    5.0
    Prism their employee arrived at my home at the designated time introduced himself and explained what he would be doing and what the next step would be. He was highly professional and extremely polite to me and my belongings. Frankly I was worried about this interaction because although I had heard very positive things about the company, I still hadn't felt directly with them. All my aprehensions were relived by the professional work that was done. I seriously wish there were more stars to give. GREAT experience.
  • YH
    Ying Han
    6 days ago
    5.0
    Great service! I have gone through quite a bit in filing insurance claims for aftermath of a water break. Prism had promptly scheduled an appointment. The technicians showed up on time as scheduled. They did a thorough walkthrough and documented items meticulously. Totally satisfied with their service!
  • TB
    Todd Banas
    6 days ago
    5.0
    The prism team came out to our house and serviced equipment after some soot / furnace blowback exposure. The team was knowledgeable, very thorough as well as understanding. Some items were cleaned on-site and others were serviced offsite and brought back in great condition. Would definitely use them again.
  • BH
    Brent Hopkins
    Nov 7, 2025
    5.0
    These guys were great! So quick and so efficient!
  • JT
    Jennifer Talented T Trio
    Oct 24, 2025
    5.0
    I had a stove fire which resulted in smoke and extinguisher powder covering everything! My insurance company put me in contact with Prism. From the very beginning,, making the initial contact, coming out to inspect for the estimate, to starting and completing the work, these people are super professional and knowledgeable. The cleaning crew came in with respect and smiles. My appliances never looked this clean, probably cleaner than when they came brand new with the house! I felt confident that my electronics were sanitary and safe and useable. I could tell that I was their customer, rather than the insurance company. They wanted me to be confident to use my appliances again and I was, 100%! Highly recommend this company for all your cleaning jobs. Super professional on the cleaning day, especially. Explained to me exactly what was happening and didn't cut any corners. Came in, went to work, stayed focused and got the job done and done better than anyone else could have! You can rest assure with Prism, they will take care of your belongings as if they were their own!

Frequently Asked Questions About Prism Specialties of Northeast New England

What services does Prism Specialties of Northeast New England offer?

They offer electronic restoration, appliance restoration, and data recovery services specializing in fire and water damage restoration and disaster recovery.

Where is Prism Specialties of Northeast New England located?

They are located at 398 Cedar Hill St, Unit 6, Marlborough, MA 01752, United States.